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ITIL Adoption: 2006 Could be Watershed Year in U.S.
The Information Technology Infrasctructure Library (ITIL) set of best practices is gaining momentum in the U.S. Most of the early adopters in the U.S. have been Fortune 500 companies and IT vendor organizations. However, this article outlines evidence that widespread adoption in is on the horizon.
IT Contractor/Temp Use Falls Dramatically in Utility Companies
Although most industries have experienced a significant decrease in the use of IT contractor/temp personnel, utility companies have been more aggressive than most in pulling in the reins on this spending category.
IT Contract and Consulting Providers Receive Mediocre Report Cards
A newly released study conducted by Computer Economics indicates that most end user organizations do not feel their contract and consulting service providers are delivering as high a quality of service as they would like.