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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 13: Transportation and Logistics Sector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 13: Transportation and Logistics Sector Benchmarks

    Chapter 13 provides benchmarks for the transportation and logistics sector. The 23 respondents in this sample range in size from $52 million to nearly $21.9 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector includes logistics companies that transport goods and transportation companies and agencies that move people. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 18: Education Sector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 18: Education Sector Benchmarks

    Chapter 18 provides benchmarks for the education sector. The sector includes public and private colleges and universities, for-profit institutions, and school districts. The 22 respondents in the sample have operating budgets ranging in size from $66 million to $6.7 billion.[Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 19: High-Tech Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 19: High-Tech Subsector Benchmarks

    Chapter 19 provides benchmarks for high-tech companies. The category includes software developers, software-as-a-service providers, computer products manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, and other companies. The 40 respondents in this sample range in size from $50 million to $80 billion in revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 21: Industrial and Automotive Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 21: Industrial and Automotive Subsector Benchmarks

    Chapter 21 provides benchmarks for industrial and automotive manufacturers. The 20 respondents in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. The manufacturers in the sample range in size from $45 million to $96.3 billion in annual revenue. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 22: Commercial Banking Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 22: Commercial Banking Subsector Benchmarks

    Chapter 22 provides benchmarks for commercial banks. This subsector includes credit unions and community, regional, and national banks. The 18 respondents in this sample have annual revenue ranging from $22 million to $34.1 billion. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 23: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 23: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 23 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, sporting goods stores, clothing stores, convenience stores, agricultural retailers, and other retailers. The 16 respondents in this sample have annual revenue ranging from $80 million to $19 billion. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 24: Utilities Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 24: Utilities Subsector Benchmarks

    Chapter 24 provides benchmarks for utilities. The 17 respondents in this subsector range in size from about $88 million to $26.8 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, pipeline operators, water and power utilities, and telecommunications service providers. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 25: Hospital Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 25: Hospital Subsector Benchmarks

    Chapter 25 provides benchmarks for hospitals. The 31 respondents in this subsector range in size from $109 million to $34 billion in annual revenue. This category includes community hospitals, university hospitals, health clinics, healthcare systems, and regional healthcare providers. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2017/2018: Chapter 28: Logistics Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2017/2018: Chapter 28: Logistics Subsector Benchmarks

    Chapter 28 provides benchmarks for logistics providers. The 18 respondents in this sample range in size from $52 million to nearly $21.9 billion. The sector is comprised of logistics companies that transport goods, including refined petroleum distributors, national moving companies, freight transportation companies, supply chain logistics providers, and other logistics companies. [Full Study Description]

    June, 2017

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 4: Process Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 4: Process Manufacturing Sector Benchmarks

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass, and paper products, among other process-manufactured goods. The 43 respondents in the sample range in size from a minimum of $90 million to a maximum $32.7 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 5: Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 5: Discrete Manufacturing Sector Benchmarks

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, aerospace products, auto parts, building products, electrical parts, medical devices, and electronic devices, among other products. The 37 respondents in this sample range in size from about $45 million to $96.3 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 6: Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 6: Banking and Finance Sector Benchmarks

    Chapter 6 provides benchmarks for banking and finance companies. The firms in this sector include commercial banks, investment banks, real estate investment firms, mortgage lenders, consumer finance lenders, and other types of lenders. The 25 respondents in this sector range in size from $60 million to a maximum of $34.1 billion in annual sales. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 7: Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 7: Insurance Sector Benchmarks

    Chapter 7 provides benchmarks for insurance companies. The firms in this sector include medical and dental insurance companies, personal life insurance, corporate insurers, auto insurance, disability coverage providers, and other types of insurers. The 22 respondents in this sector range in size from $48 million to $10.5 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 8: Retail Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 8: Retail Sector Benchmarks

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, and big-box retailers. We also include hospitality and consumer services in this sector. The 24 respondents in the sample range in size from $139 million to $19 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 10: Energy and Utilities Sector Benchmarks

    IT Spending and Staffing Benchmarks 2016/2017: CHAPTER 10: Energy and Utilities Sector Benchmarks

    Chapter 10 provides benchmarks for oil and gas producers, service companies, and midstream distributors across all organization sizes. The 23 respondents in this subsector include integrated energy companies, upstream exploration and production companies, onshore and offshore field services companies, and pipeline operators. The companies in our sample range in size from $87.9 million to more than $23.8 billion in annual revenue. (49 pp., 31 fig) [Full Study Description]

    June, 2016