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Privacy Remains an Issue Among Consumers (Jan 2002)
Thirty-five percent of consumers say they are more concerned about their financial privacy than they were a year ago, according to a survey released by Star Systems, a Concord EFS subsidiary. The other 65 percent, however, report either the same level (59 percent) or a lower level (6 percent) of concern. And 61 percent of respondents are satisfied with the way their primary financial institution has informed them of its privacy policies.
January, 2002
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How to Make CRM Financially Viable
The purpose of customer relationship management (CRM) is to provide a dialog between your customers and your business. This goal implies that an organization should commit itself to major internal changes because the key to successful CRM implementation is not limited to IT issues. Rather, success depends on interdepartmental cooperation and superb leadership. The main reason that many firms have failed in their CRM deployments revolves around failing to grasp these concepts.
January, 2002
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IT Labor Market in 2002
Many IT professionals are looking for a job these days. Those who have been laid off are searching for new opportunities, while those still employed are worried about the stability of their current positions. This report analyzes trends in the IT job market by analyzing annual percentage change in IT job availability for the past three years along with salary data for key IT positions.
January, 2002
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Public B2B Exchanges Must Look Toward the Future (Dec 2001)
Impact from the soft economy was only one of the hits that public B2B exchanges took over the last six months. Not only have buyers grown more cautious as the economy has headed south, but also the tough business climate has made firms more competitive. Seeking an edge, many companies have been reluctant to accept terms from their suppliers that merely equal those of competitors. Lack of standards that streamline the supply chain are yet another weakness of these electronic marketplaces.
December, 2001
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What Copy Protection Means to E-Commerce (Nov 2001)
Intellectual property owners are eager to prevent a repeat of the lack of copy protection on CDs and CD-ROMs. When record companies launched the CD over 20 years ago, they decided not to encrypt it. That decision simplifies copying or pirating any information recorded in CD format. Now a variety of schemes are being proposed to protect information on the Internet and new media formats such as DVDs. The question of whether these protection methods will be viable and what they offer content producers has complex answers.
November, 2001
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Review Your System Security Now
The probability that any computer system will become the victim of a security attack is growing exponentially. Recent experience with the Code Red worm, for example, showed that over half a million hosts were infected and that it cost over $1 billion to remediate infected systems. Our research indicates the trend will continue toward increasing security threats.
November, 2001
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Microsoft Shifts Strategy
Microsoft's corporate direction is in flux. The government's pending antitrust lawsuit remains a major factor in determining the company's future actions. The U.S. Court of Appeals affirmed that Microsoft was guilty of illegal anticompetitive tactics, but the court reversed the breakup order and further held that bundling of software was not necessarily monopolistic. This article analyzes the possible impact.
September, 2001
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Online Payment Systems Are Essential for E-Commerce Success (Jun 2001)
Website buyers in the US spent over $26 billion during 2000. Computer Economics anticipates that purchases will grow to $36 billion in 2001, and that amount will almost double by 2004. Clearly, there is room for significant expansion of sales in e-commerce. The payment method that e-merchants offer will become one of the keys for success in this market.
June, 2001
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2001 Information Systems and E-Business Spending
2001 Information Systems and E-Business Spending
June, 2001
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Information Technology Intensity Index: 1998-2001
The Information Technology Intensity Index is a proprietary index established by Computer Economics to illustrate the relative importance of information technology among industry sectors and for individual organizations within a sector.
May, 2001
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E-Business Intensity Index: 1998-2001 (May 2001)
Computer Economics has conducted annual studies of e-business and information technology spending and deployment trends since 1990. The E-Business Intensity Index is a proprietary index established by Computer Economics to illustrate the relative importance of e-business among industry sectors and for individual organizations within a sector.
May, 2001
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New Storage Options Increase Challenges
Network-attached storage (NAS) and storage area networks (SAN) can readily solve many of the management problems associated with enterprise storage. In contrast to traditional server hosted and SCSI array storage, these approaches offer reduced administration costs and flexibility in storage design and allocation, along with an easy route for expansion.
May, 2001
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Perils and Profits Line the B2B Path (April 2001)
The reality of business-to-business (B2B) commerce is that purchasers seldom achieve a discount better than 5 percent more than they could have gained through negotiating in the old brick-and-mortar world. Many times the savings from B2B transactions are not even that good. This lack of savings from online trading helps explain the fact that purchasers have been slow coming to B2B and that most agreements they had with their traditional suppliers remain in place. Clearly B2B merchants will have to do better to wean buyers from their usual way of doing business.
April, 2001
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The Potential of Bluetooth Wireless Technology (Mar 2001)
By the end of 2001, new devices will permit voice and data wireless links among cell phones, PDAs, laptops, and printers to exchange data at up to 1 Mbps. The emerging Bluetooth technology will be the basis for these Wireless Personal Area Networks (WPAN) among mobile devices located within 10 meters of each other. This report forecasts shipments and revenue from Bluetooth-enabled devices for 2001 through 2005.
March, 2001
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About the Computer Economics InfoTechMarks (Feb 2001)
The Computer Economics proprietary InfoTechMark program is designed to improve IT benchmarking, competitive analysis, and planning processes. The five level InfoTechMarking process provides IT executives with tactical and strategic measures of IT performance.
February, 2001
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