Areas of Interest
Content Type
Industries
- Aerospace and defense
- Banking, Financial Services, and Insurance
- Energy and Resources
- Federal Government
- Healthcare and life sciences
- High-tech and telecommunications
- Higher Education
- Media and entertainment
- Private equity
- Public Sector
- Retail and manufacturing
- Social Impact Institutions
- Travel and transportation
Technologies
- Artificial Intelligence
- Automation
- Blockchain
- Business and data analytics
- Cloud
- Customer relationship management (CRM)
- Cybersecurity
- Digital Services
- Enterprise resource planning (ERP)
- Human capital management (HCM)
- Internet Of Things
- Machine Learning
- Networking
- Supply chain management (SCM)
- Virtual reality/Augmented reality
Areas of Interest
Latest Reports
Residual Value Forecast October 2021
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
Avasant Digital Forum: The Future of Financial Services: Enabling a Digital-First Bank
The digital transformation in banking has been ongoing for some time. Legacy banks face threats from digital native banks. Large banks have been shedding legacy systems to keep pace. Digitalization requires a solid foundation in the middle and the back office, with good business processes and data integration. And that is just table stakes for driving new and better analytics, a positive customer experience, and new products and services.
Digital Workplace Services Enabling Shift to Hybrid Working
Rapid vaccination across geographies and a subsequent dip in infections are enabling global enterprises to transition from a fully remote to a more flexible hybrid-working model. With a “test-and-learn” approach, enterprises are evaluating hybrid-working models to find the best fit for their businesses. In this scenario, service providers are playing a pivotal role in helping companies embrace the digital workplace models of tomorrow by enabling workplace transformation. These trends, and others, are covered in our Digital Workplace Services 2021 RadarView™.
Digital Workplace Services 2021 RadarView™
The Digital Workplace Services 2021 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partnership ecosystem, and investments and innovations, thus supporting enterprises in identifying the right workplace transformation partner. The 97-page report also highlights top market trends in the digital workplace space and Avasant’s viewpoint.
CRM Necessary but Messy
Customer relationship management systems are one of the most widely adopted categories of enterprise applications. But investing in a new CRM can be a messy business. As a core system, a CRM needs to interact with data across the entire business. Business processes should change to match the new capabilities. Hidden or unexpected costs can quickly add up, and missteps can result in a major setback, or worse, project failure. This Research Byte summarizes our full report on CRM Adoption Trends and Customer Experience.
CRM Adoption Trends and Customer Experience 2021
Customer relationship management (CRM) systems are one of the most widely adopted categories of enterprise applications, and investment in new CRM capabilities continues to grow. This report provides an overview of key concepts in the CRM space. We also examine CRM adoption and investment trends, showing how many organizations have the technology in place, how many are in the process of implementing it, and how many are expanding implementations. We then look at the return on investment (ROI) experience, total cost of ownership (TCO) experience, and which type of applications are the most popular. We conclude with recommendations to ensure CRM implementation success and to encourage user adoption.
Procurement Business Process Transformation 2021 RadarView™
The Procurement Business Process Transformation 2021 RadarView™ assists organizations in identifying strategic partners for digital procurement transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key procurement service providers across practice maturity, domain ecosystem, and investments and innovations, thus helping enterprises in evaluating leading players in the procurement space. The 60-page report also highlights top market trends in the procurement outsourcing arena and Avasant’s viewpoint on them.
Digital-Led Procurement Outsourcing Gaining Traction
Traditionally, enterprises have emphasized outsourcing transactional procurement processes. Of late, they have become more open to outsourcing the end-to-end procurement value chain for a holistic transformational experience. Additionally, adoption of digital technologies is emerging as a key component in procurement outsourcing engagements. This has expanded the role of service providers in procurement platform implementation and allied services, leading to a surge in convergence of IT-BPM deals. These trends, and others, are covered in our new Procurement Business Process Transformation 2021 RadarView™.
European IT Departments More Cautious Than American Counterparts
The best way to describe the European recovery from the COVID-19 pandemic is cautiously optimistic. Maybe with a little extra emphasis on optimistic. But it is nothing quite like the miracle recovery we described a little over a month ago for IT organizations in the US and Canada. Still, it is not all bad. In Europe, we continue to see expected increases in spending on digital transformation, software as a service (SaaS), and cloud, indicating that IT organizations are not holding back on new investments, and they see a clear path toward a digital future. This research byte is a brief description of some of the findings in our European IT Spending and Staffing Benchmarks 2021/2022 study.
European IT Spending and Staffing Benchmarks 2021/2022: Full Study
This report is a companion study to our annual IT Spending and Staffing Benchmarks study, which provides a full set of IT budgetary benchmarks and IT staffing metrics by industry sector and organizational size. This companion study for Europe should be used in conjunction with our full study to provide insight into how high-level spending and staffing benchmarks differ for European organizations.
