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IT and Apps Managed Services Provider Trends: Quarterly Report for CQ3 2025
In this quarterly report (calendar quarter 3, 2025), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
December, 2025
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Financial Services Digital Services 2023–2024 Market Insights™
The Financial Services Digital Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any digital projects in the financial services space. The report also highlights key challenges that enterprises face today.
May, 2023
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Integration Platform as a Service 2022 RadarView™ Scan
Avasant’s Integration Platform as a Service RadarView Scan helps enterprises in evaluating key vendors supporting enterprise adoption of integration platforms. It compares the capabilities of these vendors by conducting an in-depth analysis of the solutions developed, enterprise use cases addressed, and developments made. The 17-page report also highlights key business challenges and how iPaaS vendors mitigate these challenges with their offerings.
July, 2023
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IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2023
In this quarterly report (calendar quarter 2, 2023), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
August, 2023
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Tech-enabled Sustainability Services 2023–2024 Market Insights™
The Tech-enabled Sustainability Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any tech-enabled sustainability projects. The report also highlights key challenges that enterprises face today.
November, 2023
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Blockchain Services 2023–2024 Market Insights™
The Blockchain Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can help enterprises identify key application areas and use cases and develop a strategy around blockchain adoption. The report also highlights Avasant’s viewpoint on key technology and blockchain-related trends that are expected to have a long-term impact on any digital transformation projects.
December, 2023
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Oracle Cloud ERP Services 2023–2024 Market Insights™
The Oracle Cloud ERP Services 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any Oracle Cloud ERP implementation or maintenance project. The report also highlights key challenges that enterprises face today in this space.
February, 2024
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Retail Digital Services 2024 Market Insights™
The Retail Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the retail industry. The report also highlights key challenges that enterprises face today in this space.
March, 2024
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Cybersecurity Services 2024 Market Insights™
The Cybersecurity Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity project. The report also highlights key implementation challenges that enterprises face today.
May, 2024
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Business Process Services – Provider Trends CQ1 2024
In this quarterly report for CQ1 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
June, 2024
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Data Management and Advanced Analytics Services 2024 RadarView™
The Data Management and Advanced Analytics Services 2024 RadarView™ assists organizations in identifying strategic partners for data management and advanced analytics by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key data management and advanced analytics service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right data management and advanced analytics services partner. The 60-page report also highlights top market trends in the data management and advanced analytics space and Avasant’s viewpoint.
September, 2024
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The Rise of Agentic AI: Salesforce Leads the Charge with Agentforce
The market for enterprise-ready, generative AI-driven CRM solutions is rapidly transforming with the emergence of agentic AI. This evolution, from predictive bots to responsive copilots, has culminated in agents that not only generate responses but also take action. At Dreamforce 2024, Salesforce introduced Agentforce, an autonomous AI agent that automates every customer interaction and integrates seamlessly across platforms such as Slack, offering an upgrade over Einstein Copilot. While Salesforce currently leads the way in agentic AI, competitors are swiftly closing the gap. As Gen AI rapidly evolves, enterprises stand to gain from the innovations and advancements made by leading platform vendors.
October, 2024
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From Chips to Apps: Driving Innovation Across the AI-integrated Cloud Stacks
Major cloud platform providers are taking the lead in reshaping productivity paradigms and reinforcing AI’s critical role in addressing modern business challenges by literally owning the entire solution stack—from hardware AI chips to middleware support, including foundation models for generative AI, to enterprise applications. In this research byte, we explore the key product developments from the Microsoft Ignite 2024 event held between November 18–November 22. We also evaluate how these developments impact enterprises amid continuous innovation in a fast-paced AI-driven market.
November, 2024
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CPG Digital Services 2024 Market Insights™
o The CPG Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the consumer packaged goods industry. The report also highlights key challenges that enterprises face today.
December, 2024
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Benelux Digital Services 2025 Market Insights™
The Benelux Digital Services 2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital projects in the Benelux region. The report also highlights key challenges that enterprises in the region face today.
April, 2025
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