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  • RB TCS - Rethinking Customer Experience in Uncertain Times

    Rethinking Customer Experience in Uncertain Times

    Over the past 12–18 months, customer-facing functions, enterprise applications, and processes have changed tremendously. There has been an uptake in digital channels, direct-to-consumer commerce, omnichannel digital communications, and SaaS-based application services. The period has also witnessed a rise in preference for data and AI-driven, personalized, and automated experiences. This Research Byte showcases how customers’ quest for enhanced personalization and seamless experiences has increased the demand for SaaS-based solutions for addressing industry-specific business needs and how service providers are facilitating this transformation in North America. We highlight the efforts of one such service provider, TCS, based on its recent analyst day in June 2023.

    July, 2023

  • RB Featured Image for website 2 450x450 - F&A Business Process Transformation 2023–2024 Market Insights™

    F&A Business Process Transformation 2023–2024 Market Insights™

    The F&A Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any F&A outsourcing project. The report also highlights key challenges enterprises face today while outsourcing F&A processes.

    February, 2024

  • Unlocking the Power of Zero Cost Transformation - Unlocking the Power of Zero Cost Transformation: Business Acceleration with Minimal Investment

    Unlocking the Power of Zero Cost Transformation: Business Acceleration with Minimal Investment

    Enterprises face the complex challenge of balancing IT investment for growth with maintaining operations amidst global economic uncertainties. The Zero Cost Transformation approach has emerged as a solution, emphasizing repurposing savings from streamlined processes to fund innovation. It involves leveraging cloud solutions and proprietary tools and aligning expenses with business outcomes. Additionally, enterprises should implement the Net Economic Value Added™ (NEVA) approach to assess transformation success, focusing on the impact of innovation on core operations rather than just technology cost reductions. It enables enterprises to navigate economic challenges by prioritizing sustained innovation-led growth over short-term cost efficiencies.

    April, 2024

  • Product Image Text to Video Generation Tools - Text-to-Video Generation Tools: Trends, Challenges, and Opportunities

    Text-to-Video Generation Tools: Trends, Challenges, and Opportunities

    Video generation technology has undergone multiple evolutionary leaps. In the 2010s, convolutional neural networks (CNNs), a deep learning algorithm, revolutionized the ability to classify and analyze images, spreading its applications across facial recognition, medical imaging, and more. In 2014, generative adversarial networks (GANs) emerged, another deep learning algorithm capable of creating realistic images but limited to simpler tasks like anime creation, face swapping, and basic video analytics due to the lack of context understanding and gesture synchronization.

    July, 2024

  • Product Image microsoft ignite 450x450 - From Chips to Apps: Driving Innovation Across the AI-integrated Cloud Stacks

    From Chips to Apps: Driving Innovation Across the AI-integrated Cloud Stacks

    Major cloud platform providers are taking the lead in reshaping productivity paradigms and reinforcing AI’s critical role in addressing modern business challenges by literally owning the entire solution stack—from hardware AI chips to middleware support, including foundation models for generative AI, to enterprise applications. In this research byte, we explore the key product developments from the Microsoft Ignite 2024 event held between November 18–November 22. We also evaluate how these developments impact enterprises amid continuous innovation in a fast-paced AI-driven market.

    November, 2024

  • Application Modernization Services - Application Modernization Services 2023 Market Insights™

    Application Modernization Services 2023 Market Insights™

    The Application Modernization Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any application modernization projects. The report also highlights key application modernization challenges that enterprises face today.

    August, 2023

  • RVBadges PrimaryImages 1 - Gulf Cooperation Council (GCC) Region Digital Services 2024 RadarView™

    Gulf Cooperation Council (GCC) Region Digital Services 2024 RadarView™

    The Gulf Cooperation Council (GCC) Region Digital Services 2024 RadarView™ can help enterprises based in the GCC to craft a robust strategy based on regional outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation. The 91-page report also highlights top market trends in the GCC region and Avasant’s viewpoint on them.

    February, 2024

  • RVBadges PrimaryImages IOT - Internet of Things Services 2024 RadarView™

    Internet of Things Services 2024 RadarView™

    The Internet of Things Services 2024 RadarView™ assists organizations in identifying strategic partners for IoT platforms and services implementation by featuring detailed capability and experience analyses for leading service providers. It offers a 360-degree view of key providers for IoT services across practice maturity, partner ecosystem, and investments and innovations, thus supporting enterprises in identifying the right transformation partner. The 78-page report also highlights top supply-side trends in the IoT space and Avasant’s viewpoint on them.

    April, 2024

  • Cover Q1 2024 - Business Process Services – Provider Trends CQ1 2024

    Business Process Services – Provider Trends CQ1 2024

    In this quarterly report for CQ1 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.

    June, 2024

  • Product Image Orange Cyberdefense 450x450 - From Reactive to Proactive: The Rise of AI-Powered MSSP Platforms

    From Reactive to Proactive: The Rise of AI-Powered MSSP Platforms

    The increasing sophistication and frequency of cyber threats, coupled with the growing complexity of IT environments, have driven managed security service providers (MSSPs) to evolve their strategies. As organizations demand more tailored and proactive cybersecurity solutions, MSSPs are adopting innovative, platform-led approaches to meet these needs. This evolution reflects a broader industry shift toward integrated, AI-driven platforms that deliver seamless, scalable, and context-aware security operations. This Research Byte explores these trends, focusing on Orange Cyberdefense’s Core Fusion platform as a prime example of how MSSPs are redefining the cybersecurity landscape, as the company shared during its Analyst Day on November 26, 2024.

    December, 2024

  • PrimaryImage Application Modernization Services 2023 RadarView - Application Modernization Services 2023 RadarView™

    Application Modernization Services 2023 RadarView™

    The Application Modernization Services 2023 RadarView™ assists organizations in identifying strategic partners for application modernization by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key application modernization service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right services partner. The 68-page report highlights top supply-side trends in the application modernization services space and Avasant’s viewpoint on them.

    August, 2023

  • RB Featured Image for website 1 450x450 - Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights™

    Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights™

    The Gulf Cooperation Council (GCC) Region Digital Services 2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the GCC region. The report also highlights key challenges that enterprises face today.

    February, 2024

  • Market insights Product Image IOT - Internet of Things Services 2024 Market Insights™

    Internet of Things Services 2024 Market Insights™

    The Internet of Things Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any IoT projects. The report also highlights key IoT challenges that enterprises face today.

    April, 2024

  • Product Image Revolutionizing 450x450 - Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform

    Revolutionizing Gen AI Operations: Portkey’s End-to-End LLMOps Platform

    Generative AI is now vital in enterprise operations, yet many companies struggle to move projects from proof of concept to production due to the lack of robust model management and orchestration. Large language model operations (LLMOps) offers the tools and practices needed to develop, deploy, and maintain LLMs, providing essential infrastructure for managing their life cycle. Portkey excels in this space, offering a comprehensive LLMOps platform with observability, analytics, prompt management, and more. It positions itself as the only full-stack LLM orchestration platform covering the entire LLMOps value chain, including evaluation, deployment, monitoring, and remediation.

    July, 2024

  • Product Image From Fugaku HPC to Quantum 450x450 - From Fugaku HPC to Quantum: Fujitsu’s Leap into Next-Gen Supercomputing

    From Fugaku HPC to Quantum: Fujitsu’s Leap into Next-Gen Supercomputing

    The quantum era is here, and it is compelling enterprises to act. Once seen as a distant tech milestone, quantum computing is now reshaping strategies, accelerated by generative AI’s rapid ascent in 2022. Companies realize the risk of unpreparedness as quantum promises to disrupt industries from logistics to cybersecurity. Fujitsu is demonstrating a rapid transition from research to real-world applications. At its recent Executive Analyst Day 2024 in Pune, India, Fujitsu showcased a groundbreaking 64-qubit superconducting quantum chip and an audacious road map to a 256-qubit system by 2025 and over 1,000 qubits by 2026. Its scalable hardware, HPC legacy, multi-architecture approach, and qubit efficiency solidify its edge in this race.

    December, 2024