Areas of Interest Archives

Grid View
List View

SUBSCRIPTION
PLANS

Retail Digital Services: Elevating Customer Experience Using Emerging Technologies
Retail enterprises worldwide leverage emerging technologies to provide a personalized and immersive customer experience. They also focus on enhancing profit margins by utilizing AI to improve operational efficiency and venturing into higher-margin businesses such as retail media networks. They are also realizing the significance of social media as a pivotal commerce channel and adopting measures to better connect with their audiences there. Increasing regulatory requirements also compel retailers to integrate sustainability into core business operations.
March, 2024
Decentralized AI in Healthcare: Preparing for ‘GOD AI’ and Its Agents
The god of healthcare is coming. And he’s bringing his agents, millions of them. At least, this was the vision of Ramesh Raskar, Associate Director, MIT Media Labs, as he laid it out at the most recent TiEcon conference here.
May, 2024
Banking Digital Services: Navigating Challenging Times with Technology Disruption
Banks are focused on improving their brand loyalty by offering enriched customer engagement through hyper-personalized services. They are working toward modernizing their legacy core banking infrastructure and adopting cloud environments to achieve greater flexibility, improved integration with newer technologies, innovate effectively, and launch new products faster. Banks are navigating increased regulations and financial scrutiny post-2023 Silicon Valley Bank crisis by leveraging advanced analytics and AI-powered risk management and regulatory data reporting solutions. They are continuously boosting their cybersecurity posture to deal with increased vulnerabilities and prioritizing ESG goals to promote green financing and financial inclusivity.
June, 2024
Utilities Digital Services: Traversing Challenging Times with Technology Disruption
The utilities sector (electric, gas, and water), bolstered by legislative investments across the US and Europe, is poised to overhaul outdated systems and match other sectors in tech adoption. However, providing cost-effective energy/water and expedited customer services remains challenging. Despite these challenges in delivering affordable services quickly, utilities are diversifying energy sources and embracing digital upgrades for better efficiency. Investments in new tech aim to balance energy needs with climate realities. Moreover, sustainability is now critical, driven by regulations and expectations, with generative AI playing a key role in meeting compliance demands.
July, 2024
The Key to Navigating the Tides of Disruptive Technologies
Navigating the intersection of sustainable growth and disruptive technology is a critical challenge for modern businesses. At Avasant’s Empowering Beyond Summit (EBS), industry leaders Cynthia McKenzie, Tembi (Sibanda) Hommes, and Anish Sethi, moderated by Chitra Rajeshwari, explored strategies to balance innovation with sustainability. They discussed aligning operations with the UN's Sustainable Development Goals, ensuring global equity in technology access, and maintaining ethical standards. As McKenzie noted, the key is to harness technology to meet business goals without compromising ethical, social, and environmental responsibilities.
July, 2024
Empowering Enterprises with Hyperconverged Digital Solutions and Integrated AI Capabilities
Enterprises face ongoing challenges from rising protectionism and geopolitical tensions, prompting them to adopt digital resilience strategies using AI, cloud, and blockchain for supply chain management. IT infrastructure readiness is being reassessed, highlighted by incidents like the CrowdStrike outage, leading to a diversified, multilayered approach to security solutions and incident response. The demand for hyperconverged digital technologies is growing, particularly in healthcare, finance, and retail, to enhance digital transformation. AI capabilities are increasingly integrated across industries, driving operational efficiency and digital transformation through tailored solutions, data analytics, and IoT.
September, 2024
Role of Application Developers is Changing Rapidly
In just five years, application developers as a percentage of IT staff have gone from making up nearly a quarter of the entire IT staff (23.1%) to only 14.2%. This significant drop is not necessarily a sign of mass layoffs of application developers. In fact, we have seen no evidence that fewer application developers are working in IT departments. However, it does signal a change in the overall makeup of IT departments and the changing role of the application developer. This research byte summarizes our full report, Application Developer Staffing Ratios.
Artificial Intelligence: Should Robots Have Rights? Part 2
The article examines advancements in AI and robotics, focusing on Tesla’s Optimus and Boston Dynamics’ Atlas. These robots now use AI to navigate, interpret emotions, and engage in lifelike conversations. As they become more human-like, ethical concerns emerge regarding robot rights, emotional dependency, workplace integration, and privacy. The article stresses the need for regulations to address these challenges and balance the integration of robots into society while protecting human autonomy.
October, 2024
Canada Digital Services: Utilizing Emerging Technologies to Power a New Era of Growth
Canada’s strong digitalization drive is accelerating generative AI (Gen AI) adoption, backed by significant federal government and Canadian enterprise investments. Efforts are intensifying to position Central Canada as a leading tech hub while expanding broadband access across the Northwest Territories and British Columbia’s remote and rural areas. With an increased emphasis on cybersecurity, addressing the digital talent divide, and advancing sustainability, the Canadian government and businesses are collaborating closely with service providers to develop innovative digital solutions and enhance the customer experience.
November, 2024
Advanced Networking: A Strategic Investment for the Future
Enterprises’ growing need for more data at faster speeds to support real-time analytics, generative AI, omnichannel communications, and other digital initiatives is driving the adoption of advanced networking technologies. While our survey shows companies achieving a strong ROI and substantial benefits, high upfront costs and complex integration can pose challenges for leaner industries. This Research Byte provides an overview of our full report, Advanced Networking Adoption Trends and Customer Experience.
December, 2024
SAP S/4HANA–Generative AI Confluence Drives Efficient Operations and Accurate Business Decisions
As enterprises seek to enhance operational efficiency and user experience, the integration of generative AI with SAP S/4HANA is gaining momentum. This is driving improvements in critical business processes such as procurement, financial management, supply chain optimization, and asset maintenance. Service providers are responding by developing tailored, industry-specific AI solutions through in-house efforts and collaboration with SAP and other technology partners. To maximize the ROI and reduce time to market, organizations are adopting phased implementation strategies, testing outcomes through proof of concepts, and leveraging service providers’ assets with preconfigured business processes.
December, 2024
Focusing on Mental Health and Data Privacy due to Changing Consumer Priorities
The content trust and safety industry is undergoing a transformative evolution fueled by technological advancements, shifting regulatory landscapes, and rising user expectations. Transparency and accountability are becoming core principles in moderation policies, with companies actively incorporating diverse perspectives to minimize bias and enhance fairness. The increasing focus on user safety has fostered stronger collaboration between platforms, regulatory bodies, and third-party organizations to combat pressing issues such as misinformation, hate speech, and child safety. In parallel, there is a growing recognition of the emotional toll on trust and safety teams, prompting companies to invest in robust mental health support programs. As platforms continue their global expansion, localized content strategies and multilingual moderation are emerging as critical priorities. These approaches address regional cultural sensitivities and ensure compliance with varying legal frameworks, underscoring the industry’s commitment to creating safer, more inclusive digital spaces.
January, 2025
Rethinking Global Payroll: The Move from Automation to Intelligence
As payroll evolves from a traditional back-office function into a strategic driver of business efficiency, the need for predictive rather than reactive payroll solutions becomes paramount. This whitepaper delves into the Neeyamo N’gage event in Bengaluru, which brought together global payroll leaders, HR executives, and industry analysts. Neeyamo showcased its approach to hyperlocal compliance, AI-driven automation, and end-to-end payroll orchestration. Key innovations presented at the event included Neeyamo NXT, an AI-driven payroll engine, and ScreenXchange, a decentralized background screening platform. The event showcased Neeyamo’s vision for autonomous payroll processing and real-time compliance.
April, 2025
Procurement Alchemy: Turning Compliance into Human Rights Gold
Human rights due diligence in procurement is not just a moral imperative but a legal necessity. Companies are increasingly held accountable for ensuring their supply chains are free from human rights abuses. This growing awareness is driven by international standards and local laws that mandate businesses to take proactive steps in identifying, preventing, and mitigating human rights risks within their supply chains. The importance of human rights due diligence cannot be overstated, as it safeguards the dignity and rights of individuals while protecting companies from reputational and legal risks.
May, 2025
Getting CRM Right Is Harder Than It Looks
CRM systems are one of the most widely adopted categories of enterprise applications. However, despite being a mature technology, businesses often struggle to realize its full potential, leading to low-value outcomes compared to other technologies. This Research Byte summarizes our full report, CRM Adoption Trends and Customer Experience.
June, 2025