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  • Security Adoption and Customer Experience Profile - IT Security a Never-Ending Arms Race

    IT Security a Never-Ending Arms Race

    With increased threats from within and without, IT organizations would love to have a silver bullet for security. Although there is no silver bullet, there is a growing array of security technology available. No wonder then that IT security technology investment and adoption are both high, and businesses can reap the benefits of protection that the technologies provide. This Research Byte summarizes the full report, IT Security Technology Adoption and Customer Experience.

    November, 2021

  • Security Adoption and Customer Experience Profile - IT Security Technology Adoption and Customer Experience 2021

    IT Security Technology Adoption and Customer Experience 2021

    Organizations in all industries and of all sizes need IT security technology, and with threats on the rise the investment rate is the highest of any category of technology that we track. However, return on investment is not as rosy, with security technology earning a moderate rating for ROI. This report examines adoption trends for IT security technology of all types, from basic capabilities such as firewalls and spam filtering to more advanced tools such as incident detection. We analyze the adoption rate, investment rate, and economic experience for security technology overall. We conclude with recommendations for ensuring the success of IT security technology investments.

    November, 2021