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Leading Change in IT Procurement Integration: How to Align People, Process, and Outcomes
Digital transformation is a critical focus for the Aerospace and Defense (A&D) sector as organizations seek to improve operational efficiency, enhance system integration, and maintain competitiveness in a rapidly evolving technological landscape. With increasing reliance on data-driven systems, automation, and advanced analytics, A&D firms are exploring new ways to modernize processes while ensuring security, compliance, and reliability.
August, 2025
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GCCs in Europe: Trends, Challenges, and Strategic Outlook 2025
This paper explores the evolving landscape of global competency centers (GCCs) in Europe in 2025, focusing on their strategic shift from being traditional cost centers to becoming AI-driven innovation hubs. It examines key industry adoption trends, talent management strategies, geographic hotspots attracting investments, government policies and incentives, including specific initiatives and programs, and examples of GCCs set up by leading European enterprises. The analysis draws on the latest industry reports and market insights to provide a comprehensive overview of GCC dynamics in the European region and their implications for businesses and policymakers.
September, 2025
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Mergers and Acquisitions in the Caribbean: Unlocking Growth Through Strategic Integration
Caribbean enterprises cannot afford to view M&A as optional today as it is a strategic imperative for resilience and competitiveness. Global competition, digital disruption, and climate-related vulnerabilities are reshaping industries. For business leaders, relying solely on organic growth is no longer sustainable. Mergers and acquisitions (M&A) have become one of the most powerful tools to achieve scale, accelerate digital adoption, and build resilience in economies traditionally dependent on tourism, natural resources, and financial services.
October, 2025
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SD-WAN Managed Services 2022–2023 RadarView™
The SD-WAN Managed Services 2022–2023 RadarView™ assists organizations in identifying strategic partners for network transformation by featuring detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key service providers for SD-WAN managed services across practice maturity, partner ecosystem, and investments and innovation, thus supporting enterprises in identifying the right workplace transformation partner. The 75-page report also highlights top industry trends in the SD-WAN outsourcing space and Avasant’s viewpoint on them.
March, 2023
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Hybrid Enterprise Cloud Services 2023–2024 Market Insights™
The Hybrid Enterprise Cloud Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any hybrid enterprise cloud projects. The report also highlights key hybrid enterprise cloud services challenges that enterprises face today.
February, 2024
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Multisourcing Service Integration 2023–2024 Market Insights™
The Multisourcing Service Integration 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any MSI project. The report also highlights MSI challenges that enterprises face today.
April, 2024
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From Connection to Cognition: The Evolution of Smart Physical Devices with Generative AI
Since its inception, the landscape of physical devices has dramatically transformed. Initially simple, connected tools that synced data and enabled remote control have now evolved into a sophisticated, intelligent ecosystem driven by generative AI (Gen AI). This evolution is revolutionizing how devices interact with the world, transforming them from basic utilities into dynamic, responsive entities that reshape our interactions and experiences. Enterprises must recognize the potential of Gen AI-powered devices to enhance operational efficiency, drive innovation, and provide a competitive edge in an increasingly digital marketplace.
November, 2024
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IT and Apps Managed Services Provider Trends: Quarterly Report for CQ4 2024
In this quarterly report (calendar quarter 4, 2024), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
March, 2025
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Mastering CrowdStrike Negotiations Post-Disruption
Few names resonate as strongly in the world of cybersecurity as CrowdStrike. Known for its cutting-edge technology and robust security solutions, CrowdStrike has become a go-to provider for many enterprises. However, recent incident service disruptions have cast a shadow over CrowdStrike's reputation. For companies that use CrowdStrike for security services and are about to engage in a renewal cycle, strategic negotiation methodologies can be used to leverage these incident service issues and improve terms.
July, 2025
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Orchestrating Synergies: How IT Procurement Delivers Strategic Value in M&A Integration
Enterprise IT resources are consumed by integration and maintenance, an operational burden largely inherited from M&A-driven expansion, where fragmented systems and overlapping platforms divert focus from innovation. In this environment, the true value of a merger is unlocked not at the deal table but in the speed, precision, and strategy of post-merger integration. IT procurement sits at the nexus of strategy and execution, where converging systems, platforms, and vendors offer immediate, measurable impact. Beyond headline-grabbing cost savings, its real power lies in simplifying decision-making, reducing digital complexity, and speeding up enterprise integration.
October, 2025
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Vietnam Leads the AI Revolution: How Hitachi Digital Services is Shaping the Future of Agentic AI
From Southeast Asia’s rising tech hub to global innovation powerhouse, Vietnam is redefining the way industries adopt AI — and Hitachi Digital Services (Hitachi DS) is leading the charge.
September, 2025
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From Connected Devices to Intelligent and Secure IoT Ecosystems: How AIoT and Cybersecurity Are Redefining IoT Services in 2025
The Internet of Things (IoT) is entering a new era. IoT began by linking devices and collecting data, but now plays a key role in digital transformation. Enterprises across various industries, including manufacturing, logistics, healthcare, retail, and smart cities, are realizing that simply connecting devices is no longer sufficient. The true value lies in how intelligently data is processed and how securely it can be scaled in mission-critical environments.
October, 2025
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Life and Annuities Insurance Digital Services 2023–2024 RadarView™
The Life and Annuities Insurance Digital Services 2023–2024 RadarView™ can help L&A insurance enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 92-page report also highlights top market trends in the L&A insurance space and Avasant’s viewpoint.
July, 2023
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Fortifying Generative AI: Microsoft’s Vigilance on Security, Trust, and Governance
As businesses increasingly experiment with generative AI solutions to streamline their processes, it becomes clear that the risk environment is growing. Since threats change constantly, CIOs and CISOs are realizing more and more that AI and generative AI models need to be trusted with some decision-making to stay up with new threats. In line with this, cloud service providers and managed security service providers have made major investments in large language models for security applications during the past year. In this article, we highlight the efforts of Microsoft, focusing on the Microsoft AI Tour Mumbai event held in January.
February, 2024
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Business Process Services – Provider Trends CQ4 2023 and CY 2023
In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.
April, 2024
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