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Capacity Wars: Securing GPU’s Without Paying Scarcity Premiums
As AI infrastructure demand surges, organizations face unpredictable scarcity premiums on GPUs and compute resources. These premiums spike during chip launches, regional power constraints, and sudden model feature changes. Instead of overpaying for priority access, enterprises should adopt a “capacity ladder” strategy, diversifying reservations across chip classes, regions, and providers, with pre-agreed substitution rights and pricing step-downs. Avasant’s AI Contract Intelligence framework enables organizations to secure throughput, avoid scarcity premiums, and future-proof their AI sourcing by embedding laddered reservations, chip-class equivalency, and dual-provider orchestration into contracts. The result: predictable costs, assured capacity, and resilience against supply shocks.
October, 2025
Business Process Services Pricing and Solution Trends: H1 2023
In this report, Avasant provides key information on pricing and solution trends for the Business Process Services industry from the past 12 months. The report covers various aspects, including market demand and provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
June, 2023
Digital Enterprise 5.0: Digital Readiness in the Era of AI
The Digital Enterprise 5.0: Digital Readiness in the Era of AI report explores the evolving digital transformation landscape for end-user enterprises. It covers numerous aspects, such as digital enterprise shifts, sectoral digital maturity, digital technology spending, generative AI strategy, digital talent approach, outsourcing decisions, and business strategy. The report offers insights into how enterprises are focusing on competition differentiation rather than cost management while increasing digital spending. It provides valuable findings for enterprises of varying sizes across sectors and geographies, enabling them to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
April, 2024
Business Process Services – Provider Trends CQ3 2024
In this quarterly report for CQ3 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
March, 2025
Business Process Services – Provider Trends CQ2 2025
In this quarterly report for CQ2 2025, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. In this quarterly report, we cover 12 pure-play BPS providers or providers with BPS as a primary offering and all industry verticals and markets. The report covers trends across a gamut of business process services, including finance and accounting, hire-to-retire, supply chain and procurement, customer experience, and industry-specific services. The geographic coverage for the report is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
October, 2025
Digital Enterprise 4.0: Digital Persistence Amid Volatility
The Digital Enterprise 4.0: Digital Persistence Amid Volatility report explores end-user enterprises’ evolving digital transformation landscape. It covers various aspects such as technology spend, digital investments, business process transformation, outsourcing decisions, cloud adoption, cybersecurity investments, digital talent strategy, workplace models, and ESG adoption trends. It offers insights into how organizations have adapted to economic challenges, enhanced supply chain efficiency, and approached technology spending cautiously. The report provides valuable findings that span enterprises of varying sizes, sectors, and geographies, enabling organizations to make informed decisions and successfully navigate the complexities of digital transformation in an ever-changing business environment.
June, 2023
Business Process Services – Provider Trends CQ4 2023 and CY 2023
In this quarterly report (calendar quarter 4, 2023) and annual report (calendar year, 2023), Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures, market interactions, and sourcing data.
April, 2024
IT and Apps Managed Services Provider Trends: Quarterly Report for CQ4 2024
In this quarterly report (calendar quarter 4, 2024), Avasant provides key information on IT and apps managed services provider trends. The report covers key information on the IT services industry and the provider ecosystem. It covers the service provider facts and figures (including revenue and resource trends) and executive sentiment from the service provider community. The report covers trends across a gamut of IT services, including but not limited to IT infrastructure, application, and end-user services. The geographic coverage for the report is global. It builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources such as public disclosures, market interactions, and deals data.
March, 2025
Business Process Services Pricing and Solution Trends: H1 2025
In this report, Avasant provides key information on pricing and solution trends for the business process services industry from the past 12 months. The report covers various aspects, including market demand, provider solution trends, commercial engagement trends, emerging location trends, and pricing and staffing trends in the space. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, data collection, and the AvaMark™ Price Benchmarking database.
October, 2025
Cybersecurity in Connected Aircraft: Risk Mitigation for Airlines, Passengers, Airports, and Service Providers
The aviation industry is embracing a connected environment by digitizing its operations. This involves leveraging IoT devices, 5G networks, applied AI, advanced analytics, and SaaS-based applications to streamline maintenance, repair, and overhaul. A connected aircraft generates three types of information: aircraft control and navigation data, cabin-based in-flight entertainment data, and operations-based flight movement data. However, interconnected systems have greatly widened the risk perimeter. These demands call for applying security measures, including zero-trust security and secure by design principles, and collaborating with a technology partner who offers services such as threat detection, incident response, governance, risk and compliance, red teaming, 24x7 monitoring, and threat intelligence.
January, 2023
IT and Apps Managed Services Market Trends: Quarterly Report for Q3 2022
In this quarterly report (Calendar Qtr 3, 2022), Avasant provides key information on IT Services Solution and Pricing Trends. The report covers market (buyer) perspective, macro trends from service provider community and finally, the pricing, solution and staffing trends in the space. The report covers trends across services including Infrastructure and Cloud Services, Application Services, and Digital Services. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research and data collection, as well as AvaMark Price Benchmarking database.
November, 2022
Service Provider ESG Maturity Index 2022–2023: Drive Sustainable Sourcing by Engaging with Progressive Partners
Avasant’s Service Provider ESG Maturity Index 2022–2023 benchmarks service providers based on their ESG disclosures. Enterprises are looking more closely at the goals and impact of their providers and partners. The report aims to help enterprises make better procurement decisions in order to meet their own ESG goals. The inaugural edition features 17 service providers and classifies them based on our ESG performance benchmarking index that factors more than 50 data points across four parameters: environmental, social, governance, and ESG disclosure compliance and the UN Sustainable Development Goals (SDGs) coverage.
November, 2022
Service Provider ESG Maturity Index 2023–2024
The Service Provider ESG Maturity Index 2023–2024 evaluates and classifies service providers based on their sustainability disclosures. Increased pressure from external and internal stakeholders has prompted enterprises to closely monitor their providers’ and partners’ sustainability goals and practices. This report aims to help enterprises make better procurement decisions while focusing on their inherent sustainability objectives and requirements. The report features 42 service providers, classifying and ranking them based on more than 50 metrics across five categories: environmental, social, governance, ESG disclosure compliance and UN Sustainable Development Goals (SDG) coverage, and complexity.
March, 2024
IT and Apps Managed Services Market Trends: Quarterly Report for Q2 2022
In this quarterly report (calendar quarter 2, 2022), Avasant provides key information on IT services solution and pricing trends. The report covers market (buyer) perspective, macro trends from the service provider community, and finally, the pricing, solution, and staffing trends in the space. The report examines trends across services including infrastructure and cloud services, application services, and digital services. The geographic coverage is global, with a large share of data points from North America. The report builds on insights gathered through our enterprise interactions, ongoing market research, and data collection, as well as the AvaMark Price Benchmarking database.
August, 2022
Engineering and Manufacturing Transformation: Cloudification Approaches Critical Mass
The traditional reluctance to adopt the cloud for engineering and manufacturing functions is fading, driven by the need for remote collaboration. As the cloud-native application ecosystem for engineering and manufacturing matures, enterprises are turning to the cloud for higher bandwidth and computing requirements. The pandemic acted as a key enabler in driving faster adoption of the cloud, leading to continued growth in the global cloud market for engineering and manufacturing operations. In this context, NASSCOM and Avasant release the report Engineering and Manufacturing Transformation: Cloudification Approaches Critical Mass to help enterprises understand key trends shaping this space.
November, 2022