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  • Cover for Q3 2023 - Business Process Services — Provider Trends Q3 2023

    Business Process Services — Provider Trends Q3 2023

    In this quarterly report (calendar quarter 3, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.

    December, 2023

  • Cover for Q4 2023 and CY2023 - Business Process Services – Provider Trends CQ4 2023 and CY 2023

    Business Process Services – Provider Trends CQ4 2023 and CY 2023

    In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.

    April, 2024