Reports

Showing 2017–2032 of 4761 results

Desktop Support Staffing Ratios 2020
When viewed as a percentage of the total IT staff, the percentage of desktop support personnel has now reached a three-year low. We expect this metric to stay flat or decline further in the near future for several reasons. In this study, we use four metrics for benchmarking: desktop support staff as a percentage of the IT staff, PCs per desktop support staff member, applications per desktop support staff member, and users per support staff member.
February, 2020
Desktop Support Staffing Declines to Three-Year Low
Today’s desktop and laptop computers are not the hot commodity they were 30 years ago, but they still require a great deal of support. However, when viewed as a percentage of the total IT staff, the percentage of desktop support personnel has now reached a three-year low. This Research Byte explores some reasons behind the decline.
February, 2020
Network Support Staffing Plateaus, Despite Increasing Pressure
The importance of computer networks cannot be overstated in this digital age. However, the level of network support staffing has plateaued in recent years and shows no signs of increasing. In other words, the increasing need for more bandwidth, better security, analytics, and reliability has not driven up the ratio of network support staff to total IT staff in the typical organization. This Research Byte summarizes the five-year trend in network support staffing ratios.
May, 2020
Global Equations: The Next Era Of Global Growth: Rise Of Digital Services
As technology driven services become integral to global business, economies have to pivot towards developing the right digital ecosystem of human resources, infrastructure, business environment to improve its ‘digital’ competitiveness.
December, 2020
Human Capital Management Suites 2020 RadarView™
The Human Capital Management Suite 2020 RadarView™ report addresses the need of enterprises to identify the right solution to enhance their HR function. It also brings out detailed capability and experience analyses of leading vendors to assist enterprises in identifying strategic partners for their HR transformation journeys. The 48-page report also highlights the key adoption and product evolution trends in the HCM suites space and Avasant’s viewpoint on them.
October, 2020
Enterprise Security Orchestration Platforms – Gravitating Towards AI-Enabled Tools and Contextual Indicators
The traditional enterprise security platform is evolving.They now incorporate more capabilities into a single enterprise SOAR (security orchestration, automation, and response) platform. The SOAR value proposition has become more evident during the COVID-19 pandemic, because organizations require multi-functional capabilities to secure themselves against new threats.These tools help solve security challenges resulting from a distributed workforce, more BYOD devices, and cloud solutions. This Research Byte summarizes our full RadarView report on the subject.
October, 2020
IT Security Staffing Ratios 2020
IT security staffing has finally increased to match increases in IT spending. In this report, we present the five-year trend in IT security staffing and provide benchmarks for understanding IT security staff head count: as a percentage of the IT staff and as a percentage of the Network and Communications Group. We also analyze IT security staffing in terms of the number of applications, users, and network devices.
November, 2020
F&A Business Process Transformation 2020-2021 RadarView™
The F&A Business Process Transformation 2020-2021 RadarView™ report aims to assist enterprises in identifying strategic partners for the digital transformation of their finance operations by bringing out detailed capability and experience analyses of leading service providers. It provides a 360-degree view of key F&A service providers across practice maturity, domain ecosystem, and investment and innovation, thus assisting enterprises in evaluating key players in the F&A outsourcing space. The 66-page report also highlights key industry trends in the F&A outsourcing space and Avasant’s viewpoint on them.
December, 2020
IT Salary Report 2021
Our IT Salary Report 2021 provides total compensation for 80 IT job functions for more than 400 U.S. metro areas and 20 industry sectors. The executive summary also provides our forecast for pay raises and hiring in 2021 and includes job descriptions for each job function. The salary tables are provided as a downloadable Microsoft Excel workbook, with total salaries reported at the 10th, 25th, 50th (median), 75th, and 90th percentiles. (36 pp., 7 figs., plus salary tables)
December, 2020
Server Support Staffing Ratio Stops Freefall
The demand for server support administrators has ticked up this year, ending what had been a steady downward trend since 2013. While it is likely that in the long run the trend toward reducing server support will continue, we would expect slower decreases in the future. This Research Byte examines the reasons for the trend and provides a summary of our full report on server support staffing ratios.
September, 2020
Manufacturers Accelerating Digital Adoption
Historically, manufacturing has been highly dependent on the human workforce and a little conservative in adopting advanced digital technologies such as robots, immersive reality, and IIoT to replace the human intervention. However, this changed drastically when manufacturing companies reported losses due to workforce shortages during pandemic, as they started relying on AR/ VR based solutions for remote assistance and training, bots for technical assistance on shop floor, IoT for reducing onboarding time and simplifying reskilling, and AI-based visual inspection to detect defects. The investments on real-time monitoring and AR/VR-based remote assistance could help manufacturers realize 11% productivity gains through reduction of human intervention. These trends are covered in Avasant’s new Manufacturing Digital Services 2020-2021 RadarView™ report.
December, 2020
Blockchain Starting to Show Business Value
Over the past 12 months, blockchain has moved beyond the hype as companies have realized business value from select use cases. Even though overall blockchain adoption has slowed down, the number of production-grade implementations has doubled, showing that blockchain is gaining a new level of maturity. These trends are covered in Avasant’s Blockchain Services 2020-2021 RadarView™ report.
December, 2020
Organizational Change Management Adoption and Best Practices 2019
New system projects often fail, not because of problems with the technology but because the new systems are not fully embraced by the workforce. Fortunately, there are formal methodologies that business and IT leaders can apply to establish and carry out an organizational change management program. In this report, we look at adoption trends and maturity of organizational change management by organization size and sector.
March, 2019
Hybrid Enterprise Cloud Services 2020-2021 RadarView™
The Hybrid Enterprise Services 2020-2021 RadarView™ report provides information to assist enterprises in charting out their action plan for developing hybrid cloud environment. It identifies key global service providers and system integrators that can expedite their transformation journey. It also brings out detailed capability and experience analyses of leading providers to assist enterprises in identifying strategic partners for their digital transformation journeys. The 85-page report also highlights key industry trends in the hybrid cloud space and Avasant’s viewpoint on them.
December, 2020
How Are We Doing? Surveying Users and Reporting IT Performance Metrics
Two distinct but related IT management best practices-user-satisfaction surveys and IT performance metrics-are either growing slightly or remaining at a consistent level. But in both cases, many companies could use some help in practicing these two disciplines formally and consistently. This Research Byte provides a summary of our full report on user-satisfaction surveys and IT performance metrics adoption and best practices.
July, 2019
Manufacturing Digital Services 2020-2021 RadarView™
The Manufacturing Digital Services 2020-2021 RadarView™ report provides information to assist enterprises in charting out their action plan for digital transformation. It identifies key global service providers and system integrators that can expedite their transformation journey. It also brings out detailed capability and experience analyses of leading vendors to assist manufacturers in identifying strategic partners for their digital transformation journeys. The 97-page report also highlights key industry trends in the manufacturing space and Avasant’s viewpoint on them.
December, 2020