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Cybersecurity Services 2024 Market Insights™
The Cybersecurity Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity project. The report also highlights key implementation challenges that enterprises face today.
May, 2024
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Business Process Services – Provider Trends CQ1 2024
In this quarterly report for CQ1 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
June, 2024
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Data Management and Advanced Analytics Services 2024 RadarView™
The Data Management and Advanced Analytics Services 2024 RadarView™ assists organizations in identifying strategic partners for data management and advanced analytics by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key data management and advanced analytics service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right data management and advanced analytics services partner. The 60-page report also highlights top market trends in the data management and advanced analytics space and Avasant’s viewpoint.
September, 2024
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The Rise of Agentic AI: Salesforce Leads the Charge with Agentforce
The market for enterprise-ready, generative AI-driven CRM solutions is rapidly transforming with the emergence of agentic AI. This evolution, from predictive bots to responsive copilots, has culminated in agents that not only generate responses but also take action. At Dreamforce 2024, Salesforce introduced Agentforce, an autonomous AI agent that automates every customer interaction and integrates seamlessly across platforms such as Slack, offering an upgrade over Einstein Copilot. While Salesforce currently leads the way in agentic AI, competitors are swiftly closing the gap. As Gen AI rapidly evolves, enterprises stand to gain from the innovations and advancements made by leading platform vendors.
October, 2024
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From Chips to Apps: Driving Innovation Across the AI-integrated Cloud Stacks
Major cloud platform providers are taking the lead in reshaping productivity paradigms and reinforcing AI’s critical role in addressing modern business challenges by literally owning the entire solution stack—from hardware AI chips to middleware support, including foundation models for generative AI, to enterprise applications. In this research byte, we explore the key product developments from the Microsoft Ignite 2024 event held between November 18–November 22. We also evaluate how these developments impact enterprises amid continuous innovation in a fast-paced AI-driven market.
November, 2024
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CPG Digital Services 2024 Market Insights™
o The CPG Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the consumer packaged goods industry. The report also highlights key challenges that enterprises face today.
December, 2024
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Benelux Digital Services 2025 Market Insights™
The Benelux Digital Services 2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the Benelux region. The report also highlights key challenges that enterprises in the region face today.
April, 2025
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Digital Masters Process Transformation 2025 Market Insights™
The Digital Masters Process Transformation 2025 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any process transformation engagement. The report also highlights key challenges that enterprises face today.
June, 2025
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Higher Education Digital Services 2025 Market Insights™
The Higher Education Digital Services 2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the higher education industry. The report also highlights key challenges that enterprises in this industry face today.
July, 2025
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Engineering and Construction Digital Services 2025 RadarView™
The Engineering and Construction Digital Services 2025 RadarView™ can help engineering and construction enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 53-page report also highlights top market trends in the engineering and construction industry and Avasant’s viewpoint.
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Power is the New Procurement: Buying Compute + Kilowatts Together
As AI workloads scale, the true cost of compute is no longer measured in tokens or instances; it is measured in kilowatts, carbon intensity, and latency thresholds. This shift demands a new commercial playbook where energy becomes a first-class contract term. Enterprises must now co-price compute with power, embed energy-indexed clauses, and negotiate for sustainability-linked incentives. Avasant’s AI Contract Intelligence framework helps organizations future-proof their sourcing strategies by integrating energy terms across the compute stack, from hardware to application. The result: predictable costs, assured capacity, and measurable ESG impact.
September, 2025
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Network Managed Services 2025 RadarView™
The Network Managed Services 2025 RadarView™ assists organizations in identifying strategic partners for network modernization by offering detailed capabilities for service providers. It provides a 360-degree view of key network managed service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 72-page report highlights top supply-side trends in the network managed services space and Avasant’s viewpoint on them.
September, 2025
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The IT Consultant’s Playbook: Human-Centered Success in IT Divestitures Why the Consultant’s Mindset Matters
As enterprises accelerate carve-outs to unlock value, IT divestitures have become strategic imperatives—demanding more than just frameworks. Divestitures can lead to significant financial and operational consequences. A failed divestiture, as seen with Meta's $262 million loss on the sale of Giphy due to regulatory pressure, contrasts sharply with successful ones. For instance, in 2023, Fidelity Information Services improved its financial standing and stock price by selling a 55% stake in Worldpay to GTCR for $11.7 billion, showcasing the strategic benefits of a well-executed divestiture
October, 2025
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Microsoft’s Elimination of Volume-Based Price Levels: A New Era in Enterprise Licensing Economics
Microsoft’s elimination of volume-based pricing tiers across its EA, MPSA, and OSPA programs marks a major shift in enterprise software economics. Effective November 1, 2025, all online services will default to Level A list pricing that will end scale-based discounts for large customers. This paper examines the implications of Microsoft’s policy change, the resulting budget and negotiation challenges for enterprises, and how Avasant assists clients in responding through immediate optimization, strategic contracting, and sustainable governance—transforming cost pressure into commercial control.
October, 2025
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Banking Process Transformation 2023 RadarView™
The Banking Process Transformation 2023 RadarView™ assists banks and financial companies in identifying strategic partners for banking process transformation by featuring detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right partner in the banking process transformation space. The 68-page report highlights top supply-side trends in the banking process transformation arena and Avasant’s viewpoint on them.
May, 2023
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