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Internet of Things Services 2023 RadarView™
The Internet of Things Services 2023 RadarView™ assists organizations in identifying strategic partners for IoT platforms and services implementation by featuring detailed capability and experience analyses for leading service providers. It provides a 360-degree view of key service providers for IoT services across practice maturity, partner ecosystem, and investments and innovations, thus supporting enterprises in identifying the right transformation partner. The 71-page report also highlights top supply-side trends in the IoT space and Avasant’s viewpoint.
May, 2023
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Rethinking Customer Experience in Uncertain Times
Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.
July, 2023
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Data and Cloud: The Silent Soldiers of the Gen AI Revolution
Generative AI is the talk of the town and there is a lot of hyperbole about its capabilities and use cases. However, the true value will be derived by organizations that are able to build the right data and cloud environments that can enable Gen AI applications. In this research byte, we explore the actual maturity of generative AI and what its foundational elements are. We also discuss how service providers need to focus on building services and offerings for helping their customers build the data and cloud environments required to derive Gen AI value. We highlight the efforts of one such service provider, Infosys, based on its recent annual conference, Americas Confluence 2023, held in September.
October, 2023
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Intelligent ITOps Services 2023–2024 RadarView™
The Intelligent ITOps Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for intelligent ITOps by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key intelligent ITOps service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right intelligent ITOps services partner. The 71-page report also highlights top market trends in the intelligent ITOps space and Avasant’s viewpoint on them.
November, 2023
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F&A Business Process Transformation 2023–2024 RadarView™
The F&A Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for F&A outsourcing services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right F&A outsourcing partner. The 67-page report highlights top supply-side trends in the F&A outsourcing space and Avasant’s viewpoint on them.
February, 2024
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Network Managed Services 2023–2024 Market Insights™
The Network Managed Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any network modernization projects. The report also highlights key network modernization challenges that enterprises face today.
April, 2024
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Banking Process Transformation 2024 Market Insights™
The Banking Process Transformation 2024 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any banking process transformation engagement. The report also highlights key challenges that banking entities face today.
May, 2024
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Quantum Resilience: Navigating Cybersecurity in a Quantum World
Recent advancements in quantum computing raise concerns about the future of cryptography, given the computational capabilities of quantum computers to perform complex calculations rapidly and break traditional encryption algorithms. Although cybersecurity systems can tackle quantum threats at present, the promising pace of development in quantum computing poses an inevitable, if not imminent, threat to organizations. Moreover, there is a risk that malicious intruders could steal information now and decrypt it in the future with mature quantum computers. This necessitates enterprises to use post-quantum cryptography to safeguard confidential data and stay ahead of quantum-powered adversaries.
July, 2024
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Digital Masters: Digital Technology Transformation 2024 RadarView™
The Digital Masters: Digital Technology Transformation 2024 RadarView™ assists organizations in identifying strategic partners for their digital transformation initiatives by offering detailed profiles for each service provider. It provides a detailed view of the provider’s capabilities across key digital technologies, ability to execute large digital transformation projects, and readiness for the future. It also offers a list of representative clients and brief client case studies. The 54-page report also provides business forecasts for each Digital Master and Avasant’s viewpoint on them.
September, 2024
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Salesforce Services 2024 RadarView™
The Salesforce Services 2024 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 76-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.
September, 2024
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Canada Digital Services 2024 RadarView™
The Canada Digital Services 2024 RadarView™ can help enterprises based in Canada craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 86-page report also highlights top market trends in Canada and Avasant’s viewpoint on them.
November, 2024
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Hybrid Enterprise Cloud Services 2024–2025 Market Insights™
The Hybrid Enterprise Cloud Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any of their hybrid enterprise cloud projects. The report also highlights key hybrid enterprise cloud implementation challenges that enterprises face today.
December, 2024
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Finance and Accounting Business Process Transformation 2024–2025 RadarView™
The Finance and Accounting Business Process Transformation 2024–2025 RadarView™ assists organizations in identifying strategic partners for F&A business process transformation by offering detailed capabilities and experience analyses for service providers. It provides a 360-degree view of key F&A service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partner. The 65-page report highlights top supply-side trends in the F&A business process transformation space and Avasant’s viewpoint on them.
January, 2025
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The AI Agent Gold Rush: The Race to Monetization
Over the past six to eight months, AI agents have rapidly evolved from simple automation to advanced reasoning, transforming from a democratized tool to a premium enterprise asset. OpenAI’s domain-specific agents are setting new pricing benchmarks, while firms such as Salesforce and ServiceNow are pivoting toward AI-first models through acquisitions and product innovation. This research byte explores the rise of AI agents, the changing competitive landscape, and key considerations for enterprises looking to leverage and monetize this next wave of AI innovation.
March, 2025
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Cybersecurity Services 2025 RadarView™
capability and experience analyses for service providers. It provides a 360-degree view of key cybersecurity services providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right cybersecurity services partner. The 74-page report highlights top supply-side trends in the cybersecurity space and Avasant’s viewpoint on them.
April, 2025
Banking, financial services, and insurance
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