Reports

Showing 1553–1568 of 4763 results

Automation As a Driver for HR Transformation
With rising labor costs, a skills gap, and the “great resignation,” human capital management is a strategic imperative. It is no longer just about back-office functions but about talent retention and increasing productivity while keeping costs down. Vendors are responding to these challenges by developing new capabilities such as self-service to reduce time on administrative tasks and artificial intelligence to automate processes and make personalized recommendations to employees, managers, and HR staff.
August, 2022
Human Capital Management Suites 2022 RadarView™
The Human Capital Management Suites 2022 RadarView™ addresses the need for enterprises to optimize their HR processes with a unified HR platform and identify the right HCM suite vendors.The 56-page report also provides our point of view on how HCM suite vendors are serving the changing needs of organizations through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and future readiness.
August, 2022
IT Vendor Governance Best Practices
IT vendor management is a function and set of practices that guide the selection, management, and assessment of IT suppliers to ensure that all parties comply with the terms of their contracts. IT supplier management has been a best practice for many years, but the disciplines have evolved. Traditional IT vendor governance practices are now inadequate to navigate the changing business ecosystem. The upshot is that most organizations need to transform their vendor governance programs. This Research Byte summarizes our full report on IT Vendor Governance Best Practices.
August, 2022
IT Vendor Governance the Key to Realizing Value from IT Supplier Relationships
IT vendor management is a function and set of practices that guide the selection, management, and assessment of IT suppliers to ensure that all parties comply with the terms of their contracts. IT supplier management has been a best practice for many years, but the disciplines have evolved. Traditional IT vendor governance practices are now inadequate to navigate the changing business ecosystem. The upshot is that most organizations need to transform their vendor governance programs. This Research Byte summarizes our full report on IT Vendor Governance Best Practices.
August, 2022
Leveraging Service Providers to Manage Network Complexity
An increasingly global workforce, more demanding customers, and the rapid growth of cloud computing are all combining to make organizations more reliant on networks. The pandemic accelerated that trend as organizations needed to ramp up their work-from-home capabilities with cloud-based collaboration tools and increased mobility. As networks become more important and more complex, there is pressure to bring in more outside help to manage elements of those networks. This Research Byte summarizes our full report on Network Operations Outsourcing Trends and Customer Experience.
July, 2022
Network Operations Outsourcing Trends and Customer Experience 2022
Network operations is a mature but evolving outsourcing category with a wide assortment of top IT and telecom industry service providers competing with regional providers for market share. In addition, large equipment vendors are transforming their businesses beyond being manufacturing producers to delivering value-added network services. In doing so, they provide the network backbone to enterprise organizations as well as a growing variety of network services, including network design and planning, and even network support operations.
July, 2022
An Innovator’s Story: Creating a Business for Lasting Success
Ring, the first provider of video doorbells, is an interesting case study in innovation. Jamie Siminoff founded the firm in 2013, and, despite walking away from an episode of Shark Tank with no money, grew it to disrupt the home security industry. He eventually sold Ring to Amazon in 2018 for over $1 billion. This Research Byte provides a summary of Siminoff’s keynote and fireside chat at Avasant’s Empowering Beyond Summit earlier this year.
July, 2022
Big Quit Hits IT
In recent years, turnover has been low and steady among IT organizations. So when the “Big Quit” started to make headlines, the perception was that it was primarily led by lower-paid, less-educated workers looking for better pay. But as the headlines started referring to the “Big Quit” as the “Great Resignation,” it became clear that all types of employees in all types of jobs were leaving. Employees, driven by a combination of inflation, a need for more flexible or safer work environments, better work-life balance, the expense of childcare, and other personal reasons, were on the market for different job opportunities—even in IT. This research byte is a brief description of our findings on this subject in our IT Spending and Staffing Benchmarks 2022/2023 study.
July, 2022
Ensuring Project Success a Primary Motivation for System Integration Outsourcing
Many outsourcing decisions are influenced by the need to save money. However, there are some instances where businesses are willing to pay extra for the expertise or operational flexibility that a service provider can deliver. And in the case of system implementation and integration, the primary motivation is to ensure project success. This Research Byte summarizes our full report on System Implementation/Integration Trends and Customer Experience.
July, 2022
System Implementation/ Integration Outsourcing Trends and Customer Experience 2022
The outsourcing of system implementation/integration is on the rise. Our report examines adoption trends and customer experience with system implementation/integration outsourcing. We report on the percentage of organizations outsourcing it (frequency) and the average amount of work outsourced (level). We also present data on the cost and service experience and how these trends differ by organization size and sector. We conclude with guidelines to consider when outsourcing this function.
July, 2022
Understanding the Impact of Dubai’s New Mandate for Digital Services
Dubai’s new digital services law would add impetus to the structural reforms and national programs already underway by the United Arab Emirates (UAE) government to build a future-ready economy. Though the new law furthers the digital narrative by building a dynamic and integrated government system, it forces organizations in Dubai to revisit their business models and improve their digital capabilities. Also, the law comes with a mandate for organizations to comply within one year, based on their implementation phase and without imposing any extra fees on those they serve. This brings two significant implications for organizations: designing a strategy for developing or acquiring the digital talent for executing such large transformational projects within one year and scouting for the right technology partner
July, 2022
Mainframe Services in a Hybrid Cloud World
After its spinoff from IBM, Kyndryl inherited managed infrastructure services and cloud services. This research byte focuses on Kyndryl’s Core Enterprise and zCloud practice led by Group Leader Jamie Rutledge. It organized a webinar for Avasant advisors and enterprises that focused on the shift from mainframe to cloud environments. The company highlighted how it is helping enterprises implement a hybrid cloud strategy through its mainframe modernization services and how it is strengthening its partnerships with cloud service providers to provide a hybrid environment. The webinar also gave an insight into Kyndryl’s organic and inorganic strategies to strengthen its capabilities.
July, 2022
IT Budgets Surge Ahead Despite Choppy Economic Waters
IT budgets have faced stormy weather in recent years: a global pandemic, a brief recession brought on by lockdowns, supply chain disruptions, war in Ukraine, and a year and a half of rising inflation. At each phase, we reported that IT budgets might be negatively impacted, and each time, enterprises refused to cut IT spending. It is starting to become clear that most enterprises view IT as a strategic resource in weathering the economic challenges of the last few years. IT is no longer seen as a cost center but as a strategic resource than can impact the top and the bottom line. This research byte is a brief description of some of the findings in our IT Spending and Staffing Benchmarks 2022/2023 study.
July, 2022
IT Spending and Staffing Benchmarks 2022/2023: Chapter 1: Executive Summary
This chapter provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
July, 2022
IT Spending and Staffing Benchmarks 2022/2023: Chapter 2: Composite Benchmarks
This chapter provides composite metrics for all of the organizations surveyed, across all industry sectors and organization sizes. The key metrics provided in this chapter are listed in the Key Metrics Descriptions section above.
July, 2022
IT Spending and Staffing Benchmarks 2022/2023: Chapter 3A: Benchmarks for Small Organizations
Chapter 3A provides benchmarks for small organizations, across all sectors. Small organizations are defined as those having IT operational budgets of less than $5 million. For a complete description of all metrics, please see the full study description. There are 79 respondents in the small-company sample.
July, 2022