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IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Commercial Real Estate Sector Benchmarks
Chapter 19 provides benchmarks for commercial real estate organizations. The 36 respondents in the sample range in size from about $50 million to over $4 billion in annual revenue. The sector includes retail, office, industrial, multifamily, and other property management companies, commercial real estate developers, real estate investment firms, and real estate brokers, consultants, and advisors.
July, 2023
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Project Management Office Best Practices 2023
To improve project success, companies often establish a formal project management office (PMO) as a center of excellence for project management disciplines. In some organizations, the PMO operates as an advisory group to project managers, who report directly to business units. In other organizations, project managers report directly to the PMO and are assigned to projects as needed. However, in recent years, the use of PMOs has grown significantly, especially for organizations that use them for all projects.
December, 2023
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Fair Market Values February 2024
The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.
February, 2024
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Business Continuity Planning Best Practices 2024
In today’s business landscape, virtually every organization relies heavily on information technology. Therefore, restoring information systems in the event of a disaster is an essential element of risk management, not just IT. At the same time, having IT systems recovered without restoring business operations is of little value. As such, a thorough business continuity plan goes beyond IT recovery, ensuring the overall survival of the business amid disruptions and re-establishing key business functions. Effective continuity planning should also address the potential loss of key individuals, disruption of customer or supplier operations, and failure of logistics providers.
March, 2024
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IT Spending Trends in Banking and Finance 2024
The banking and finance sector is in a state of rapid change. Amid macroeconomic uncertainties such as inflation and rising interest rates, banking and finance firms are seeking opportunities through digital transformation to stay competitive. What makes this sector unique? This report analyzes the IT characteristics of the banking and finance industry with its various sub-sectors. We conclude with the outlook for increased IT spending and staffing in this sector in the coming years.
May, 2024
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IT Spending Trends in Healthcare Services 2024
IT spending in the healthcare services industry is rising, driven by the need for digital transformation and advanced technologies such as AI and telehealth. These investments aim to enhance clinical outcomes and streamline administrative processes. However, they also introduce challenges such as cybersecurity risks, data privacy concerns, legacy system integration issues, and a shortage of IT skills. How are organizations ensuring the success and sustainability of their IT initiatives? This report reviews current IT spending trends, key metrics from our benchmarking survey, and the implications for the industry's future, concluding with an overview of the role of IT in improving healthcare quality.
July, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 10: Energy and Utilities
Chapter 9 provides benchmarks for wholesale distributors. This category includes wholesale distributors of building products, home furnishings, home improvement products, auto parts, industrial components, fuel supply, electronics, food and beverage, and other products. The 49 respondents in the sample range in size from a minimum of about $50 million to $25 billion in revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 40: IT Services and Consulting
Chapter 40 provides IT spending and staffing statistics for the IT services and consulting sector. This category includes systems integrators, IT solution providers, business process outsourcing firms, managed services companies, IT consultants, and other providers of IT services and solutions. There are 17 organizations in the sample, ranging in size from around $50 million to over $100 billion in annual revenue.
September, 2024
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IT Spending and Staffing Benchmarks 2024/2025: Chapter 29: Online Retailers
Chapter 29 provides benchmarks for online retailers. This subsector includes online retailers of clothing, home furnishings, dietary supplements and health products, agricultural products, pharmaceuticals, sports equipment, and other products. The 27 respondents in this sample have annual revenue ranging from about $100 million to over $200 billion.
September, 2024
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Advanced Networking Adoption Trends and Customer Experience 2024
The adoption of advanced networking technologies is being driven by an insatiable need for more data within the enterprise. Real-time data analytics, generative AI, omnichannel communications, and other digital initiatives mean that data needs to move faster to keep up with the speed of the business. But high initial costs and complex integration may make it difficult for leaner industries, such as manufacturing, or nonprofits, to justify the investment in advanced networking technologies.
December, 2024
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New Technologies for Grab-And-Go Shopping
Autonomous, grab-and-go shopping is on the rise worldwide, with retailers searching for solutions to speed up store visits, increase customer satisfaction, boost sales, optimize store layouts, and deal with labor shortages.
May, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 5: Discrete Manufacturing Sector Benchmarks
Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 76 respondents in the sample range in size from a minimum of about $50 million to a maximum of $50 billion in annual revenue.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 3B: Midsize Organization Benchmarks
The IT spending and staffing outlook for midsize organizations in 2023 can best be described with the old British slogan, “keep calm and carry on.” As we mentioned in last year’s study, IT budgets are increasingly divorced from economic conditions. As enterprises continue their digital transformation, the IT department is increasingly valuable. Much of that can be attributed to IT’s new seat at the strategic table and the growing perception that technology can drive revenue growth. Despite economic headwinds, we see only a slight pullback in IT spending.
July, 2023
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IT Spending and Staffing Benchmarks 2023/2024: Chapter 21: High-Tech Subsector Benchmarks
Chapter 21 provides benchmarks for high-tech companies. The category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, software developers, software-as-a-service providers, and other high-tech companies. The 26 respondents in this sample range in size from a minimum of about $50 million to over $30 billion in revenue.
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Application Management Outsourcing Trends and Customer Experience 2023
As the application portfolio of an enterprise grows, the ongoing support for those systems can become a burden on the IT organization, leaving little time for developing and implementing new applications. In response, some organizations see outsourcing application management as an attractive option.
December, 2023
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