Grid View
List View-
Streamlining Supplier Qualification Processes During M&A Integration: A Unified Qualification Model
Supplier qualifications are a cornerstone of supply chain management, especially during M&A integration. It ensures that suppliers align with the organization's strategic goals, regulatory requirements, and operational standards. Failure to establish a robust qualification process can lead to supply chain disruptions, compliance violations, and reputational damage.
September, 2025
-
Why Customer Relationship Management (CRM) Contracts Must Be Rewritten for the AI Era
Enterprise CRM platforms are evolving fast. The risk landscape has shifted dramatically with embedded AI capabilities now driving everything from customer insights to automated communications. Legacy contracts, built for static systems, are no longer fit for purpose. The integration of AI into CRM systems transforms how data is collected, processed, and utilized, creating new challenges related to data privacy, security, intellectual property, and vendor accountability.
October, 2025
-
Integration Platform as a Service 2022 RadarView™ Scan
Avasant’s Integration Platform as a Service RadarView Scan helps enterprises in evaluating key vendors supporting enterprise adoption of integration platforms. It compares the capabilities of these vendors by conducting an in-depth analysis of the solutions developed, enterprise use cases addressed, and developments made. The 17-page report also highlights key business challenges and how iPaaS vendors mitigate these challenges with their offerings.
July, 2023
-
Hybrid Enterprise Cloud Services 2023–2024 Market Insights™
The Hybrid Enterprise Cloud Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any hybrid enterprise cloud projects. The report also highlights key hybrid enterprise cloud services challenges that enterprises face today.
February, 2024
-
Multisourcing Service Integration 2023–2024 Market Insights™
The Multisourcing Service Integration 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any MSI project. The report also highlights MSI challenges that enterprises face today.
April, 2024
-
Shokworks’ Blockchain Breakthroughs
Companies are faced with a multitude of technologies to invest in from AI, blockchain, data analytics, automation, and more. But seeing past the technology and understanding how to deploy it to get real-world business results is key. When engaging a provider to help, this becomes doubly important. There are many companies that dabble in blockchain, but few know how to get the best results. One of these is Shokworks Inc., a Dallas-based company that is pioneering creative, viable solutions that span industries, from sports to education to entertainment and more.
October, 2024
-
IT and Apps Managed Services Provider Trends: Quarterly Report for CQ3 2024
In this quarterly report (calendar quarter 3, 2024), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
February, 2025
-
Avasant Quantum Series: Decrypting the Quantum Threat – What Every CISO Must Know
While quantum computing could supercharge scientific discovery, materials design, and AI, it simultaneously threatens to break the foundation of today’s cybersecurity. Current encryption standards, such as RSA and ECC, which protect everything from online banking to classified government communications, rely on the near impossibility of solving certain mathematical problems with classical computers. But with quantum algorithms such as Shor’s algorithm, these problems can be solved exponentially faster, rendering today’s public-key encryption useless almost overnight. This looming threat has led to a new urgency in cybersecurity circles. Experts are calling it the Quantum Apocalypse—a scenario where powerful quantum computers could decrypt vast troves of previously secure data. Experts fear this scenario to be only decades away. The threat is not just in the future: data harvested today can be decrypted tomorrow once quantum machines are operational. The only way forward is to upgrade our cryptographic infrastructure before it is too late.
July, 2025
-
Multisourcing Service Integration 2025 Market Insights™
The Multisourcing Service Integration 2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any MSI project. The report also highlights MSI challenges that enterprises face today.
July, 2025
-
Democratizing AI Development: From Technical Silos to Enterprise-wide Enablement
Democratizing AI development marks a shift from centralized CoEs to enterprise-wide participation, enabling business units to actively engage with AI tools. Initially, adoption was confined to data science teams, with business users limited to consuming prebuilt insights. The progression from rule-based automation to AI/ML tools has empowered nontechnical users to develop cognitive applications without writing code. Generative AI (Gen AI) and agentic AI have accelerated this trend, allowing functional teams to interact with models and build entire process workflows with AI agents. As decision-making decentralizes, enterprises must ensure governance through granular controls, explainability, and resilient fallback mechanisms.
August, 2025
-
When the Giant Learns from the Neighbor: How Global IT Providers Are Adopting Local Agility in the Nordics
The Nordic IT-services market is booming—expected to climb from US $47.9 billion in 2025 to US $57.5 billion by 2030. Yet price alone no longer wins deals. Nordic customers now want two things at once: local know-how (language, regulations, user insight) and global delivery power (large teams, round-the-clock support). This article argues that competitive advantage is shifting from pure labor-arbitrage to “local intimacy”—the ability to pair Nordic-specific domain fluency with industrialized global delivery. It outlines 4 ways multinationals are borrowing from regional champions: rapid-prototyping labs, hyper-local go-to-market tactics, near-shore GCCs, and “front-plus-scale” alliances exemplified by Tietoevry–Accenture on Google Cloud’s Arek Oy project. A side-by-side matrix reveals how global and local providers now meet in the middle on delivery footprint, governance, pricing, and scale strategy. Buyers should look for proven partnerships and speed-to-value metrics, while providers must blend proximity, ESG readiness, and global reach to stay competitive.
September, 2025
-
Modeling Total Cost of Ownership (TCO) for Virtualized CRM Platforms with Dynamic Usage Pricing
As enterprises accelerate digital transformation, the cost structures of CRM platforms have become less predictable, challenging procurement leaders to rethink how Total Cost of Ownership (TCO) is modeled. In particular, the variable costs related to AI-enhancements are still in early stages as providers test market acceptance. These platforms not only enhance customer engagement but also enable scalable growth and operational agility. However, the shift toward dynamic, usage-based pricing, where costs fluctuate based on real-time consumption, has disrupted traditional procurement models and introduced new forecasting complexities for CIOs and CFOs.
October, 2025
-
Higher Education Digital Services 2023–2024 RadarView™
The Higher Education Digital Services 2023–2024 RadarView™ helps higher education institutes craft a robust business strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in the higher education space. In addition, the 49-page report highlights top market trends in the higher education space and Avasant’s viewpoint on them.
July, 2023
-
Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance
As businesses increasingly experiment with generative AI solutions to streamline their processes, it becomes clear that the risk environment is growing. Since threats change constantly, CIOs and CISOs are realizing more and more that AI and generative AI models need to be trusted with some decision-making to stay up with new threats. In line with this, cloud service providers and managed security service providers have made major investments in large language models for security applications during the past year. In this article, we highlight the efforts of Microsoft, focusing on the Microsoft AI Tour Mumbai event held in January.
February, 2024
-
Business Process Services – Provider Trends CQ4 2023 and CY 2023
In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.
April, 2024
Higher Education
Search results for "" ( 5620 )
