Special Paid Report Archives

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Business Process Services – Provider Trends CQ2 2024
In this quarterly report for CQ2 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
January, 2025
Power is the New Procurement: Buying Compute + Kilowatts Together
As AI workloads scale, the true cost of compute is no longer measured in tokens or instances; it is measured in kilowatts, carbon intensity, and latency thresholds. This shift demands a new commercial playbook where energy becomes a first-class contract term. Enterprises must now co-price compute with power, embed energy-indexed clauses, and negotiate for sustainability-linked incentives. Avasant’s AI Contract Intelligence framework helps organizations future-proof their sourcing strategies by integrating energy terms across the compute stack, from hardware to application. The result: predictable costs, assured capacity, and measurable ESG impact.
September, 2025
IT and Apps Managed Services Market Trends: Quarterly Report for Q4 2022
In this quarterly report (Calendar Qtr 4, 2022), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.
February, 2023
Strategy Consulting and Big Four Partnerships: Mapping strategic alliances and collaborations across industries and regions
The Strategy Consulting and Big Four Partnerships report presents an overview of the strategic partnerships done by the Big Four firms and strategy consulting companies as they make a bigger push in the Tech and tech Enabled Services. It reflects their efforts to expand their capabilities, reach new markets, and deliver value to their clients in the digital era. Generative AI is a prominent area of focus for these firms as they seek to leverage its potential to automate tasks, enhance creativity, and generate insights across multiple domains and industries.
April, 2024
IT and Apps Managed Services Pricing and Solution Trends: H2 2024
In this report, Avasant provides key information on solutions and pricing trends for the IT and apps managed services industry within the past 6–12 months. The report covers several aspects, including market trends, pricing model trends, and pricing and staffing trends in the space. The geographical scope of the report is global, although there is an emphasis on data points from North America. The report leverages valuable insights from our enterprise interactions, ongoing market research, data collection through primary research, and the AvaMark™ Price Benchmarking database.
February, 2025
IT and Apps Managed Services Provider Trends: Quarterly Report for CQ2 2025
In this quarterly report (calendar quarter 2, 2025), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
October, 2025
IT and Apps Managed Services Market Trends: Quarterly Report for CQ1 2023
In this quarterly report (Calendar Qtr 1, 2023), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.
May, 2023
Market Insights on Strategy Consulting and Big Four: An Analysis of Trends, Revenue, Growth, and Partnerships
This report traces the key business trends among the Big Four and Strategy Consulting firms during the pre-pandemic and post-pandemic periods (FY 2018 to FY 2023) to understand the revenue, head count, and business segment growth within these firms. It also looks at the changing ratios, such as revenue per employee, revenue per partner, and key leadership changes in different sectors. The report also explores in detail the strategic partnerships of different firms by geography, partnerships across different business service lines (ITO, BPO, and Digital), and key technologies in the past 12-18 months to evaluate how these firms are making attempts to focus on growth in the current times. Finally, the report highlights some key developments on the technology front by looking at the progress made in the generative AI (Gen AI) space by some of these organizations to improve their business capabilities and expedite overall growth.
April, 2024
IT and Apps Managed Services Provider Trends: Quarterly Report for CQ3 2024
In this quarterly report (calendar quarter 3, 2024), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends), and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
February, 2025
Capacity Wars: Securing GPU’s Without Paying Scarcity Premiums
As AI infrastructure demand surges, organizations face unpredictable scarcity premiums on GPUs and compute resources. These premiums spike during chip launches, regional power constraints, and sudden model feature changes. Instead of overpaying for priority access, enterprises should adopt a “capacity ladder” strategy, diversifying reservations across chip classes, regions, and providers, with pre-agreed substitution rights and pricing step-downs. Avasant’s AI Contract Intelligence framework enables organizations to secure throughput, avoid scarcity premiums, and future-proof their AI sourcing by embedding laddered reservations, chip-class equivalency, and dual-provider orchestration into contracts. The result: predictable costs, assured capacity, and resilience against supply shocks.
October, 2025
Business Process Services Pricing and Solution Trends: H1 2023
In this report, Avasant provides key information on pricing and solution trends for the Business Process Services industry from the past 12 months. The report covers various aspects, including market demand and provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
June, 2023
Digital Enterprise 5.0: Digital Readiness in the Era of AI
The Digital Enterprise 5.0: Digital Readiness in the Era of AI report explores the evolving digital transformation landscape for end-user enterprises. It covers numerous aspects, such as digital enterprise shifts, sectoral digital maturity, digital technology spending, generative AI strategy, digital talent approach, outsourcing decisions, and business strategy. The report offers insights into how enterprises are focusing on competition differentiation rather than cost management while increasing digital spending. It provides valuable findings for enterprises of varying sizes across sectors and geographies, enabling them to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
April, 2024
Business Process Services – Provider Trends CQ3 2024
In this quarterly report for CQ3 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
March, 2025
Business Process Services – Provider Trends CQ2 2025
In this quarterly report for CQ2 2025, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. In this quarterly report, we cover 12 pure-play BPS providers or providers with BPS as a primary offering and all industry verticals and markets. The report covers trends across a gamut of business process services, including finance and accounting, hire-to-retire, supply chain and procurement, customer experience, and industry-specific services. The geographic coverage for the report is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
October, 2025
Digital Enterprise 4.0: Digital Persistence Amid Volatility
The Digital Enterprise 4.0: Digital Persistence Amid Volatility report explores end-user enterprises’ evolving digital transformation landscape. It covers various aspects such as technology spend, digital investments, business process transformation, outsourcing decisions, cloud adoption, cybersecurity investments, digital talent strategy, workplace models, and ESG adoption trends. It offers insights into how organizations have adapted to economic challenges, enhanced supply chain efficiency, and approached technology spending cautiously. The report provides valuable findings that span enterprises of varying sizes, sectors, and geographies, enabling organizations to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
June, 2023