The following reports were recently posted to our website or are scheduled to be published over the next several months. These are available to our subscribers or may be purchased individually on our website.
Published Reports
September 2020
Data Management Staffing Ratios
Digital Workplace Services 2020 RadarView
SaaS Adoption Trends and Customer Experience
Server Support Staffing Ratios
October 2020
2020 IT Management Best Practices
SD-WAN Managed Services 2020 RadarView
Revisiting the Impact of COVID-19 on IT Organizations in 2020
GCC Region Digital Services 2020-2021 RadarView™
Financial Management Suites 2020 RadarView
IT Quality Assurance Staffing Ratios
Vendor Discount
November 2020
IT Security Staffing Ratios
Intelligent Automation Tools 2020 RadarView
State & Local Government Digital Services 2020 2021 RadarView
Human Capital Management Suites 2020 RadarView
December 2020
European IT Spending and Staffing Benchmarks 2020-2021
IT Salary Report 2021
Blockchain Services 2020 RadarView
Hybrid Enterprise Cloud Services 2020 RadarView
F&A Business Process Transformation 2020 RadarView
Digital CX and CRM Services 2020 RadarView
Intelligent Automation Services 2020 RadarView
January 2021
Encryption Adoption and Best Practices
Vendor Discount Report, January 2021
Communications Systems Staffing Ratios
ERP Support Staffing Ratios
Feburary 2021
Insurance Digital Services 2020-2022 RadarView
Worldwide IT Spending and Staffing Outlook for 2021
Application Developer Staffing Ratios
Upcoming Reports
March 2021
Technology Trends 2021
Business Process Transformation Horizons
Deploying Low-Latency Applications in the Cloud
Internet of Things Services 2021 RadarView
Cybersecurity Services 2021 RadarView
Security Training and Adoption and Best Practices
Help Desk Support Outsourcing Trends and Customer Experience 2021
IoT Adoption Trends and Customer Experience
Project Management Staffing Ratios
IT Security Outsourcing
SD-WAN Adoption Trends and Customer Experience
Media & Entertainment Digital Services 2021-2022 RadarView™
Applied AI and Advanced Analytics Services 2021 RadarView™
Risk and Compliance Services 2020-2021 RadarView™
April 2021
Post-Implementation Audits Best Practices
Help Desk Staffing Ratios
Business and Data Analytics Adoption and Customer Experience
Virtual Reality/Augmented Reality Adoption and Customer Experience
Benchmarking IT Spending Adoption and Best Practices
May 2021
Desktop Support Staffing Ratios
ERP Adoption and Customer Experience
June 2021
Web/e-commerce Staffing Ratios
IT Spending and Staffing Benchmarks 2021-2022
July 2021
Robotic Process Automation Adoption Trends and Customer Experience
CRM Adoption Trends and Customer Satisfaction
Web/e-commerce Outsourcing
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