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DevOps Best Practices 2024
Development operations (DevOps) is an organizational model that promotes collaboration between software developers and IT operations. The model allows for frequent deployment of systemic changes and includes a use for automation. DevOps is a natural extension of agile development into the deployment and operational phases of the systems life cycle. Just as agile development builds software in small, iterative build cycles, DevOps applies enhancements as small incremental changes committed daily, hourly, or even moment-by-moment into the production system.
February, 2024
Oracle’s Bold Move: Freely Embedding Gen AI in Business Apps
NEWPORT BEACH, Calif. — Generative AI (Gen AI) is rapidly transforming industries, and Oracle, a major player in the enterprise technology market, is making a bold move. It is offering its base Gen AI capabilities across its suite of business applications, including Fusion Cloud Applications Suite and NetSuite, at no additional cost.
April, 2024
IT Spending Trends in Retail 2024
Retail CIOs are feeling the pressure. Retail is in a change-or-die mode, but most CIOs in the sector feel they are not being given the budget to make those changes. Retailers are looking to reduce costs to protect the bottom line and digitally transform to better serve their customers. This report analyzes the IT characteristics of this sector. Based on our latest benchmarking survey, it provides key metrics for this sector.
June, 2024
IT Spending and Staffing Benchmarks 2024/2025: Chapter 3C: Benchmarks by Organization Size: Large
This year, Avasant Research is celebrating the 35th anniversary of the Computer Economics IT Spending and Staffing Benchmarks study. To mark this milestone, we have accumulated the largest sample of companies in our history (over 350 companies in our single-year sample compared to 215 last year), including a significant number of the world’s largest enterprises. For the first time, we not only have small, midsize, and large chapters but also a very large chapter for companies with over $500 million in IT spending.
September, 2024
IT Spending and Staffing Benchmarks 2024/2025: Chapter 37: Professional Services
Chapter 37 provides benchmarks for professional services organizations. The 35 respondents in the sample range in size from a minimum of about $50 million to about $20 billion in annual revenue. This subsector includes firms that provide professional services, including legal, accounting, financial advice, consulting, marketing, and other services.
September, 2024
IT Spending and Staffing Benchmarks 2024/2025: Chapter 25: Aerospace and Defense
Chapter 25 provides benchmarks for aerospace and defense companies. This category includes airplane and aerospace manufacturers, makers of weapons systems, aerospace and defense research, and other defense companies. The 18 respondents in this sample range in size from a minimum of about $50 million to around $30 billion in revenue.
September, 2024
IT Spending Trends in the Media and Information Sector 2024
Amid the perpetual evolution of the digital terrain, the media and information sector finds itself undergoing a profound digital transformation. Consumer preferences for personalized, on-demand content alongside relentless technological advancements necessitate adaptation for companies to remain relevant. IT has become the linchpin of the industry’s survival strategy in this fiercely competitive landscape. As audiences increasingly gravitate toward digital channels for news, entertainment, and information consumption, media companies are compelled to reassess their operations.
September, 2024
E-commerce Adoption Trends and Customer Experience 2024
E-commerce adoption numbers are more difficult to interpret than some other technologies in our Tech Trends reports. Some sectors, such as healthcare and manufacturing, may have fewer e-commerce needs than sectors like retail. As such, adoption and investment numbers have seemed low. Even among sectors that are quicker to adopt e-commerce, there is a divide.
January, 2025
Business Analyst Staffing Ratios 2025
The role of a business analyst (BA) within IT departments has experienced a period of flux in recent years. Traditionally, this role was a core function within the IT department, but there is now a growing trend toward decentralizing BA responsibilities. This shift is reflected in the 2024 data, showing BA staff as 3.7% of total IT staff, a notable decrease from 8.0% in 2023. This drop demands careful dissection.
April, 2025
Data Management and Business Intelligence Staffing Sees Notable Increase After Years of Stability
In the past four years, organizations have maintained data management and business intelligence (DMBI) head count at about 5.4% of the IT staff. However, our latest data shows a significant increase. Traditionally, productivity gains from cloud-based business analysis and reporting tools mitigated the need for more staff. But there is a new business focus. This Research Byte summarizes our full report on data management and business intelligence staffing.
June, 2025
IT Spending and Staffing Benchmarks 2025/2026: Chapter 14: Transportation and Logistics
Chapter 14 provides benchmarks for the transportation and logistics sector. The 39 respondents in this sample range in size from a minimum of $50 million to over $80 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods, transportation companies, and regional transportation authorities that move people. 
August, 2025
Data Management and Analytics Staffing Ratios 2023
The amount of data that IT organizations need to manage is growing with no end in sight. Whether it be sensor data from IoT devices, social networking data, online advertising and e-commerce transactions, or multimedia files, the complexity of the data to be analyzed also is increasing. With the continued growth of data and its importance in the day-to-day activities of organizations, it is surprising that the data management and analytics function has decreased this year. After significant growth over previous years, this staffing ratio has declined to 5.5% in 2023 from 5.9% in 2022.
July, 2023
Business and Data Analytics Adoption Trends and Customer Experience 2023
Enterprises may be entering a new paradigm when it comes to business and data analytics. This may be characterized as the third phase of data usage inside the IT department. First came the use of retrospective data, where data was collected and used to analyze and understand previous performance. Second came predictive analytics, where past data was used to predict the future and make enterprise decisions. Most organizations are still mastering this phase.
December, 2023
Desktop Support Staffing Ratios 2024
The desktop support function has gone through significant disruption in recent years. The COVID-19 lockdowns and the sudden shift to remote work, combined with the recent return to the office has seismically shifted the location and value of the desktop. Digital workplace technologies and the need to secure employee-owned equipment has put a strain on this function. At the same time, however, automation and other influences have made desktop support more efficient. It is always hard to right-size any IT staff function, but desktop support may be harder than normal at this time.
February, 2024
IT Spending Trends in Government Agencies 2024
Government agencies serve as the cornerstone of a functioning society, providing essential services and social safety nets. However, the economic and technology landscape is constantly evolving, and the threats are growing. The demands on their IT organizations are significant. What is it about government agencies that make them unique? In this report, we analyze the ways in which government agencies differ from other sectors in terms of their IT spending characteristics. We conclude with recommendations for optimizing the IT budget within government agencies.
April, 2024