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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 3A: Mid-Large Size Organizations
In this chapter, we provide a complete set of benchmarks for organizations within the specified size classification. Benchmarks for midsize and large organizations are in Chapter 3A. There are 155 respondents in the midsize and large organization sample.
November, 2025
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 3B: Very Large Size Organizations
In this chapter, we provide a complete set of benchmarks for organizations within the specified size classification. Benchmarks for very large organizations in Chapter 3B. There are 155 respondents in the very large organizations sample.
November, 2025
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 4: Banking and Finance
Chapter 4 provides comprehensive benchmarks for procurement staffing and spending within the banking and financial services sector. This sector encompasses a wide array of organizations, including commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other financial services providers. The 37 respondents from this sector vary in size, ranging from companies with annual sales of approximately $200 million to those exceeding $40 billion.
November, 2025
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 5: Energy and Utilities
Chapter 5 offers an in-depth analysis of procurement staffing and spending within the energy and utilities sector. This sector is characterized by a diverse range of organizations, including power generation companies, electric and gas utilities, water and sewage companies, and renewable energy providers. The survey sample includes 35 respondents from this sector, with annual revenues as low as $500 million to those exceeding $30 billion.
November, 2025
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Generative AI: The Vigilant Watchtower for Data Centers
Managing data centers strategically is essential to effectively navigate market hurdles in today’s dynamic economy. For an organization, taking advantage of possibilities in spite of economic obstacles is just as important as maintaining security and smooth operation. Nowadays, businesses are dealing with resource constraints, adapting to new regulations and technology, conserving energy, and scaling up or down as necessary. To overcome these hurdles, leading service providers harness generative AI to help organizations manage data centers effectively, especially in monitoring and support services. It greatly benefits customers by automating operations, improving security, and quickly resolving issues, all while supporting data-driven decision-making.
February, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 6: Healthcare Payors
Chapter 6 provides a detailed analysis of the healthcare payor sector, focusing on benchmarks for procurement staffing and spending. The sector includes a range of organizations such as health insurance companies, managed care organizations, government programs, and other entities that manage healthcare costs. The chapter examines data from 32 respondents, revealing a substantial variation in company sizes, with annual sales ranging from approximately $600 million to over $50 billion.
November, 2025
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Retail Digital Services 2024 Market Insights™
The Retail Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the retail industry. The report also highlights key challenges that enterprises face today in this space.
March, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 7: Healthcare Provider
Chapter 7 provides comprehensive benchmarks for procurement staffing and spending within the healthcare provider industry. This sector includes a diverse array of organizations, such as hospitals, healthcare networks, clinics, long-term care facilities, outpatient care centers, and other healthcare service providers. The 36 respondents from this sector vary significantly in size, with annual revenues ranging from approximately $400 million to over $175 billion.
November, 2025
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Procurement Budgets, Staffing, and Process Metrics 2024/2025: Chapter 1: Executive Summary
This chapter provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
September, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 8: Insurance Sector Benchmarks
Chapter 8 provides comprehensive benchmarks for procurement staffing and spending within the insurance industry. This sector covers a wide spectrum of organizations, including life insurance, health insurance, property and casualty insurance, reinsurance providers, and specialized insurance carriers. The 15 respondents from this sector vary in size, ranging from companies with annual sales of approximately $900 million to those exceeding $50 billion.
November, 2025
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 1: Executive Summary
The Computer Economics IT Spending and Staffing Benchmarks study (the "ISS"), published annually since 1990, is the definitive source for IT spending and staffing benchmarks and IT performance statistics across multiple industries and government sectors.
September, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 9: Life Sciences Sector Benchmarks
Chapter 9 offers a comprehensive examination of the life sciences sector, presenting benchmarks for procurement staffing and spending that reflect the industry's unique characteristics. The sector includes a diverse array of organizations, such as biotechnology firms, pharmaceutical companies, medical device companies, and research institutions. The 34 survey respondents vary in size, with organizations reporting annual revenues ranging from approximately $400 million to over $50 billion, highlighting the sector’s broad economic impact.
November, 2025
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The Future of Work: Integrating AI and Human Capital in a Hybrid Workforce
As the nature of work continues to evolve at a rapid pace, driven by advancements in AI and digital technology, business leaders face the challenge of preparing their organizations for an inevitable transformation.
September, 2024
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Procurement Budgets, Staffing, and Process Metrics 2025/2026: Chapter 10: Discrete Manufacturing
Chapter 10 provides comprehensive benchmarks for procurement staffing and spending within the discrete manufacturing industry. This sector encompasses a wide array of organizations, including automotive manufacturers, aerospace and defense companies, electronics producers, machinery manufacturers, and other producers of distinct products. The 25 respondents from this sector vary in size, ranging from companies with annual sales of approximately $600 million to those exceeding $120 billion.
November, 2025
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CX Center Business Process Transformation 2024–2025 Market Insights™
The CX Center Business Process Transformation 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any CX center services project. The report also highlights key challenges that enterprises face today.
December, 2024
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