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  • Research Bytes - ITIL Adoption: 2006 Could be Watershed Year in U.S.

    ITIL Adoption: 2006 Could be Watershed Year in U.S.

    The Information Technology Infrasctructure Library (ITIL) set of best practices is gaining momentum in the U.S. Most of the early adopters in the U.S. have been Fortune 500 companies and IT vendor organizations. However, this article outlines evidence that widespread adoption in is on the horizon.

    October, 2005

  • Research Bytes - IT Contractor/Temp Use Falls Dramatically in Utility Companies

    IT Contractor/Temp Use Falls Dramatically in Utility Companies

    Although most industries have experienced a significant decrease in the use of IT contractor/temp personnel, utility companies have been more aggressive than most in pulling in the reins on this spending category.

    November, 2002

  • Research Bytes - IT Contract and Consulting Providers Receive Mediocre Report Cards

    IT Contract and Consulting Providers Receive Mediocre Report Cards

    A newly released study conducted by Computer Economics indicates that most end user organizations do not feel their contract and consulting service providers are delivering as high a quality of service as they would like.

    October, 2002