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Unlocking Efficiencies for AI Implementation in Procurement Optimization
By the end 2025, over 60% of procurement decisions will be influenced by AI, yet most organizations still struggle to implement it effectively. Procurement leaders face a paradox: Artificial Intelligence promises transformation, but only when implemented with surgical precision. The hype is over—AI is now a board-level mandate actively reshaping how procurement functions, but turning promise into performance demands more than interest; it requires executive clarity. In our last article, we explored how AI creates value. This time, we’re focused on how to unlock it. From fragmented data and compliance constraints to change resistance and misaligned processes, the road to AI success is lined with pitfalls. What separates the leaders is a practical, people-first approach—one that aligns technology with business goals, ensures stakeholder trust, and delivers measurable impact.
October, 2025
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AI-Enabled CRM: Redefining ESG and Strategic Sourcing Resilience in Procurement
As procurement leaders face rising Environmental, Social, and Governance (ESG) mandates and supply chain volatility, over 60% of enterprises now prioritize AI in sourcing strategies. CRM platforms like HubSpot’s Breeze ecosystem are evolving into strategic sourcing engines, delivering real-time intelligence, automated compliance workflows, and embedded ESG oversight. These capabilities illustrate how AI-enabled CRMs are being applied to procurement, equipping teams with enhanced supplier visibility and data-driven decision-making. While HubSpot’s Breeze ecosystem exemplifies this evolution, other CRM platforms including Salesforce, Microsoft Dynamics 365, and Zoho CRM, are also expanding into procurement intelligence, offering similar AI-driven capabilities that support supplier visibility and strategic decision-making.
November, 2025
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Business Process Services – Provider Trends Q3 2025
In this quarterly report for CQ3 2025, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
December, 2025
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Internet of Things Services 2023 Market Insights™
The Internet of Things Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any IoT projects. The report also highlights key IoT challenges that enterprises face today.
May, 2023
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Life and Annuities Insurance Digital Services 2023–2024 Market Insights™
This report identifies key demand-side trends in the life and annuities (L&A) insurance space that can help enterprises fine-tune their digital strategies. It also provides an overview of enterprise challenges in this space based on Avasant’s assessment.
July, 2023
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Digital CX Services 2023 RadarView™
The Digital CX Services 2023 RadarView™ assists organizations in identifying strategic partners for CX transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.
August, 2023
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Digital Talent Capability 2023–2024 Market Insights™
The Digital Talent Capability 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can aid in building a digital talent strategy and help them chart out an action plan for filling the digital talent gap. The report also highlights Avasant’s viewpoint on key technology and talent-related trends that are expected to have a long-term impact on any digital transformation project.
November, 2023
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Talent Acquisition Business Process Transformation 2023–2024 Market Insights™
The Talent Acquisition Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any recruitment transformation project. The report also highlights key challenges that enterprises face today while outsourcing their talent acquisition process.
December, 2023
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Generative AI: The Vigilant Watchtower for Data Centers
Managing data centers strategically is essential to effectively navigate market hurdles in today’s dynamic economy. For an organization, taking advantage of possibilities in spite of economic obstacles is just as important as maintaining security and smooth operation. Nowadays, businesses are dealing with resource constraints, adapting to new regulations and technology, conserving energy, and scaling up or down as necessary. To overcome these hurdles, leading service providers harness generative AI to help organizations manage data centers effectively, especially in monitoring and support services. It greatly benefits customers by automating operations, improving security, and quickly resolving issues, all while supporting data-driven decision-making.
February, 2024
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Healthcare Payor Digital Services 2024 Market Insights™
The Healthcare Payor Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the healthcare payor industry. The report also highlights key challenges that enterprises face today.
March, 2024
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Banking Process Transformation 2024 Market Insights™
The Banking Process Transformation 2024 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any banking process transformation engagement. The report also highlights key challenges that banking entities face today.
May, 2024
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State and Local Government Digital Services 2024 RadarView™
The State and Local Government Digital Services 2024 RadarView™ can help state and local governments craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 67-page report also highlights top market trends in the state and local government space and Avasant’s viewpoint.
July, 2024
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Insurance Business Process Transformation 2024 RadarView™
The Insurance Business Process Transformation 2024 RadarView™ provides information to assist enterprises in building an insurance service strategy and charting an action plan for insurance business process service transformation. It identifies key global insurance service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 68-page report highlights key industry trends in the insurance business process transformation space and Avasant’s viewpoint.
September, 2024
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Generative AI Services 2024 RadarView™
The Generative AI Services 2024 RadarView assists organizations in identifying strategic partners for Gen AI services by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Gen AI service providers across the dimensions of practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right service partners. The 52-page report highlights top supply-side trends in the Gen AI space and Avasant’s viewpoint on them.
October, 2024
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Governance, Risk, and Compliance Services 2024 RadarView™
The Governance, Risk, and Compliance Services 2024 RadarView™ assists organizations in identifying strategic partners by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right partner. The 53-page report highlights top supply-side trends in the governance, risk, and compliance services space and Avasant’s viewpoint on them.
November, 2024
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