-

Digital CX and CRM Services 2020-2021 RadarView™
The Digital CX and CRM Services 2020-2021 RadarView™ report provides information to assist enterprises in building digital customer experience (CX) and CRM related strategies and charting out an action plan for CX transformation. It identifies key global service providers and system integrators that can expedite their CX transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 73-page report also highlights key industry trends in the digital CX and CRM space and Avasant’s viewpoint on them.
December, 2020
-

Digital Workplace Services 2020 RadarView™
The Digital Workplace Services 2020 RadarViewTM Report highlights key trends shaping the digital workplace in the short-term and the long run and lays out our view on the road ahead for the enterprises. It identifies key global service providers to assist enterprises in their journey to workplace transformation. The 94-page report also talks about the disruption caused by COVID-19 and the changing nature of digital workplaces.
September, 2020
