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From Complexity to Clarity: Divestitures Reshaping the Future of Retail and CPG
The retail and consumer packaged goods (CPG) industry is facing mounting pressure to adapt to rapidly evolving market dynamics with global uncertainties, geopolitical tensions, and restrictive trade policies leading to challenging environments for business. As the business landscape is evolving fast, enterprises are dynamically reshaping their portfolios to maintain a competitive edge, and divestitures have emerged as a strategic lever to unlock value and sharpen focus. The transformative power of digital technology and continued advancement in AI, shifting consumer behaviors, complying with sustainability and ESG regulatory requirements, strategic realignment, and reducing overall risk are forcing legacy retail and CPG companies to rethink their business models. This allows organizations to refocus on core brands, shed underperforming or non-aligned assets, and unlock value in businesses that may thrive better outside the parent company’s structure.
June, 2025
From Field Agents to AI-Powered Advisors: How Generative AI and Agentic AI Have Redefined Insurance Distribution
The insurance landscape has long relied on the expertise and reach of field agents to drive customer acquisition, foster relationships, and build trust. In many regions, particularly across Asia, Africa, and Latin America, field agents have served as the lifeblood of insurance distribution for decades. However, this traditional model is undergoing a rapid, foundational transformation.
July, 2025
From Strategy to Business Value: AI Prioritization Considerations for CAIOs and CTOs
Strategic AI prioritization is undergoing a fundamental shift as enterprises move from experimentation to scaled, business-aligned transformation. Traditional scoring models and ROI frameworks are no longer sufficient to evaluate the complexity of generative AI and agentic AI initiatives. Instead, a multidimensional approach is emerging, one that aligns use case selection with enterprise goals, assesses talent readiness, and embeds responsible AI practices from the start. By adopting this integrated model, CAIOs and CTOs can drive scalable, sustainable, and outcome-focused AI adoption across the organization.
August, 2025
The Impact of Broadcom’s Acquisition of VMware: Pricing and Licensing Changes, and Strategies for Mitigation
With VMware’s customer base facing up to 800% price hikes, Broadcom’s $69B acquisition has become a strategic inflection point for enterprise IT leaders. The shift has triggered widespread reevaluation of virtualization strategies, especially as Broadcom transitions VMware’s licensing from perpetual to subscription-based models. According to Avasant’s benchmark data, over 70% of enterprises are now actively exploring mitigation strategies, including hybrid cloud adoption and alternative hypervisor platforms,to offset cost escalations and maintain operational continuity. For organizations deeply embedded in VMware’s ecosystem, understanding these changes and responding with agility is no longer optional; it’s essential.
September, 2025
Navigating the Divestiture Process: From Strategy to Execution
In today’s volatile market, over 70% of Fortune 500 companies are actively reshaping their portfolios through divestitures. While the rewards are high, the risks are real. At Avasant, we help organizations turn complexity into clarity—transforming divestiture into a strategic growth engine.
October, 2025
Manufacturing Smart Industry Services 2023 Market Insights™
The Manufacturing Smart Industry Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any smart industry projects. The report also highlights the ER&D domain’s traditional state and its evolution.
May, 2023
F&A Business Process Transformation 2023–2024 RadarView™
The F&A Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for F&A outsourcing services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right F&A outsourcing partner. The 67-page report highlights top supply-side trends in the F&A outsourcing space and Avasant’s viewpoint on them.
February, 2024
Manufacturing Digital Services 2024 RadarView™
The Manufacturing Digital Services 2024 RadarView™ can help manufacturing enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 102-page report also highlights top market trends in the manufacturing industry and Avasant’s viewpoint.
April, 2024
Business Process Services Pricing and Solution Trends: H1 2024
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
July, 2024
Business Process Services – Provider Trends CQ2 2024
In this quarterly report for CQ2 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
January, 2025
Navigating Rising Costs and Member Expectations: The Business Process Imperative for Health Payers
The U.S. health insurance industry finds itself at a critical inflection point as financial pressures mount alongside escalating member demands for digital-first experiences. According to the National Association of Insurance Commissioners (NAIC), health insurers reported a stark 14.1% decline in net income to approximately $16 billion during the first half of 2024, compared to the same period in the prior year. Even more concerning, underwriting gains plummeted 31.3% to roughly $12 billion, signaling fundamental challenges in the industry's core operational model.
June, 2025
From Big Data to Smart Decisions: Enabling the Intelligent Enterprise
The utility industry is experiencing significant transformation. Traditionally characterized by carbon-intensive generation and a rigid, one-way power grid, it is now at the forefront of digital innovation. Central to this shift is Southern California Edison, a major utility embracing artificial intelligence (AI) and big data to redefine energy production, distribution, and consumption. This article examines how Southern California Edison is leading this change, based on insights from a conversation at Avasant’s Empowering Beyond event between Avasant’s Managing Partner, Henry Guapo, and Todd Inlander, Senior Vice President and Chief Information Officer of Southern California Edison. Their discussion highlights the impact of advanced analytics, intelligent infrastructure, and a dedication to decarbonization on the future of utilities.
July, 2025
Enhancing Project Success through Effective Onboarding
Starting a new job can be both exciting and challenging, especially when it comes to understanding the specifics of a new project. A well-structured project-specific onboarding process is essential for ensuring new hires are adequately prepared and confident in their roles. This article explores the importance of project-specific onboarding and how it differs from general company-wide onboarding. It details our approach to creating a dynamic and engaging onboarding experience, which includes comprehensive orientation, interactive training sessions, mentorship, gradual integration, and regular feedback. By prioritizing project-specific onboarding, we aim to foster a positive and productive work environment that benefits both the individual and the team, ultimately driving the project's overall success.
August, 2025
Streamlining Supplier Qualification Processes During M&A Integration: A Unified Qualification Model
Supplier qualifications are a cornerstone of supply chain management, especially during M&A integration. It ensures that suppliers align with the organization's strategic goals, regulatory requirements, and operational standards. Failure to establish a robust qualification process can lead to supply chain disruptions, compliance violations, and reputational damage.
September, 2025
Why Customer Relationship Management (CRM) Contracts Must Be Rewritten for the AI Era
Enterprise CRM platforms are evolving fast. The risk landscape has shifted dramatically with embedded AI capabilities now driving everything from customer insights to automated communications. Legacy contracts, built for static systems, are no longer fit for purpose. The integration of AI into CRM systems transforms how data is collected, processed, and utilized, creating new challenges related to data privacy, security, intellectual property, and vendor accountability.
October, 2025