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Time for a Declaration of Independence from Software Vendors?
The traditional advice given to business leaders is that it is best to standardize on a commercial software vendor for the core of the applications portfolio. Nevertheless, we are now seeing some clients push back against this advice and developing more of their own software in-house. In this post, we trace the history of the commercial software industry and why the buyers in some cases are rebelling. We conclude by offering new guidelines on when to choose custom development over packaged solutions.
July, 2019
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Small Organizations Lead Broad Growth in IT Spending in 2019
This year, small companies in the U.S. and Canada are joining their larger brethren and increasing their IT operational budgets at a higher rate than at any time in the cloud era. Unlike last year, when small organizations mostly sat on the sidelines while midsize and large companies showed healthy operational budget growth, small companies in 2019 are leading the way with operational budget increases. For the most part, IT organizations continue on a path of steady but modest growth in operational budgets, while capital budgets and hiring are essentially flat.
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 1: Executive Summary
Chapter 1 of our 2019/2020 IT Spending and Staffing Benchmarks study provides a detailed analysis of the major findings from this year's study. It also describes the contents of the subsequent chapters, and gives detailed information about the demographics of the study participants and the survey methodology. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 2: Composite Benchmarks
Chapter 2 provides composite metrics for all organizations in the survey across all sectors and organization sizes. The sample is stratified by size and sector as described in the section on survey methodology. Respondents must have at least $50 million in annual revenue or IT spending in excess of $2 million and maintain operations in the U.S. or Canada. For a complete description of all metrics, please see the full study description. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 3A: Benchmarks by Organization Size: Small Organizations
Chapter 3A provides benchmarks for small organizations, across all sectors. Small organizations are defined as organizations having IT operational budgets of of of less than $5 million. For a complete description of all metrics, please see the full study description. There are 74 respondents in the small-company sample. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 3B: Benchmarks by Organization Size: Midsize Organizations
Chapter 3B provides benchmarks for midsize organizations, across all sectors. Midsize organizations are defined as organizations having IT operational budgets of of of $5 million to less than $20 million. For a complete description of all metrics, please see the full study description. There are 79 respondents in the medium-company sample. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 3C: Benchmarks by Organization Size: Large Organizations
Chapter 3C provides benchmarks for large organizations, across all sectors. Large organizations are defined as organizations having IT operational budgets of of more than $20 million. For a complete description of all metrics, please see the full study description. There are 79 respondents in the large-company sample. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 4: Process Manufacturing Sector Benchmarks
Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 47 respondents in the sample range in size from a minimum of about $50 million to a maximum $32.7 billion in annual revenue. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 5: Discrete Manufacturing Sector Benchmarks
Chapter 5 provides benchmarks for discrete manufacturing organizations. Discrete manufacturers are defined as those where the production process adds value by fabricating or assembling individual (discrete) unit production. The category includes manufacturers of consumer products, industrial equipment, telecommunications equipment, aerospace products, furniture, auto parts, electrical parts, medical devices, and electronic devices, among other products. The 43 respondents in this sample range in size from a minimum of about $62 million to $80 billion in annual revenue. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 6: Banking and Finance Sector Benchmarks
Chapter 6 provides benchmarks for banking and financial services companies. The firms in this sector include commercial banks, investment banks, credit unions, mortgage lenders, consumer finance lenders, and other types of lenders and financial services providers. The 22 respondents in this sector range in size from a minimum of about $50 million to a maximum of $90 billion in annual sales. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 7: Insurance Sector Benchmarks
Chapter 7 provides benchmarks for insurance companies. The firms in this sector include companies that sell medical and dental insurance, life insurance, property and casualty insurance, auto insurance, disability insurance, and other types of insurance. The 19 respondents in this sector range in size from a minimum of about $50 million to $35 billion in annual revenue. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 8: Retail Sector Benchmarks
Chapter 8 provides benchmarks for retailers. This sector includes retailers of clothing, jewelry, hardware, furniture, sports equipment, groceries, pharmaceuticals, and general merchandise. They include department stores, furniture stores, pharmacies, convenience stores, sporting goods stores, and specialty retailers. We also include hospitality and consumer services in this sector. The 30 respondents in the sample range in size from $80 million to $63 billion in annual revenue. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 9: Wholesale Distribution Sector Benchmarks
Chapter 9 provides benchmarks for wholesale distributors. The category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, electronics, food and beverage, and other products. The 21 respondents in the sample range in size from a minimum of about $50 million to $4 billion in revenue. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 10: Energy and Utilities Sector Benchmarks
Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 23 respondents in this sector include public utilities; water, gas, and electric utilities; integrated energy companies; upstream exploration and production companies; natural gas companies; pipeline operators; and other energy and utilities companies. The companies in our sample range in size from a minimum of about $50 million to more than $26.8 billion in annual revenue. [Full Study Description]
July, 2019
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IT Spending and Staffing Benchmarks 2019/2020: Chapter 11: Healthcare Services Sector Benchmarks
Chapter 11 provides benchmarks for healthcare services companies. The 42 respondents in this sector include community hospital groups, multiregional hospital systems, healthcare systems, dental service organizations, university hospitals, long-term care facilities, and other healthcare organizations. These organizations range in size from a minimum of about $50 million to $16 billion in annual revenue. [Full Study Description]
July, 2019
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