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Digital Talent Capability 2025 Market Insights™
The Digital Talent Capability 2025 Market Insights™ assists organizations in identifying important demand-side trends that can aid in building a digital talent strategy and help them chart an action plan to address the digital talent gap. The report also highlights Avasant’s viewpoint on key technology and talent-related trends that are expected to have a long-term impact on any digital transformation projects.
December, 2025
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Multisourcing Service Integration 2022–2023 RadarView™
The Multisourcing Service Integration 2022–2023 RadarView™ assists organizations in identifying strategic partners for multisourcing service integration (MSI) by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key MSI service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right MSI services partner. The 61-page report highlights top supply-side trends in the MSI space and Avasant’s viewpoint.
April, 2023
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Salesforce Services 2023 RadarView™
The Salesforce Services 2023 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 74-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.
June, 2023
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End-user Computing Services 2023 Market Insights™
The End-user Computing Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any end-user computing projects. The report also highlights key end-user computing challenges that enterprises face today.
September, 2023
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Trust and Safety Business Process Transformation 2023–2024 Market Insights™
The Trust and Safety Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any trust and safety services project. The report also highlights key challenges that enterprises face today.
November, 2023
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Blockchain Services 2023–2024 Market Insights™
The Blockchain Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can help enterprises identify key application areas and use cases and develop a strategy around blockchain adoption. The report also highlights Avasant’s viewpoint on key technology and blockchain-related trends that are expected to have a long-term impact on any digital transformation projects.
December, 2023
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Retail E-Commerce Platforms 2023–2024 RadarView Scan™
Avasant’s Retail E-Commerce Platforms 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing retail e-commerce platforms. The 29-page report also highlights how vendors leverage their capabilities to provide a retail e-commerce platform to address these challenges.
March, 2024
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Applied AI Services 2024 RadarView™
The Applied AI Services 2024 RadarView™ assists organizations in identifying strategic partners for applied AI services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key applied AI service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partners. The 65-page report highlights top supply-side trends in the applied AI space and Avasant’s viewpoint on them.
April, 2024
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Responsible AI: A Strategic Imperative for Enterprises in Generative AI Implementation
While AI has driven technological innovation for decades, the pressing need to integrate responsible AI (RAI) principles has surged only in the past year. Historically, RAI emerged as a distinct practice in 2018, yet many enterprises failed to prioritize AI governance, often regarding it as a compliance obligation rather than a foundational element. However, the advent of Gen AI tools such as Gemini and ChatGPT has introduced fresh risks, underscoring the critical importance of robust RAI practices in addressing issues such as intellectual property misappropriation, hallucinations, and cyberattacks.
June, 2024
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Middle East Cybersecurity 2024 Market Insights™
The Middle East Cybersecurity 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity-related digital projects in the Middle East. The report also highlights key challenges that the region’s enterprises face today.
July, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 7: Insurance
Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 48 respondents in this sector range in size from a minimum of about $50 million to over $75 billion in annual sales.
September, 2024
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Generative AI Services 2024 RadarView™
The Generative AI Services 2024 RadarView assists organizations in identifying strategic partners for Gen AI services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Gen AI service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partners. The 52-page report highlights top supply-side trends in the Gen AI space and Avasant’s viewpoint on them.
October, 2024
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From Chips to Apps: Driving Innovation Across the AI-integrated Cloud Stacks
Major cloud platform providers are taking the lead in reshaping productivity paradigms and reinforcing AI’s critical role in addressing modern business challenges by literally owning the entire solution stack—from hardware AI chips to middleware support, including foundation models for generative AI, to enterprise applications. In this research byte, we explore the key product developments from the Microsoft Ignite 2024 event held between November 18–November 22. We also evaluate how these developments impact enterprises amid continuous innovation in a fast-paced AI-driven market.
November, 2024
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CX Center Business Process Transformation 2024–2025 RadarView™
The CX Center Business Process Transformation 2024–2025 RadarView™ provides information to assist enterprises in building a CX center service strategy and charting an action plan for customer service transformation. It identifies key global CX center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 84-page report highlights key industry trends in the contact center space and Avasant’s viewpoint.
December, 2024
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Gulf Cooperation Council (GCC) Region Digital Services 2025 RadarView™
The Gulf Cooperation Council (GCC) Region Digital Services 2025 RadarView™ can help enterprises based in the GCC craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 94-page report also highlights top market trends in the GCC region and Avasant’s viewpoint on them.
February, 2025
Banking, financial services, and insurance
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