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IT Management and Administration Staffing Ratios 2025
When it comes to IT managers, it is important to find the sweet spot. Too many managers and the IT group can become top-heavy and bureaucratic; too few and IT staff members may feel unsupported and without direction.
April, 2025
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AR and VR Investment Set to Grow with Expanding Business Use Cases
Although adoption and investment in VR/AR remain relatively low, companies that have embraced these technologies are beginning to report more positive outcomes than in previous years. While widespread adoption may still be on the horizon, enterprises are actively exploring these tools, creating the potential for growing interest and broader implementation in the future. This Research Byte summarizes our full report, Virtual and Augmented Reality Adoption Trends and Customer Experience.
June, 2025
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 3B: Benchmarks by Organization Size: Midsize
In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. Small organizations benchmarks are in Chapter 3A, midsize organizations in Chapter 3B, large organizations in Chapter 3C, and very large organizations in Chapter 3D. There are 66 respondents in the small organization sample, 73 in the midsize sample, 86 in the large sample, and 84 in the very large sample.
August, 2025
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 14: Transportation and Logistics
Chapter 14 provides benchmarks for the transportation and logistics sector. The 39 respondents in this sample range in size from a minimum of $50 million to over $80 billion. The category includes organizations that operate buses, trucks, railways, airlines, barges, and ships. The sector also includes logistics companies that transport goods, transportation companies, and regional transportation authorities that move people.
August, 2025
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IT Spending and Staffing Benchmarks 2025/2026: Chapter 36: Life and Annuity Insurance Subsector Benchmarks
Chapter 36 provides benchmarks for life and annuity insurance companies. The firms in this sector include companies that sell life insurance, long-term disability insurance, annuities, and other types of insurance. The 16 respondents in this sector range in size from a minimum of about $300 million to over $50 billion in annual revenue.
August, 2025
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Typical IT Budget Increases Disguise Major Transformation in IT Departments
Many of the top line IT metrics from Avasant’s latest IT Spending and Staffing Benchmarks 2025/2026 study may look roughly the same as they have been for much of the last decade. On the surface, it is easy to say that this is another ho-hum, predictable year for IT departments. But a deeper dive shows significant transformation that’s underway. This Research Byte is a brief description of some of the findings in our IT Spending and Staffing Benchmarks 2025/2026 study.
August, 2025
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IT Outsourcing Statistics 2023
IT leaders are expecting to increase their outsourcing budgets this year, and they expect to reap outsourcing benefits of streamlined processes and reduced operational costs. The study profiles outsourcing activity for 11 IT functions. For each IT function, we measure the frequency and level of outsourcing. We also look at the current plans of IT organizations to increase or decrease the amount of work they outsource. Finally, we examine the customer experience to assess whether organizations are successfully lowering costs or improving service through outsourcing.
April, 2023
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Disaster Recovery Outsourcing Trends and Customer Experience 2023
Experiences over the past three years have revealed that many organizations were not adequately prepared for a worldwide pandemic from a business continuity perspective. But most enterprises responded by establishing remote working environments on short notice and built out the network infrastructure and security measures to support them. Now, emerging from pandemic lockdowns, most businesses are retaining these remote work capabilities, even if they are to support a hybrid work model. Businesses are now more resilient, not just in facing another pandemic but in supporting remote work in the event of other natural or man-made disasters.
June, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 17: Nonprofits and Charitable Organizations Sector Benchmarks
Chapter 17 provides benchmarks for nonprofits and charitable organizations. The sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type, such as nonprofit hospitals, where for all intents and purposes they operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 24 respondents in the sample range in size from a minimum of about $50 million to $700 million in annual revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 28: Brick-and-Mortar Retail Subsector Benchmarks
Chapter 28 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 26 respondents in this sample have annual revenue ranging from about $95 million to over $100 billion.
July, 2023
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Residual Value Forecast November 2023
Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for end-user, wholesale, and orderly liquidation values (OLV) prices.
November, 2023
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ERP Support Staffing Ratios 2024
Rightsizing the support staff for an ERP system can be difficult. This is because many factors affect the support staffing ratio. These include the type of ERP system, its age, the extent of modification, and the industry sector. Nevertheless, understanding support requirements for ERP systems is vital for IT leaders. This research byte summarizes our full report on ERP support staffing ratios.
January, 2024
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Website Accessibility Best Practices 2024
Website accessibility means building and maintaining websites that anyone can use comfortably and effectively.
February, 2024
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IT Spending Trends in the Education Sector 2024
The education sector faces many complex and interrelated socio-economic, political, and technological challenges. But the sector is crucial in shaping the future of society, requiring creative solutions to address these multifaceted problems. This report analyzes the unique IT characteristics of the education sector with its various subsectors. We conclude with the outlook for increased IT spending and staffing in the education sector in the coming years.
May, 2024
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Current Fair Market Values June 2024
The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.
June, 2024
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