Areas of Interest
Content Type
Industries
- Aerospace and defense
- Banking, Financial Services, and Insurance
- Energy and Resources
- Federal Government
- Healthcare and life sciences
- High-tech and telecommunications
- Higher Education
- Media and entertainment
- Private equity
- Public Sector
- Retail and manufacturing
- Social Impact Institutions
- Travel and transportation
Technologies
- Artificial Intelligence
- Automation
- Blockchain
- Business and data analytics
- Cloud
- Customer relationship management (CRM)
- Cybersecurity
- Digital Services
- Enterprise resource planning (ERP)
- Human capital management (HCM)
- Internet Of Things
- Machine Learning
- Networking
- Supply chain management (SCM)
- Virtual reality/Augmented reality
Areas of Interest
Latest Reports
Data Center Managed Services 2023–2024 Market Insights™
The Data Center Managed Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any data center management projects. The report also highlights key data center management challenges that enterprises face today.
Data Center Managed Services 2023–2024 RadarView™
The Data Center Managed Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for data center managed services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key data center managed service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 68-page report highlights top supply-side trends in the data center managed services space and Avasant’s viewpoint on them.
IT and Apps Managed Services Provider Trends: Quarterly Report for Q3 2023
In this quarterly report (calendar quarter 3, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
Tech-enabled Sustainability Services: Leveraging Digital Technology for Integrating Sustainability Into Core Business Operations
Enterprises are integrating sustainability into core business operations due to increased regulatory disclosure requirements and pressure from internal and external stakeholders. Manufacturing, BFSI, retail and CPG, and utilities and resources industries are leading the adoption of sustainability services through projects in green IT, green financing, and sustainable product design. While cloud and automation have found their way into production sustainability projects, enterprises are still gauging the effectiveness of next-generation technologies such as Gen AI for tackling sustainability challenges. Both demand- and supply-side trends are covered in Avasant’s Tech-enabled Sustainability Services 2023–2024 Market Insights™ and Tech-enabled Sustainability Services 2023–2024 RadarView™, respectively.
Tech-enabled Sustainability Services 2023–2024 Market Insights™
The Tech-enabled Sustainability Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any tech-enabled sustainability projects. The report also highlights key challenges that enterprises face today.
Tech-enabled Sustainability Services 2023–2024 RadarView™
The Tech-enabled Sustainability Services 2023-2024 RadarView™ assists organizations in identifying strategic partners for tech-enabled sustainability services by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key tech-enabled sustainability service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right tech-enabled sustainability services partner. The 57-page report also highlights top market trends in the tech-enabled sustainability services space and Avasant’s viewpoint on them.
IT Security Outsourcing is Burgeoning but Facing Service and Cost Challenges
IT security is a major focus for IT leaders, and that is unlikely to change in the near future. The threat landscape continues to evolve with greater diversity in the IT service portfolio, more employees working from home, and a more burdensome regulatory environment. To combat these threats, organizations are turning to IT security outsourcing firms to handle higher-value security tasks. This Research Byte summarizes our full report on IT security outsourcing trends.
IT Security Outsourcing Trends and Customer Experience 2023
IT security is a major focus for IT leaders that continues to grow in importance. The threat landscape is evolving with increased reliance on the cloud, greater diversity in the IT service portfolio, more employees working from home, and a more burdensome regulatory environment.
IT Help Desk Outsourcing Saves Money, but What’s the Trade-Off?
The decision to turn over an IT organization’s help desk function to a service provider is more complicated than it appears. In 2023, our research shows that most IT organizations surveyed rely on service providers to perform the help desk function, to at least some extent. Help desk outsourcing typically saves money, but sometimes at the cost of service. So, what’s more important? Saving money or improving the service? This Research Byte provides a summary of our full report on IT help desk outsourcing.
IT Help Desk Outsourcing Trends and Customer Experience 2023
The decision to turn over an IT organization’s help desk function to a service provider has a long and varied history. It is one of the services that helped establish the contemporary IT outsourcing industry. Our research shows that 50% of IT organizations surveyed currently rely on service providers to perform the help desk function, at any level of utilization.
