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Internet of Things Services 2023 RadarView™
The Internet of Things Services 2023 RadarView™ assists organizations in identifying strategic partners for IoT platforms and services implementation by featuring detailed capability and experience analyses for leading service providers. It provides a 360-degree view of key service providers for IoT services across practice maturity, partner ecosystem, and investments and innovations, thus supporting enterprises in identifying the right transformation partner. The 71-page report also highlights top supply-side trends in the IoT space and Avasant’s viewpoint.
May, 2023
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Generative AI: A Catalyst for Transforming the Manufacturing Industry
Generative AI is reshaping the future of AI and gaining momentum across various industries, including manufacturing. This whitepaper explores the use cases and enterprise applications of generative AI to utilize previously unexplored data sets and address industry challenges. It also highlights five key areas where generative AI is gaining traction within the manufacturing sector, such as accelerating product design, optimizing production processes, and so on. Finally, it discusses implementation challenges that hinder manufacturing enterprises from adopting generative AI at scale. By proactively investing in the right resources and addressing challenges, manufacturers can accelerate generative AI adoption while mitigating its potential risks.
September, 2023
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Revenue Cycle Management (RCM) Business Process Transformation 2024 Market Insights™
The Revenue Cycle Management (RCM) Business Process Transformation 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any RCM services project. The report also highlights key challenges that enterprises face today.
September, 2024
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Internet of Things Services 2023 Market Insights™
The Internet of Things Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact in the future for any IoT projects. The report also highlights key IoT challenges that enterprises face today.
May, 2023
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Leveraging Generative AI to Enhance Developer Productivity
This research byte sheds light on how service providers and enterprises can leverage generative AI to enhance developer productivity. By harnessing the power of generative AI, developers can accelerate software development, convert between coding languages, improve code quality and documentation, build innovative solutions, and streamline workflows, thus enhancing their productivity.
October, 2023
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The Future of Customer Experience: Automation, Analytics, and Agent Enablement
The customer experience landscape is rapidly changing, and businesses must keep pace to exceed customer expectations. With customers becoming more demanding and switching providers when service deteriorates, call centers are evolving into contact centers and ultimately into customer experience (CX) centers, central to driving customer experience (CX). This report—coauthored by Avasant and HCL Technologies—explores how CX centers have evolved into the next frontier of customer experience, and it defines strategies to ensure a positive and seamless customer experience. We conclude with ways in which organizations can reimagine their relationships with CX outsourcing service providers to create the right incentives for themselves and their partners.
July, 2023
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Data and Cloud: The Silent Soldiers of the Gen AI Revolution
Generative AI is the talk of the town and there is a lot of hyperbole about its capabilities and use cases. However, the true value will be derived by organizations that are able to build the right data and cloud environments that can enable Gen AI applications. In this research byte, we explore the actual maturity of generative AI and what its foundational elements are. We also discuss how service providers need to focus on building services and offerings for helping their customers build the data and cloud environments required to derive Gen AI value. We highlight the efforts of one such service provider, Infosys, based on its recent annual conference, Americas Confluence 2023, held in September.
October, 2023