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  • Digital Workplace EU ISS - European CIOs Making Investments for the Future

    European CIOs Making Investments for the Future

    Despite nearby conflicts and lower budget increases than their North American colleagues, European CIOs are making strong investments toward a more resilient, flexible, and revenue-generating IT department. Median budget increases in Europe are only 2.0% at the median compared to 3.0% in our main study, but it is perhaps more important to see what CIOs are investing in than how much their budgets are growing. This Research Byte is a brief description of some of the findings in our European IT Spending and Staffing Benchmarks 2025/2026 study.

    September, 2025

  • ComputerEconomicsITmgmt2021 1 - IT Management and Administration Staffing Ratios 2022

    IT Management and Administration Staffing Ratios 2022

    When it comes to IT managers, it is important to find the sweet spot. Too many, and the IT group can become top-heavy and bureaucratic, too few and IT staff members can feel unsupported and without direction. This report examines how many IT managers a well-run IT organization typically requires, along with staffing metrics for two related administrative functions: IT finance/vendor management and administrative support. To benchmark IT management, we use two metrics: IT managers as a percentage of the IT staff and users per IT manager. We provide metrics for small, midsize, and large organizations. To provide further perspective, we consider the five-year trend in IT managers as an average percentage of the IT staff.

    January, 2022

  • EUISS2021Full - European IT Spending and Staffing Benchmarks 2021/2022: Full Study

    European IT Spending and Staffing Benchmarks 2021/2022: Full Study

    This report is a companion study to our annual IT Spending and Staffing Benchmarks study, which provides a full set of IT budgetary benchmarks and IT staffing metrics by industry sector and organizational size. This companion study for Europe should be used in conjunction with our full study to provide insight into how high-level spending and staffing benchmarks differ for European organizations.

    September, 2021