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IT Management Staffing Ratios 2014
This study examines the question of how many managers a well-run IT organization requires and presents staffing metrics for IT managers as well as two administrative support functions: IT finance/vendor management and clerical support. To benchmark IT management, we use two metrics: IT managers as a percentage of the IT staff and users per IT manager. We provide metrics for small, midsize, and large organizations. To provide further perspective, we consider the five-year trend in IT managers as an average percentage of the IT staff. We also report metrics for IT finance and clerical staff. (16 pp., 8 fig.) [Research Byte]
April, 2014
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IT Management Staffing Ratios 2013
This study examines the question of how many managers a well-run IT organization requires and presents staffing metrics for IT managers as well as two administrative support functions: IT finance and vendor management, and clerical support. To benchmark IT management, we use two metrics: IT managers as a percentage of the IT staff and users per IT manager. We provide metrics for small, midsize, and large organizations. To provide further perspective, we consider the five-year trend in IT managers as an average percentage of the IT staff. We also report metrics for IT finance and clerical staff. (11 pp., 8 Figs) [Research Byte]
May, 2013
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