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European IT Spending and Staffing Benchmarks 2021/2022: Chapter 4: Process Manufacturing
Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, pharmaceuticals, cosmetics, dietary supplements, food and beverage products, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 49 respondents in the sample range in size from a minimum of €90 million to a maximum of above €21 billion in annual revenue.
September, 2021
Avasant Digital Forum: Re-imagining Manufacturing through Digital Technologies
The pandemic had a significant impact on the manufacturing sector. It disrupted supply chains, shrunk demand for high-value goods – such as primary metals, industrial machinery, and automobiles – and labor shortages completely “manu-fractured” an already-struggling sector.
October, 2021
Retailers Must Coordinate the Online and Offline Customer Experience
Many organizations are beginning to understand the importance of matching their online advertising and marketing efforts to their offline television, print, and radio campaigns. But the coordinating effort shouldn't stop with the marketing department.
August, 2002
Computer Economics and the LAPD Take on Consumer and Merchandiser Fraud
Although fraudulent online shopping experiences are not the standard for most shoppers, Computer Economics has found through our Internet Shopping Complaint Hotline that it is still a major problem on the Internet. Part of the problem is that consumers, and sometimes businesses, do not know how to protect themselves from losing money to defrauders. In cases where consumers or businesses have already been defrauded, they do not know how to begin to rectify the situation.
August, 2002
Online Customer Service: Managing Disputes
In a focus group of online companies in the services sector, Computer Economics asked executives to define their approach to customer dispute management. The study revealed that the best policies for handling customer problems depend upon the focus of the organization.
August, 2002
Retailers Must Design for the Disabled
Most of the Web design press these days deals with facilitating ecommerce and making sites look good. With the rise of streaming media technologies such as RealAudio, design involving multimedia is also grabbing its share of design press ink. While it is important to have a state-of-the-art website, it is even more important to have a site that truly facilitates ecommerce.
August, 2002
MORE E-Sales Intelligence Reports for 1Q01: Retail and Wholesale Industries
This report outlines e-sales intilligence reports for 1Q01: Retail and wholesale Industries including Venator Group, Globix Corporation, Office Depot, MuseumShop.com, Autobytel.com, 1-800-FLOWERS.com, FreeMarkets and PC Connection.
August, 2002
E-Sales Intelligence Reports for 1Q01: Retail and Wholesale Industries (Jan 2001)
This report outlines e-sales intilligence reports for 1Q01: Retail and wholesale Industries including The Childrens Place, The PriceGrabber, Lands End, Motorola, Office Depot, MailBoxes Etc., and Innotrac.
August, 2002
E-Sales Intelligence Reports for 1Q01: 2000 HOLIDAY RETAIL SALES (Jan 2001)
This report outlines e-sales intilligence reports for 2000 holiday retail sales. Online shoppers spent more than $6 billion during the 2000 holiday season and that more than 52 million orders were placed online between Nov. 20, 2000, and Dec. 26, 2000 according to a study by BizRate.com.
August, 2002
E-Sales Intelligence Reports for 4Q00: Manufacturing Industries (Jan 2001)
This report outlines e-sales intilligence reports for manufacturing industries GR Plastics and Red Hat.
August, 2002
E-Sales Intelligence Reports for 1Q01: Manufacturing Industries (Feb 2001)
This report outlines e-sales intilligence reports for manufacturing industries including GE, DoveBid, Trader.com N.V., and W.W. Granger.
August, 2002
MORE E-Sales Intelligence Reports for 1Q01: Retail and Wholesale Industries (Jan 2001)
This report outlines e-sales intilligence reports for 1Q01: Retail and wholesale Industries including Proflowers.com, Ice.com, BlueLIght.com and KMart Corporation, Rand McNally adn more.
August, 2002
E-Sales Intelligence Reports: Play Co Profile (Feb 2001)
Play Co Toys announced that its retail store sales for the month of December through Christmas 2000 grew by approximately 18% over the same period in 1999. The strong growth primarily came from new store sales, as same store sales for the period declined by approximately 4%. In addition, the German website, http://www.toys.tx40.de, reported a 72% increase in 2000 sales over 1999 for the entire holiday season.
August, 2002
IBM Web-enabled Kiosk (Feb 2001)
In January 2001 IBM announced a Web-enabled kiosk designed specifically for retail stores. The new IBM NetVista Kiosk is hardened to withstand the demanding in-store environment, allows retailers to use the power of the Internet to give shoppers more choices and convenience, and offers retailers another way to interact with their customers.
August, 2002
MORE E-Sales Intelligence Reports for 1Q01: Retail and Wholesale Industries (Mar 2001)
This report outlines e-sales intilligence reports for 1Q01: Retail and wholesale Industries (Mar 2001)
August, 2002