Reports

Showing 1537–1552 of 4763 results

European IT Spending and Staffing Benchmarks 2022/2023: Chapter 1: Executive Summary
This chapter provides an overview of the key findings from the European study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.
September, 2022
European IT Spending and Staffing Benchmarks 2022/2023: Chapter 3C: Large Organization Benchmarks
In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets €25 million or greater.
September, 2022
Insider Risk Assessment: Which of Your Employees May Be the Bad Apple?
Most IT organizations have insider security risk assessments to some extent, but, too often, they are not formally established, comprehensive in their scope, or followed consistently. Because of this, insider threats remain prevalent and continue to increase annually. This Research Byte summarizes our full report on Insider Security Risk Assessment Best Practices.
September, 2022
Insider Security Risk Assessment Best Practices 2022
Most organizations are aware of the IT security threats posed by outsiders. Countermeasures such as firewalls, antivirus software, and intrusion detection systems are all aimed at these threats. Yet these measures do little to counter insider threats within the organization.
September, 2022
Network and Digital Services were Never More Vital
As organizations emerge from the pandemic and adopt flexible hybrid operating models, the reliance on digital technologies has only increased, with mobility at its center point. The cloud, cybersecurity, and network form the foundational pillars to enable organizations to achieve digital transformation, as it requires unfettered access to data across the entire infrastructure. This Research Byte outlines what organizations must rapidly do to manage networks and infrastructure as they make the changes enacted during the pandemic permanent. It builds on findings from the Orange Business Services Analyst Event, held on July 6–7, 2022, and Avasant Research.
September, 2022
Beyond Sales Force Automation: CRM Suites Deliver Strategic Enterprise Value
Customer relationship management (CRM) systems today are no longer just about sales force automation. Leading CRM suite providers make customer service operations more efficient and improve the effectiveness of marketing campaigns. They also provide a deeper understanding of customer needs by leveraging data across multiple touchpoints and use those insights to personalize marketing communication. This improves customer engagement, increases website traffic, and enhances sales performance. This Research Byte is a brief summary of our full Customer Relationship Management Suites 2022 RadarView™..
August, 2022
Customer Relationship Management Suites 2022 RadarView™
The Customer Relationship Management Suites 2022 RadarViewTM addresses the need for enterprises to optimize their sales processes with a unified CRM platform and identify the right CRM suite vendor. The 49-page report also provides our point of view on how CRM suites vendors are serving the changing needs of organizations through a wide portfolio of products and services, thus delivering a general ranking based on key dimensions of product maturity, enterprise adaptability, and innovation road map.
August, 2022
Applying ESG to the IT Organization
Increasing concerns about the effects of climate change and socio-economic disparities have made environmental, social, and governance (ESG) compliance a front-burner issue for organizations around the globe. But ESG is not just a program for the organization as a whole. It also has implications for each area of the business. And one of the most important areas is the information technology (IT) function.
August, 2022
Integrating ESG with IT Strategy
Increasing concerns about the effects of climate change and socio-economic disparities have made environmental, social, and governance (ESG) compliance a front-burner issue for organizations around the globe. This white paper explains why a multifaceted approach to integrating ESG initiatives within an IT strategy will facilitate balanced growth, mitigate risk, and help achieve sustainability goals.
August, 2022
Outsourcing of Application Management Increasing Despite Growth of SaaS
As the application portfolio grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new systems. In response, a growing number of organizations see outsourcing application management as an attractive option. This Research Byte explores the trend, based on our full report, Application Management Outsourcing Trends and Customer Experience.
Application Management Outsourcing Trends and Customer Experience 2022
As the application portfolio grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new systems. In response, a growing number of organizations see outsourcing application management as an attractive option. Still, we are a long way from eliminating application management entirely from the IT organization.
August, 2022
Capital Budgets Make Up Smallest Percentage of IT Spending Ever
In contrast to the strong growth in nearly all IT spending metrics this year, IT capital budgets continue to fall as a percentage of total IT spending. Once a major indicator of the health of IT spending, capital spending has declined consistently as a percentage of total IT spending in the last 10 years as software as a service and the cloud have changed the way IT organizations do business. Across nearly all sectors, capital budgets are becoming less relevant. This research byte is a brief description of some of the findings in our IT Spending and Staffing Benchmarks 2022/2023 study.
August, 2022
Cross-Border Commerce, Digital Currencies, and the Future of Money
Traditional payment systems are proving to be too slow to accommodate increasing levels of e-commerce and cross-border transactions. And demands for faster payment processing will only increase as commerce enters the omniverse. This Research Byte outlines the factors driving the need for speed in financial transactions. We examine the benefits and drawbacks of one kind of digital currency—cryptocurrencies—and what the future of money could look like. We conclude with recommendations for enterprises to understand and prepare for the future of money.
August, 2022
Sustainability and Digital Workplace Take Precedence for Enterprises
As organizations emerge from the pandemic, an increase in employee attrition and economic uncertainty is hindering their growth. In addition, the Russia–Ukraine war has disrupted global supply chains and increased the likelihood of cyber threats. Progressive organizations are tackling these challenges, in part, through the adoption of digital technologies. They are also working to incorporate sustainability into their operations to improve profit margins, enhance their brands, future-proof their investments, and manage adversity.
August, 2022
Digital Masters 2022 RadarView™
The Digital Masters 2022 RadarView™ addresses the need for enterprises to understand the current landscape for adopting digital technologies. The report helps them identify implementation services providers best suited for executing transformation initiatives by supplying granular insights for each provider.The 88-page report also provides our point of view on how enterprises have changed the way they look at technology, outsourcing, and reprioritizing their digital investments.
August, 2022
Digital Enterprise Maturity 3.0: Boosting Business Resilience through Technology
The pandemic disrupted the technology adoption curve, as most enterprises had to skip the trial or pilot phase to get ahead. As companies graduate in their digital journey, their focus shifts from tangible benefits, such as revenue growth and employee productivity, to intangible aspects, for example, sustainable business practices and employee wellness. The Digital Enterprise Maturity 3.0: Boosting Business Resilience through Technology report allows businesses to benchmark their digital strategy and ongoing initiatives against their peers using NASSCOM and Avasant’s digital maturity framework, which identifies performance gaps and prospects that lie ahead.
July, 2022