Reports

Showing 1697–1712 of 4763 results

Virtual and Augmented Reality Adoption Trends and Customer Experience 2022
Virtual reality (VR) and augmented reality (AR) are emerging technologies with the potential to change the nature of work as more use cases emerge for training, collaborating, and interacting with customers. These technologies are not only emerging but disruptive.
February, 2022
The Quantum Revolution in India: Betting Big on Quantum Supremacy
In the last decade, quantum technologies have transitioned from science fiction to real-world enterprise trials. Quantum computing has evolved, providing real-time analytics, faster decision-making, better forecasting, quicker prototyping, and new products creation. India aims to address issues concerning national priorities using quantum technologies. The government has planned an over USD 1B outlay to build a quantum-enabled infrastructure. The infrastructure will focus on converting theoretical aspects of quantum into commercial prospects.
February, 2022
SD-WAN a Pillar for Business and Digital Transformation
The network serves as the backbone for the success of any digital transformation strategy. Incorporating SD-WAN as part of an organization’s digital strategy will improve the agility and flexibility of the network. But despite these benefits, adoption and investment levels for SD-WAN are low. On the other hand, early adopters are experiencing high ROI and TCO success rates. This Research Byte summarizes our full report, SD-WAN Adoption Trends and Customer Experience.
February, 2022
SD-WAN Adoption Trends and Customer Experience 2022
Software-defined wide-area networking (SD-WAN) has evolved from a technology designed to reduce costs and enhance operational efficiency to being a crucial element in business sustainability. It is a fundamental pillar for business and digital transformation. This study quantifies the current adoption and investment trends for SD-WAN as well as the benefits driving companies to expand their SD-WAN implementations. We assess these trends by organization size and sector. We also look at the ROI and TCO experiences of adopters along with current investment levels. We conclude with practical advice for planning new investments in SD-WAN and associated services.
February, 2022
Wipro’s Edgile Acquisition: Another Step in the Right Direction for Wipro’s Cybersecurity Aspirations
IT service providers are looking to own the end-to-end cybersecurity adoption cycle and be part of the executive decision-making. This implies going beyond regular implementation and managed security services and offering consultancy and advisory services. Through Edgile, Wipro aims to achieve the following two goals: move up the value chain by playing an influential role in the initial stages of deals, which involve decision-making at the board or CXO leveland position itself as an end-to-end service provider by augmenting its cybersecurity consulting capabilities and covering the entire value chain.
February, 2022
Healthcare Payor Digital Services 2022–2023 RadarView™
The Healthcare Payor Digital Services 2022–2023 RadarView™ can help payors craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid in identifying the right partners and service providers to accelerate digital adoption. The 96-page report also identifies key service providers and system integrators that can help enterprises in their digital transformation.
January, 2022
Preventive Care Investments Help Healthcare Payors Reduce Costs and Improve Quality of Care
With the rise in healthcare spending, payors are evaluating different methodologies to contain costs and improve care delivery. Major strategic goals for payors include incorporating Social Determinants of Health (SDOH) in policy calculation, shifting to a value-based care model with price transparency, and adhering to interoperability laws. However, the most critical goal is to invest in preventive care and facilitate the shift from reactive to proactive care. Payors can achieve up to 42% ROI over three years by implementing preventive care measures such as promoting lifestyle modifications, building digital health platforms, and launching apps. These emerging trends are covered in Avasant’s Healthcare Payor Digital Services 2022–2023 RadarView™.
January, 2022
Leading with a Unified and Integrated Approach to the Cloud – The New Way to Stay Ahead in the Cloud Services Market
The change in customer behavior brought on by the pandemic became the perfect platform for service providers to offer integrated cloud solutions by bringing together their consulting and advisory services, domain expertise, and deep engineering capabilities. Over the past 12 to 18 months, several leading service providers stepped up to enable enterprises to redesign their infrastructure from the core. This report discusses how Wipro followed this trend by introducing Wipro FullStride Services for its customers. As part of its cloud strategy, in July 2021, Wipro introduced Wipro FullStride Cloud Services to strengthen its position as a full-stack service provider that looks at personas, processes, data, apps, and infrastructure. The company has been advancing its cloud initiatives and plans to invest USD 1 billion over the next three years in technology, acquisitions, people, and partnerships.
January, 2022
Slow and Steady Decline in Desktop Support Staffing
Although desktop and laptop computers are not the hot commodity they were 30 years, they still require a great deal of support. The good news, however, is that when viewed as a percentage of the total IT staff, desktop support personnel are becoming steadily more productive. This Research Byte explores some reasons for this trend.
January, 2022
Strategic F&A Outsourcing Evolving into Higher-Level Processes
The finance and accounting (F&A) industry is evolving amid the ongoing pandemic as outsourcing of processes requiring professional judgment outpaces outsourcing of routine transactional processes. Enterprise preference for multitower F&A outsourcing deals is increasing, and they are looking for providers who can leverage platform strategy and business process outsourcing capabilities together to effectively transition from legacy systems to their modern counterparts, powered by emerging technologies. These trends are covered in Avasant’s F&A Business Process Transformation 2021–2022 RadarView™.
January, 2022
F&A Business Process Transformation 2021–2022 RadarView™
The F&A Business Process Transformation 2021–2022 RadarView™ aims to help enterprises identify the correct finance digital transformation partner by detailing service capability and offering a portfolio of leading providers in the F&A space. It provides an all-encompassing view of key F&A service providers under three broad parameters of practice maturity, domain ecosystem, and investments and innovation. The 72-page report also highlights key industry trends in the F&A outsourcing space and Avasant’s viewpoint on them.
January, 2022
Digital Commerce Services 2021–2022 RadarView™
The Digital Commerce Services 2021–2022 RadarView™ provides information to assist enterprises in building an integrated digital commerce strategy and charting out an action plan for digital commerce transformation. It identifies key global service providers and system integrators that can help expedite a customer’s commerce transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying the right strategic partners. The 67-page report also highlights key industry trends in the digital commerce space and Avasant’s viewpoint on them.
January, 2022
Digital Commerce: Paving the Way for the Next Phase of Growth
Rapidly changing consumer behavior and supply chain disruptions have forced companies to pivot to new business and delivery models and to deploy new modes of customer engagement. Direct-to-consumer (D2C) commerce, omnichannel commerce, and adoption of digital channels for sales and payments have grown rapidly during and after pandemic shutdowns. This led to a growing demand for digital commerce services across industry verticals with service providers expanding their revenues by nearly 30% between 2020 and 2021. These emerging trends are covered in Avasant’s Digital Commerce Services 2021–2022 RadarView™.
Desktop Support Staffing Ratios 2022
When viewed as a percentage of the total IT staff, the percentage of desktop support personnel remains essentially unchanged. In this study, we use four metrics for benchmarking: desktop support staff as a percentage of the IT staff, PCs per desktop support staff member, applications per desktop support staff member, and users per support staff member. We also assess these ratios by organization size and sector. In addition, we provide benchmarks for the end-user support group, comprised of desktop support, help desk support, and IT training/documentation staff. We conclude with strategies for improving the efficiency of desktop support staff.
January, 2022
Intelligent Automation Cuts Through Complex Workflows
Intelligent automation (IA) is becoming a central component of larger transformation engagements. However, some automation projects suffer due to siloed, single-point solutions and a lack of agility. To solve this problem, enterprises are seeking new ways to leverage predictive and semantic automation, and new enterprise platforms are integrating automation to streamline business functions. IA service providers are also simplifying enterprise automation engagements through the implementation of digital personas and low-code/no-code (LCNC). As a result, IA is becoming more intuitive and showing a stronger return on investment. These trends, and others, are covered in our Intelligent Automation Services 2021–2022 RadarView™.
January, 2022
IT Manager Staffing Levels Show Volatility
The ratio of IT managers to total IT staff has been a volatile metric over recent years. In keeping with that trend, this staffing ratio took a jump this compared to last year. Although economic conditions can explain some of the volatility, there are other factors at work. This Research Byte examines possible causes.
January, 2022