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Orange Cyberdefense Reports Changing Trends in Cyber Extortion and Ransomware
Ransomware and cyber extortion are not only becoming more common but more damaging to enterprises. As cyberattacks become more sophisticated, often supported by nation-states, they are leading to high-profile and embarrassing releases of customer data. Orange Cyberdefense, which held an analyst event in Antwerp, Belgium, followed a few days later by a customer and partner event in London, England at the end of November 2022, is countering these threats by providing new managed security services offerings, including increased threat intelligence, and supporting secure access service edge (SASE).
March, 2023
Driving Patient-Centricity Through Digitalization and Health Data Analytics
Innovation in clinical and care management services during the pandemic has permanently impacted how care is delivered. Remote care support and productivity improvement solutions are key to better clinical services and care management outcomes. Service providers are enhancing their care management capabilities and incorporating various services, such as remote delivery, preventive care, and clinical decision support, to address the growing enterprise demand for clinical services in utilization management (UM), care coordination (CC), and population health management (PHM). Also, organizations are focusing on developing and investing in the capabilities that help them deliver value-based care, reduce costs, and deliver high-quality services. Therefore, they increasingly rely on clinical service providers’ expertise through outsourcing. This is evident from a 28% increase in the number of enterprises outsourcing. Both demand-side and supply-side trends are covered in our Clinical Services Business Process Transformation 2023 Market Insights™ and Clinical Services Business Process Transformation 2023 RadarView™, respectively.
May, 2023
Impact of Generative AI on Content Moderation
Generative AI has revolutionized content creation, leading to an explosion of content across various platforms. However, this rapid growth also brings challenges in content moderation. Traditional content moderation tools, primarily keyword or tagging-based, struggle to understand the increasing sophistication of AI-generated content in mimicking human language and intent. To address these challenges, the emergence of content moderation tools based on generative AI offers a more comprehensive understanding of contextualized intent. In this report, we discuss the trends, challenges, and potential solutions in content moderation for AI-generated content.
July, 2023
Moving from Cost Optimization to Value Generation Through Procurement Transformation
Traditionally, procurement was considered a cost center but, of late, procurement has become a strategic business function within enterprises. As a result, the role of a Chief Procurement Officer (CPO) is evolving from reducing costs to maintaining supply chain resilience in addition to deriving higher value from their sourcing and procurement function. The priority is not new; however, varied supply chain disruptions are bringing it to the forefront. Further, organizations are engaging domain experts and investing in AI, automation, and analytics to generate higher value from the procurement function. They are increasingly leveraging service provider support to parallelly transform people, processes, and technology. As a result, procurement business process transformation deals have grown by over 15% between March 2022 and March 2023. Both demand- and supply-side trends are covered in Avasant’s Procurement Business Process Transformation 2023 Market Insights™ and Procurement Business Process Transformation 2023 RadarView™, respectively.
August, 2023
Risk and Compliance Services: Leveraging Automation Tools to Navigate Compliance Risks
Enterprises are focused on driving secure digital transformation, transitioning to proactive risk management. They are aiming to leverage AI/ML models to automate various aspects of compliance management, risk assessment, fraud detection, data privacy, and disaster recovery services. Service providers are developing solutions to not just mitigate security risks but also help organizations govern the use of technology safely across their IT infrastructure, given the pace and complexity of modern business operations. Both demand-side and supply-side trends are covered in our Risk and Compliance Services 2023 Market Insights™ and Risk and Compliance Services 2023 RadarView™, respectively.
October, 2023
IT Security Outsourcing is Burgeoning but Facing Service and Cost Challenges
IT security is a major focus for IT leaders, and that is unlikely to change in the near future. The threat landscape continues to evolve with greater diversity in the IT service portfolio, more employees working from home, and a more burdensome regulatory environment. To combat these threats, organizations are turning to IT security outsourcing firms to handle higher-value security tasks. This Research Byte summarizes our full report on IT security outsourcing trends.
November, 2023
Blockchain Services: Charting the Path to New Opportunities in Blockchain
Over the past two years, enterprise adoption of blockchain services has increased gradually, with more projects moving to the production stage. Financial services lead this trend due to the increased traction for use cases such as cross-border payments and trade finance, P2P transactions, and asset tokenization; however, challenges persist, hindering mass adoption. In addition, the application of blockchain to drive sustainability initiatives has emerged as a new lever to enhance trust and transparency. To tap into emerging use cases and address the developments above, service providers emphasize inorganic expansion and asset development. Both demand- and supply-side trends are covered in Avasant’s Blockchain Services 2023–2024 Market Insights™ and Blockchain Services 2023–2024 RadarView™, respectively.
December, 2023
Breakthrough Innovation through Digitalization in the Life Sciences Domain
The Life Sciences Digital Services 2024 RadarView™ can help life sciences enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the life sciences industry and Avasant’s viewpoint.
February, 2024
GCC Region: Powering GCC Region’s Future Using Digital Technologies
Amid economic diversification through digital transformation, enterprises in the GCC region are facing the challenges of managing profitability while catering to the fierce digital talent crunch. The region is bridging the digital skills gap by training local talent and attracting foreign talent with visa schemes and easing labor laws. Enhanced focus on augmenting citizen experience, innovation through AI adoption, improved cyber posture, and a sustainable future is pushing regional authorities and firms to collaborate with leading service providers to develop digital solutions and optimize costs.
February, 2024
Inadequate Encryption Might Be a Recipe for Disaster
Each year, hundreds of millions of sensitive personal records are exposed by hackers and cybercriminals. Encryption is an essential security control and part of a company’s security policies and procedures. Yet, despite high practice rates, few IT leaders encrypt their data consistently. This Research Byte summarizes our full report, Encryption Best Practices.
March, 2024
Integrating Generative AI with SAP SuccessFactors to Elevate Employee Experience
Banking upon generative AI’s content summarization and contextual response generation capabilities, organizations are keen on integrating generative AI (Gen AI) solutions with SAP SuccessFactors to drive efficient HR processes and elevate employee experience. These solutions help tailor employee communications, resolve HR and employee benefits-related queries, and automate key recruitment activities. Moreover, service providers are expediting implementation and enabling precise project scheduling through preconfigured solutions that offer standardized HR and payroll processes, industry-specific configurations, and structured data migration from legacy HR systems.
April, 2024
AR/VR/XR Services: Enabling Faster Innovation Backed by Gen AI
As the notion of the metaverse captured the imagination of various industries, the AR/VR/XR sector experienced a notable uptick in enterprise attention. Yet, as the initial fervor waned, project progress stagnated, underscoring a desire for more captivating and visually immersive offerings. However, with the advent of spatial computing, strides in multisensory technologies, and the integration of Gen AI, a renewed vigor now permeates the landscape. These advancements make AR/VR/XR more exciting, allowing businesses an opportunity to change how they work using immersive technology. Both demand-side and supply-side trends are covered in Avasant’s AR/VR/XR Services 2024 Market Insights™ and AR/VR/XR Services 2024 RadarView™, respectively.
June, 2024
Responsible AI Platforms: Responsible AI Emerges as an Enterprise Priority
Owing to the emergence of new risks, such as hallucinations, copyright infringement, and cyberattacks associated with generative AI (Gen AI), enterprises have become more cognizant of AI governance. Furthermore, the surge in regulatory frameworks like the EU’s AI Act and the US NIST framework have pushed enterprises to ensure that their AI systems are compliant with these regulations. This has led to increased adoption of responsible AI platforms, and vendors are augmenting their offerings with advanced tools for AI/ML metadata management, large language model (LLM) auditing, and regulatory compliance monitoring.
June, 2024
Building Strong Governance Frameworks for Gen AI in Enterprises
Generative artificial intelligence (Gen AI) presents exciting opportunities for enterprise IT. Machines can produce extraordinarily creative and realistic content, from marketing copy to original music. Gen AI has the potential to be a powerful tool, amplifying human creativity and boosting productivity. However, it has its own set of difficulties that must be carefully considered.
July, 2024
Avoid the Click: Building a Cyber Resilient Culture to Navigate New Age Threats
The recent AT&T data breach sent shockwaves through the telecommunications and entertainment industries, highlighting critical vulnerabilities in cybersecurity protocols. This breach, which exposed sensitive customer information, underscores the urgent need for robust cybersecurity measures and heightened employee awareness within these sectors. It also brings to the forefront the concept of cyber resiliency—an organization's ability to withstand, recover from, and adapt to cyber threats.
August, 2024