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  • Outsourcing - Worldwide Outside Services Spending Forecast

    Worldwide Outside Services Spending Forecast

    This report shows our projected spending for IT outside services. Spending for outside services in the United States is shown by industry sector for organizations that have over 100 employees. Spending by major category is also shown for organizations that have 10 to 100 employees and those that have one to nine employees. In addition, projected spending is shown for the European, Latin America, and Asia/Pacific regions by category.

    March, 2002

  • IT Spending Benchmarks - Worldwide Software and Hardware Spending Forecast

    Worldwide Software and Hardware Spending Forecast

    This report shows our projected spending for IT hardware and software. S Spending by major category is also shown for organizations that have 10 to 100 employees and those that have one to nine employees. In addition, projected spending is shown for the European, Latin America, and Asia/Pacific regions by category.

    March, 2002

  • IT Staffing - Computer Science Research and Development Spending at Universities Is Not Increasing As Fast As It Was in the Past

    Computer Science Research and Development Spending at Universities Is Not Increasing As Fast As It Was in the Past

    Considering that we are flying headlong into the Internet revolution and that more than 50 percent of the companies in our 1999 IT spending and technology survey are implementing e-commerce, the growth of research and development (R&D) spending in universities is slow. Increases in spending in FY97 (3.1 percent) and FY96 (1.4 percent) were low compared to a 6 percent increase in 1995, a 6.6 percent increase in 1994, and a 9.4 percent increase for 1993. Spending for 1990 through 1997 is shown in Figure 1. Spending is presented in U.S. dollars.

    March, 2002

  • Technology Trends - How Can You Improve the Odds for Successful ERP Implementation?

    How Can You Improve the Odds for Successful ERP Implementation?

    ERP failures are generally not due to failure of the software but a breakdown in how such projects are managed. Top managers often fail to grasp that they are putting their organizations on the line. ERP projects fail primarily because the organization either does not define business processes at all or does so in a haphazard manner.

    March, 2002

  • IT Best Practices - Global Tensions Heighten IT Security Awareness (March 2002)

    Global Tensions Heighten IT Security Awareness (March 2002)

    The war on terrorism has increased anxiety throughout the U.S. Not the least concerned are managers and users of IT systems. Numerous statistics show that this concern is well placed, but the source of attacks on IT systems is more likely to be domestic than foreign. Company employees, not hackers on the Internet, have caused the largest financial losses from security breaches. This fact should not be interpreted as recommending minimizing protecting against exterior security invasions but rather that good security must consider all potential points of attack.

    March, 2002

  • Technology Trends - Network Cable Installation and Material Costs

    Network Cable Installation and Material Costs

    This report shows the current hourly rates in U.S. dollars for cable technicians. It also lists the typical cost in U.S. dollars of cable installation materials.

    March, 2002

  • IT Best Practices - IT Accounting and Chargeback Systems

    IT Accounting and Chargeback Systems

    IT accounting and chargeback systems are integral for tracking IT resources. Computer Economics has researched and summarized IT accounting and chargeback systems of five major players in the cost accounting software space.

    March, 2002

  • IT Spending Benchmarks - Costs for Instructor-Lead Training

    Costs for Instructor-Lead Training

    We reviewed programs offered by several commercial training companies to determine costs (low and high) for several software packages and programming languages. Figure 1 provides the level of training, number of days, and low and high costs of training for each software package.

    March, 2002

  • Technology Trends - E-Business Challenges: Corporate Perspective

    E-Business Challenges: Corporate Perspective

    As organizations maneuver their way through e-business projects, many issues are still unclear. Companies continue to struggle with implementing the most cost-effective technologies, automating business functions, and creating a unified e-business effort throughout the organization. Most importantly, less than half of over 500 organizations in a recent Computer Economics survey are earning a positive return on investment for their e-business projects.

    March, 2002

  • Technology Trends - Planning for Wireless Data Communications

    Planning for Wireless Data Communications

    As wireless data communications becomes a reality in today's ever-shrinking world of business and commerce, enterprises should evaluate the technology and begin formulating a plan for adoption. Wireless data solutions are a vital facet of remote access technology for companies with an increasing number of mobile or remote employees. Enterprises have the opportunity to deliver high-speed voice, video, and data traffic to employees carrying personal communications services (PCS) systems at their side.

    March, 2002

  • IT Best Practices - Hot Site Fees for Disaster Recovery

    Hot Site Fees for Disaster Recovery

    This report shows hot site disaster recovery charges according to platform type. The monthly fee column represents the charge that the consumer of hot site services must pay per month to assure that the services are available when needed. The declaration charges column represents the amount of money that a consumer must pay to begin receiving hot site services when the disaster occurs, and the final, daily usage charges column represents the amount of money that the disaster-stricken consumer must pay during each day that the hot site is used. Prices are shown in U.S. dollars.

    March, 2002

  • IT Best Practices - Web Procurement Provides Major Operational and Maintenance Savings

    Web Procurement Provides Major Operational and Maintenance Savings

    Many organizations know that their paper-based procurement systems are expensive and inefficient, but too few realize that online procurement is a practical alternative. In particular, many small- to medium-size businesses fail to comprehend that cost-effective e-procurement for them is a reality today. This is not to say that IT managers should recommend that their organizations jump blindly into placing orders on the Web, but rather that a good plan will likely lead to a much improved procurement system. These improvements will not only cut costs but the quicker responses also will satisfy users.

    March, 2002

  • IT Best Practices - Financial Impact and Background Information on Distributed Denial of Service Attacks

    Financial Impact and Background Information on Distributed Denial of Service Attacks

    In early February 2000, seven top e-commerce websites in the private sector were attacked by distributed denial of service (DDoS) intrusions, resulting in a $10.6 million loss in unrealized revenues from sales and advertising. From our analysis of Securities and Exchange Commission (SEC) filings and Media Metrix data, we estimate that in a reporting quarter, there are 75 high-volume days. We estimate that DDoS attacks cost the e-commerce sites 24 hours worth of high-volume revenues.

    March, 2002

  • Technology Trends - Many Vendors Boost Linux Enterprise Capabilities

    Many Vendors Boost Linux Enterprise Capabilities

    Many IT managers still view Linux as an operating system favored by game playing geeks with no place in mission critical applications that demand 24x7 reliability. But the many advantages that Linux is beginning to demonstrate in just such applications is reason to look into where this technology might fit into your organization's infrastructure.

    March, 2002

  • IT Best Practices - How to Report Internet and Computer-Related Crimes (Jul 2000)

    How to Report Internet and Computer-Related Crimes (Jul 2000)

    Internet and computer-related crimes should be reported to appropriate law enforcement investigative authorities at the local, state, federal, or international level.

    March, 2002