Latest Reports

  • ISS 2025 Chapter 14 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 14: Transportation and Logistics

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 14: Transportation and Logistics

    Chapter 14 provides benchmarks for the transportation and logistics sector. The 39 respondents in this sample range in size from a minimum of $50 million to over $80 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods, transportation companies, and regional transportation authorities that move people. 

    August, 2025

  • ISS 2025 Chapter 23 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 23: Life Sciences Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 23: Life Sciences Subsector Benchmarks

    Chapter 23 provides benchmarks for life sciences companies. This category includes pharmaceutical makers, biotechnology product companies, and medical device manufacturers. The 25 respondents in this sample range in size from a minimum of about $50 million to over $60 billion in revenue.

    August, 2025

  • ISS 2025 Chapter 13 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 13: Professional/Technical Services

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 13: Professional/Technical Services

    Chapter 13 provides benchmarks for professional and technical services organizations. The 52 respondents in the sample range in size from a minimum of about $50 million to about $40 billion in annual revenue. The sector includes firms that provide professional and technical services, including engineering, legal, accounting, financial advice, consulting, marketing, research, and other services. 

    August, 2025

  • ISS 2025 Chapter 12 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 12: Healthcare Services

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 12: Healthcare Services

    Chapter 12 provides benchmarks for healthcare services companies. The 46 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to over $75 billion in annual revenue. 

    August, 2025

  • ISS 2025 Chapter 11 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 11: Telecommunications

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 11: Telecommunications

    Chapter 11 focuses on benchmarks for the telecommunications sector, encompassing various organization sizes. The respondents in this sector typically include wireline and wireless carriers, internet service providers (ISPs), cable operators, and other communications service providers. The 27 companies in our sample range in annual revenue from approximately $50 million to well over $100 billion. 

    August, 2025

  • ISS 2025 Chapter 10 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 10: Energy and Utilities

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 10: Energy and Utilities

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 39 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utility companies. The companies in our sample range in size from a minimum of about $50 million to more than $300 billion in annual revenue. 

    August, 2025

  • ISS 2025 Chapter 22 2 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 22: High-Tech Manufacturing Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 22: High-Tech Manufacturing Subsector Benchmarks

    Chapter 22 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, and other high-tech manufacturers. The 24 respondents in this sample range in size from a minimum of about $100 million to over $60 billion in revenue.

    August, 2025

  • ISS 2025 Chapter 9 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 9: Wholesale Distribution

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 9: Wholesale Distribution

    Chapter 9 provides benchmarks for wholesale distributors. This category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 53 respondents in the sample range in size from a minimum of about $50 million to over $200 billion in revenue. 

    August, 2025

  • ISS 2025 Chapter 8 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 8: Retail

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 8: Retail

    Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. It includes department stores, fashion stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 55 respondents in the sample range in size from $200 million to over $200 billion in annual revenue. 

    August, 2025

  • ISS 2025 Chapter 7 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 7: Insurance

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 7: Insurance

    Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance. The 44 respondents in this sector range in size from a minimum of $200 million to over $70 billion in annual revenue. 

    August, 2025

  • ISS 2025 Chapter 6 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 6: Banking and Finance

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 6: Banking and Finance

    Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 37 respondents in this sector range in size from a minimum of about $50 million to over $150 billion in annual sales. 

    August, 2025

  • ISS 2025 Chapter 5 scaled - IT Spending and Staffing Benchmarks 2025/2026: Chapter 5: Discrete Manufacturing

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 5: Discrete Manufacturing

    Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. This category includes manufacturers of consumer products, athletic equipment, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 79 respondents in this sample range in size from a minimum of about $50 million to around $85 billion in annual revenue.  

    August, 2025