ICT

Few studies examine information technology and business process management in Africa. This report, based on research and interviews, analyses the tech sectors of 11 African countries and examines enabling factors such as information and communication technology infrastructure, government incentives and the regulatory environment. One key finding is that trade and retail, financial services, healthcare and agriculture offer the most opportunities for tech firms. This publication shares insights that will guide companies interested in offering information technology and business process outsourcing services in Africa. The report is also valuable for stakeholders, including tech hubs and start-ups, investors and government organizations.

November, 2020