Avasant Research Archives

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Disaster Recovery Outsourcing Trends and Customer Experience 2019
Because information technology plays a significant role in the support and function of nearly all business operations, it is essential that IT organizations be able to quickly restore services after a disaster or any disruption. This report analyzes the percentage of organizations outsourcing disaster recovery capabilities (frequency), the scope of work outsourced (level), and the change in the amount of work being outsourced (trend).
October, 2019
How to Supercharge your Enterprise: Hybrid, Multi-Cloud and Beyond
Avasant’s digital forum, “How to Supercharge Your Enterprise: Hybrid, Multi-Cloud and Beyond” addressed the key themes we are currently witnessing as enterprise applications shift to cloud native, and hybrid, multi-cloud deployment models become the norm.
June, 2020
Reality Check: How to Reshape your IT Organization-A CIO Perspective
The coronavirus pandemic has had a tremendous impact around the world, affecting every aspect of business. What do IT organizations need to do as we emerge from the pandemic? That is one of the key themes of our recent digital forum, “Reality Check: How to Reshape Your IT Organization – A CIO Perspective.”
June, 2020
How Digital Transformation Will Drive IT Organizations in the Post-Pandemic World
What do IT organizations need to do as we emerge from the COVID-19 pandemic? The bottom line is that if you are operating consistent with an integrated digital operating model, the post-COVID world should not be much different from the pre-COVID world—except any further digital transformation should be accelerated.
June, 2020
Digital Masters 2020 – COVID-19 Redefining Frontier of Digital Transformation
As IT leaders are aware, cloud systems are essential for digital transformation. That growing awareness is reflected in the surge of public cloud adoption, which grew by about 35% in 2019. But, the advent of the coronavirus pandemic in 2020 has accelerated enterprise adoption of cloud and hybrid cloud infrastructure. Many companies are now honing their roadmaps for cloud-led digital transformation and have shown clear intent to accelerate investments. As a result, we expect the growth rate of public cloud services to reach 40%-50% in 2020.. Additionally, we expect adoption of industry-specific, cloud-based Software-as-a-Service (SaaS) solutions to grow three-fold this year.
June, 2020
Digital Masters 2020 RadarView™
The Digital Masters 2020 RadarView™ report addresses the need of enterprises to understand the larger tech-enabled transformation imperative, and to identify implementation services providers that are best-suited for complex transformation initiatives and provide a granular understanding of each of them. The 84-page report also highlights how the COVID-19 outbreak has driven enterprises to reprioritize their digital investments and redefined client/vendor relationships and provides a perspective on future market dynamics over the next 12 to 18 months.
June, 2020
Database Administration Outsourcing Trends and Customer Experience 2020
Database administration outsourcing often leads to satisfied customers who save money. But compared with other outsourcing categories in our annual study, the use of database administration service providers is not a widely practiced strategy. To help IT executives understand their options, this study examines adoption trends in database administration outsourcing.
May, 2020
DBA Outsourcing All Over the Place
Database administration outsourcing often leads to satisfied customers who save money. But despite that track record, the use of DBA service providers is not widely practiced. Even in the face of outsourcing success, many companies are choosing to keep their database administration in-house. Perhaps this is because, as companies becoming increasingly data-driven, databases become the crown jewels for the organization. This Research Byte provides a look at the outsourcing frequency in context of our full report, Database Administration Outsourcing Trends and Customer Experience.
May, 2020
SAP S/4HANA – Laying a foundation for digital transformation
Tens of thousands of SAP customers face a decision in the next six years. As the end-of-support deadline for SAP ECC approaches in 2027, implementation labor costs for SAP’s next-generation S/4HANA ERP system are expected to skyrocket due to a lack of skilled resources. As a result, about 30% of service providers’ investments over the next 12 months are aimed at certifying their employees for S/4HANA. They’ll do this by leveraging SAP learning platforms, developing in-house learning programs, and establishing S/4HANA training programs in partnership with universities for their students.
June, 2020
SAP S/4HANA Services 2020 RadarView™
This report is designed to help enterprises define their approach for S/4HANA and to identify the right implementation partner to support them in this journey. It assesses implementation services providers on the basis of their ability to offer implementation services with limited disruption.
June, 2020
Rise of the Robots: Intelligent Automation Changes the Service Provider Landscape
The adoption of intelligent automation (IA) technology is increasing across geographies and industries. Many companies have derived business value from robotic process automation (RPA) and are now embarking on automating business-critical processes by leveraging artificial intelligence and machine learning. As a result, the service provider landscape is evolving, as the technologies mature. This and other trends are covered in Avasant’s Intelligent Automation Services 2019-2020 RadarView™ report.
May, 2020
The Role of Cloud Management Platforms in Optimizing Hybrid Cloud Spending
As hybrid cloud environments become more mature, enterprises are now shifting their focus from cloud migration to spending optimization. In other words, not just getting to the cloud, but managing a hybrid cloud environment in a cost-effective manner. This need to optimize spending is pushing companies to leverage a host of third-party cloud management platforms (CMPs). These providers help clients devise spending-optimization strategies, implement cloud brokerage services, and automate governance and real-time compliance. These trends and more are covered in Avasant’s Hybrid Enterprise Cloud Services 2019-2020™ RadarView report.
May, 2020
Patient Needs Driving Increased Adoption of Digital Technologies in Healthcare
The healthcare industry is becoming more patient-centric. The shift to value-based care and consumerism is gaining momentum with the growth of personalized services and digitally enabled, low-cost care delivery models that improve the patient experience. Healthcare providers must expedite their adoption of digital technologies to align with these emerging industry trends. Digital service providers can aid in this task. This Research Byte provides a look at Avasant’s Healthcare Digital Services 2019-2020 RadarView™ report.
May, 2020
Data Center Operations Outsourcing Trends and Customer Experience 2020
Data center outsourcing provides good economic and service success, but the frequency by which IT organizations choose to outsource this function has been volatile. In this study, we provide IT executives with insight into how broadly their peers are undertaking outsourcing as a data center strategy. We also examine the success rates that organizations are having with reducing cost and improving service through outsourcing the critical data center function.
April, 2020
Business Continuity Fears Favor Growth in Data Center
IT organizations continue to shed infrastructure in order to “get out of the data center business.” However, the amount of the data center workload that companies are outsourcing has been volatile, with rather large swings over the past few years. Nevertheless, those swings should lessen over the next couple of years with the growth of cloud infrastructure as a service (IaaS). In addition, the ongoing COVID-19 pandemic is accelerating the trend, as service providers can offer business continuity capabilities that typically exceed what organizations can maintain on their own. This Research Byte provides a look at the overall profile of customer experience with the use of data center outsourcing providers.
April, 2020