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Over the past six to eight months, AI agents have rapidly evolved from simple automation to advanced reasoning, transforming from a democratized tool to a premium enterprise asset. OpenAI’s domain-specific agents are setting new pricing benchmarks, while firms such as Salesforce and ServiceNow are pivoting toward AI-first models through acquisitions and product innovation. This research byte explores the rise of AI agents, the changing competitive landscape, and key considerations for enterprises looking to leverage and monetize this next wave of AI innovation.
In an era dominated by discussions on technology and automation, a deeper, more existential question is emerging: What does it mean to be human? This conversation is shifting beyond the confines of traditional tech discourse to explore the intersection of society, spirituality, medicine, space, and the forces that will shape the next 15 years of civilization. The recent Synapse Conclave, a two-day conference featuring over 40 thought leaders from various walks of life, explored the forces shaping the future, challenging long-held assumptions and posing urgent questions about the trajectory of human identity.
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
The human resources (HR) function is no longer limited to recruitment and basic employee management. It has evolved into a strategic enabler responsible for driving business value through enhanced talent management, intelligent automation, and process optimization. This Research Byte is a brief description of some of the findings in our HR Budgets, Staffing, and Process Metrics 2024/2025 study.
Chapter 10 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods.
Chapter 9 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products.
Chapter 8 provides benchmarks for life sciences companies.
Chapter 7 provides benchmarks for healthcare providers, including hospitals, group of hospitals, nursing homes, and other healthcare services providers.
Chapter 6 provides benchmarks for health insurance companies. The firms in this sector include companies that sell medical and dental insurance along with healthcare providers that also offer health insurance plans and function as healthcare payors.
Chapter 5 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utilities companies.
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