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  • Desktop Support Staffing Ratios 2024 450x450 - Desktop Support Staffing Ratios 2024

    Desktop Support Staffing Ratios 2024

    The desktop support function has gone through significant disruption in recent years. The COVID-19 lockdowns and the sudden shift to remote work, combined with the recent return to the office has seismically shifted the location and value of the desktop. Digital workplace technologies and the need to secure employee-owned equipment has put a strain on this function. At the same time, however, automation and other influences have made desktop support more efficient. It is always hard to right-size any IT staff function, but desktop support may be harder than normal at this time.

    February, 2024

  • RVR June 2024 - Residual Value Forecast June 2024

    Residual Value Forecast June 2024

    Our quarterly Residual Value Forecast (RVF) report provides forecasts for the following categories of IT equipment: desktop computers, laptops, network equipment, printers, servers, storage devices, and other IT equipment. It also includes residual values for other non-IT equipment in the following categories: copiers, material handling equipment (forklifts), mail equipment, medical equipment, test equipment, and miscellaneous equipment such as manufacturing machinery and NC machines. Residual Value Forecasts are provided for five years for  end-user, wholesale, and orderly liquidation values (OLV) prices.

    June, 2024

  • thumbnail 2 450x450 - Fair Market Value July 2025

    Fair Market Value July 2025

    The Computer Economics Market Value Reports provide information on the most commonly traded machines and systems at the time the report is published. The values shown are the composites of a range of quotes acquired from sources within the industry deemed reliable, accuracy of the information presented is not guaranteed. Resources are eBay, Insight, NewEgg, CDW, ETB-Tech, Amazon, Savemyserver, TheServerStore, LoadBalancer, NetworkOutlet, Netsyst-Direct, TigerDirect, and others as well as online sales companies and appraisals.

    July, 2025

  • Worldwide IT Spending RB - IT Spending Rising Despite Recession Fears

    IT Spending Rising Despite Recession Fears

    Despite most of our survey respondents agreeing that the economy will be worse in 2023 than in 2022, they also report IT spending increases that are broad and strong. How can this be? It is because business leaders no longer see IT as a cost center but as a strategic driver of growth. As a result, they are giving their IT departments greater resources to help plan for a possible coming recession rather than asking them to tighten their belts. This Research Byte summarizes the full study.

    February, 2023

  • Trend in Network Support copy - Network Support Staffing Seeing Net Loss

    Network Support Staffing Seeing Net Loss

    The last couple of years have been volatile in terms of IT staffing for network support. This is representative of a larger shift in IT services and staffing overall, driven by digital transformation and the pandemic. As such, there has been growth in IT roles that work more closely with the business including IT finance, project management, data management, and business analysts. This Research Byte highlights the causes of this notable decrease and suggests how businesses can continue to adapt to changes in IT services and staffing requirements.

    May, 2023

  • MoneyShot AR VR XR Services 2023 Market Insight - AR/VR/XR Services: Accelerating the Journey to the Metaverse

    AR/VR/XR Services: Accelerating the Journey to the Metaverse

    The increased enterprise interest in AR/VR/XR over the past year driven by the introduction of the metaverse has led to heightened conversations with service providers. Businesses sought to understand how these technologies could enhance their processes, improve productivity, and provide immersive experiences to their customers. Although the initial hype around the metaverse has subsided, the enterprise demand for features such as personalized digital avatars, metaverse-specific marketing content, and blockchain-powered virtual marketplaces is growing. Both demand-side and supply-side trends are covered in Avasant’s AR/VR/XR Services 2023 Market Insights™ and AR/VR/XR Services 2023 RadarView™, respectively.

    June, 2023

  • MoneyShot Application Modernization Services 2023 - Application Modernization Services: Gaining competitive advantage by modernizing applications

    Application Modernization Services: Gaining competitive advantage by modernizing applications

    Enterprises are compelled to modernize applications due to the evolving digital landscape’s demands for enhanced agility, user experiences, and competitiveness. Legacy systems often hinder innovation and lack the ability to harness data-driven insights. Service providers are pivotal in aiding businesses to achieve their application modernization goals. They offer expert assessments, strategy formulation, and technology selection, ensuring seamless migration, integration, security, and compliance. Service providers also facilitate thorough testing, training, and ongoing support, enabling enterprises to transition smoothly to modernized applications while aligning with business needs and driving transformative digital shifts. Both demand-side and supply-side trends are covered in Avasant’s Application Modernization Services 2023 Market Insights™ and Application Modernization Services 2023 RadarView™, respectively.

    August, 2023

  • Generative AI Manufacturing RB Product Image - Generative AI: A Catalyst for Transforming the Manufacturing Industry

    Generative AI: A Catalyst for Transforming the Manufacturing Industry

    Generative AI is reshaping the future of AI and gaining momentum across various industries, including manufacturing. This whitepaper explores the use cases and enterprise applications of generative AI to utilize previously unexplored data sets and address industry challenges. It also highlights five key areas where generative AI is gaining traction within the manufacturing sector, such as accelerating product design, optimizing production processes, and so on. Finally, it discusses implementation challenges that hinder manufacturing enterprises from adopting generative AI at scale. By proactively investing in the right resources and addressing challenges, manufacturers can accelerate generative AI adoption while mitigating its potential risks.

    September, 2023

  • Rb Gen ai Security - Generative AI-based Security Tools are, in Effect, Fighting Fire with Fire

    Generative AI-based Security Tools are, in Effect, Fighting Fire with Fire

    Following the cultural and technological explosion brought forth by the launch of OpenAI’s ChatGPT last fall, the security industry has seen enormous investment in technologies for large language models (LLMs), such as generative AI. While players like Google and Microsoft have launched new generative AI security products, IBM, CrowdStrike, and Tenable have integrated features into their existing products. Though each product has its own capabilities, the focal point is to automate threat hunting and prioritize breach alerts. However, the rise of generative AI also includes the opportunity for threat actors. It has potentially lowered the barrier of entry for cybercriminals to develop sophisticated business email compromise phishing campaigns, find and exploit zero-day vulnerabilities, probe for critical infrastructure, create and distribute malware, and much more.

    November, 2023

  • RB Product Imag Google Gemini - Can Gemini Be Google’s Beacon of Salvation, like Batman in Gotham?

    Can Gemini Be Google’s Beacon of Salvation, like Batman in Gotham?

    On December 6, 2023, Google launched the Gemini series, a collection of large language models (LLMs) excelling in multimodal inputs (text, image, audio, and video). Emphasizing responsible AI design, enhanced flexibility across multiple form factors ranging from data centers to devices, and superior computational capabilities, Gemini aims to outperform other LLMS in multiple industry benchmarks. While OpenAI has traditionally led in the generative AI space, Gemini poses a formidable challenge, potentially positioning itself as Google’s generative AI savior, akin to Gotham’s champion, Batman.

    December, 2023

  • AR VR v1 - VR/AR Adoption Low, For Now

    VR/AR Adoption Low, For Now

    Businesses are in the early stages of adopting virtual reality and augmented reality (VR/AR) solutions. While widespread adoption of VR/AR has not yet fully materialized, businesses are actively experimenting with these technologies. However, the ROI and TCO are favorable for early adopters. This Research Byte summarizes our full report, Virtual and Augmented Reality Adoption Trends and Customer Experience.

    February, 2024

  • Desktop Support Staffing Ratios 2024 450x450 - Desktop Support Staffing Is a Balancing Act

    Desktop Support Staffing Is a Balancing Act

    The desktop support function has gone through significant disruption in recent years. Digital workplace technologies and the need to secure employee-owned equipment have put a strain on this function. At the same time, automation and other influences have made desktop support more efficient, and staff less necessary. This Research Byte explores some reasons for this trend.

    February, 2024

  • Practice Rate Tend Website Accessibility 450x450 - IT Spending on the Rise Despite Uncertain Economic Future

    IT Spending on the Rise Despite Uncertain Economic Future

    Our forecast for enterprise IT spending in 2024 is partly sunny, with a chance of strong headwinds. With stronger-than-expected economic data in the US and Europe and easing inflation, the world economy in most regions looks poised for the soft landing that central banks were aiming for. Our survey shows that IT budgets will continue to grow, and enterprises expect a slightly better year than 2023. The worldwide outlook is cautiously optimistic. This Research Byte summarizes the full study.

    March, 2024

  • Product Image TiE Board of Trustees 450x450 - TiE Board of Trustees Sets Ambitious Agenda for 2024 and Beyond

    TiE Board of Trustees Sets Ambitious Agenda for 2024 and Beyond

    At the recent TiEcon 2024 conference, the TiE Board of Trustees discussed its ambitious short- and long-term goals, including how TiE — the world’s largest nonprofit focused on fostering entrepreneurship through mentorship, networking, education and funding access — can continue to be the North Star for entrepreneurs.

    June, 2024