Contract and Supplier Governance
Our contract and supplier governance services offer solutions for managing suppliers, their contracts, spend and performance, and third party risk. Our suite of managed services provides a structured and cost-effective way to maximize supplier contract value as well as providing consulting services to strategically manage the vendor portfolio. Our professionals provide best practices and automation to align supplier relationships with business objectives, promote operational transparency, and better manage vendor contracts, all while lowering the cost of supplier and contract governance.
Managed Governance Services for Suppliers and Contracts
Complex supplier contracts and hybrid operating environments can, if not intentionally and closely monitored, result in value leakage through a number of factors. These include inadequate governance, lack of performance reporting, and a breakdown in communication between the organization and its suppliers. Our technology-enabled solution provides best-in-class contract and supplier governance delivered as a managed service. It is powered by our proprietary AvaSense™ platform that provides a contract repository along with capabilities for document management, dashboards, and analytical reporting. The system provides digital process workflows to effectively manage the entire post-signature vendor and contract lifecycle.
Read our free report on IT Vendor Governance Best Practices.
MANAGE CONTRACTS
Create an integrated 360-degree view to manage supplier and service provider contracts, that enables alignment to strategic business objectives and mitigating risks.
MANAGE CONTRACTS
Create an integrated 360-degree view to manage supplier and service provider contracts, that enables alignment to strategic business objectives and mitigating risks.
MANAGE PERFORMANCE
Enforce service level agreements (SLAs) and holistically manage supplier performance to drive realization of expected business outcomes.
MANAGE PERFORMANCE
Enforce service level agreements (SLAs) and holistically manage supplier performance to drive realization of expected business outcomes.
MANAGE FINANCIALS
Validate and reconcile supplier invoices, manage service credits, charge backs, and earnbacks, control project/vendor spend, and analyze financials.
MANAGE FINANCIALS
Validate and reconcile supplier invoices, manage service credits, charge backs, and earnbacks, control project/vendor spend, and analyze financials.
MANAGE RELATIONSHIPS
Effectively manage supplier relationship dynamics using analytics, ensuring customer satisfaction.
MANAGE RELATIONSHIPS
Effectively manage supplier relationship dynamics using analytics, ensuring customer satisfaction.
MANAGE RISK
Manage risk across the four dimensions of supplier management: contract, performance, financials, and relationship.
MANAGE RISK
Manage risk across the four dimensions of supplier management: contract, performance, financials, and relationship.
Our contract and supplier governance services are powered by the AvaSense™ platform to effectively manage and govern the entire supplier and contract lifecycle.
INTELLIGENT
Advanced analytics and predictive capabilities provide insights and intelligence to optimize supplier contract performance.
ACCURATE
Best practice governance processes and automated workflows ensure all supplier and contract data is accurate and consistent.
TRANSPARENT
Dashboards, reports, and analytics ensure transparency and visibility across the supplier portfolio to facilitate strategic decisions and mitigate third-party risk.
REAL TIME
Access reports and data in real time to make quick and confident decisions.
COMPREHENSIVE
AvaSense™ is the most comprehensive post-signature contract governance system incorporating all supplier and contract management disciplines: contract management, financial management, supplier relationship management, and vendor performance management.
Our contract and supplier governance services is a comprehensive solution:
Contract Management
DOCUMENT MANAGEMENT
DOCUMENT CONTRACT ADMINISTRATION & COMPLIANCE
CONTRACT CHANGE MANAGEMENT
RENEWALS & TERMINATIONS
Financial Management
END-TO-END INVOICE MANAGEMENT
THIRD PARTY SPEND ANALYSIS
FUNDING MANAGEMENT
Supplier Relationship Management
SUPPLIER COMMUNICATION AND GOVERNANCE MANAGEMENT
THIRD PARTY RISK MANAGEMENT
ISSUE AND DISPUTE MANAGEMENT
ROOT CAUSE ANALYSIS, SERVICE IMPROVEMENT, AND CONTINUOUS IMPROVEMENT AND INNOVATION
Vendor Performance Management
SERVICE LEVEL AGREEMENT VALIDATION
SERVICE LEVEL PERFORMANCE MANAGEMENT
DELIVERABLES AND OBLIGATIONS MANAGEMENT
COMPREHENSIVE VENDOR PERFORMANCE MANAGEMENT
Compliance and Risk Management Solutions
Contact us to learn more about our value leakage rapid assessment.
Contract Management
Create an integrated 360-degree view to manage vendors to the contract to achieve outcomes that align to business strategy and mitigate potential risks.
Financial Management
Reconcile invoices, manage overages/charge backs, control project/vendor spend, and perform financial analyses.
Relationship Management
Effectively manage relationship with vendors through analytics ensuring high end customer satisfaction.
Performance Management
Implement effective SLA and performance management aligned with business requirements.
Transition Management Solution
Our transition management services provide a structured and cost-effective way to successfully manage and govern the transition to a new supplier contract. Based on proven best practice methods and processes and combined with state-of-the-art technology, our transition management services help organizations establish better supplier relationships, maximize contract value, and enable continuous improvement.
ENHANCED PARTNERSHIPS
Fostering trust and creating win-win scenarios for all parties involved.
ENHANCED PARTNERSHIPS
Fostering trust and creating win-win scenarios for all parties involved.
OPTIMIZED BUSINESS VALUE
Providing operational alignment and transparency of deliverables and obligations to realize the full value of contracts.
OPTIMIZED BUSINESS VALUE
Providing operational alignment and transparency of deliverables and obligations to realize the full value of contracts.
CONTINUOUS OPERATIONAL IMPROVEMENT
Effectively monitoring service outcomes and performance to drive continual improvement in quality and service.
CONTINUOUS OPERATIONAL IMPROVEMENT
Effectively monitoring service outcomes and performance to drive continual improvement in quality and service.
Related Reports
Contact Us
James Lee
GOVERNANCE, RISK & COMPLIANCE GLOBAL PRACTICE LEAD
Michael Wheeler
PARTNER AND SUPPLY CHAIN GLOBAL PRACTICE LEAD