- Grid View
- List View
Federated Approach to Configuration Management Database Yields Quickest Benefits
Choosing and implementing a Configuration Management Database (CMDB) is often one of the earliest projects in an ITIL program. However, many implementations fail, because they are not clear on the needed functionality or they try to do too much before delivering business value. This report identifies the major types of CMDB applications and analyzes why a federated approach to CMDB is recommended. It also suggests an implementation approach for delivering maximum value. Finally, we provide recommendations concerning the staffing levels required for ongoing support of CMDB data management. (3 pp., 1 fig.)
Configuration Management Database ROI Requires Careful Implementation
All IT managers need up-to-date knowledge of organizational IT assets and resources. Yet, maintaining timely information on all IT assets, their configurations, and relationships can be a monumental task. One solution to this problem is the Configuration Management Database (CMDB). In this study, we examine adoption trends of CMDB solutions among small, medium, and large companies, as well as the return on investment (ROI) and total cost of ownership (TCO) experiences of the companies that have implemented these systems. We conclude with recommendations for companies considering implementing a CMDB solution. (4 pp., 4 figs.)[Executive Summary]
Automated Patching May Assist With Change Management
Change management is a key process in data center operations. Being able to implement patches in a cost-effective manner is an essential contributor to a well-structured change management system. Automated patch management tools are a relatively new addition to the arsenal available for these functions.