Systems Integration

This special report provides an overview of the role typically played by system integration firms in enterprise system implementation. We then proceed to outline proposed criteria for evaluating system integration or software implementation consulting firms. The criteria are presented in the form of an interview questionnaire for easy use in interviewing or reference-checking candidate firms. The report concludes with recommendations for effectively managing the roles and relationship of system integration firms in enterprise system projects. (13 pp., 2 figs.) [Research Byte]

September, 2010