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  • ISS Chapter 17 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 17: Nonprofits and Charitable Organizations Sector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 17: Nonprofits and Charitable Organizations Sector Benchmarks

    Chapter 17 provides benchmarks for nonprofits and charitable organizations. The sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type, such as nonprofit hospitals, where for all intents and purposes they operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 24 respondents in the sample range in size from a minimum of about $50 million to $700 million in annual revenue.

    July, 2023

  • ISS Chapter 28 450x450 - IT Spending and Staffing Benchmarks 2023/2024: Chapter 28: Brick-and-Mortar Retail Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2023/2024: Chapter 28: Brick-and-Mortar Retail Subsector Benchmarks

    Chapter 28 provides benchmarks for brick-and-mortar retailers. This subsector includes department stores, clothing stores, convenience stores, pet stores, pharmacies, hardware stores, nonprofit retailers, furniture retailers, agricultural retailers, and other retailers. The 26 respondents in this sample have annual revenue ranging from about $95 million to over $100 billion.

    July, 2023

  • Product image for ISS Euro 05 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3C: Large Organization Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 3C: Large Organization Benchmarks

    In these chapters, we provide a complete set of benchmarks for organizations within the specified size classification. IT operational budgets €25 million or greater.

    September, 2023

  • Product image for ISS Euro 21 450x450 - European IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Chemicals Subsector Benchmarks

    European IT Spending and Staffing Benchmarks 2023/2024: Chapter 19: Chemicals Subsector Benchmarks

    Chapter 19 provides benchmarks for chemicals manufacturers. Chemicals manufacturers are by definition process manufacturers that produce chemical products. The sector includes manufacturers of chemicals, petrochemicals, and other chemical products. The 14 respondents in the sample range in size from a minimum of about €50 million to around €40 billion in annual revenue.

    September, 2023

  • 2024 IT Spending Trends In Education Sector Figure 2 450x450 - IT Spending Trends in the Education Sector 2024

    IT Spending Trends in the Education Sector 2024

    The education sector faces many complex and interrelated socio-economic, political, and technological challenges. But the sector is crucial in shaping the future of society, requiring creative solutions to address these multifaceted problems. This report analyzes the unique IT characteristics of the education sector with its various subsectors. We conclude with the outlook for increased IT spending and staffing in the education sector in the coming years.

    May, 2024

  • ISS 2024 Product Image Chp 02 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 2: Composite Benchmarks

    This year, Avasant Research is celebrating the 35th anniversary of the Computer Economics IT Spending and Staffing Benchmarks study. To mark this milestone, we have accumulated the largest sample of companies in our history (over 350 companies in our single-year sample compared to 215 last year), including a significant number of the world’s largest enterprises. For the first time, we not only have small, midsize, and large chapters but also a very large chapter for companies with over $500 million in IT spending.

    September, 2024

  • ISS 2024 Product Image Chp 34 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 34: Utilities

    Chapter 34 provides benchmarks for utilities. The 38 respondents in this subsector range in size from $85 million to $100 billion in annual revenue. This category includes gas and electric utilities, power transmission distributors, water and power utilities, and telecommunications service providers.

    September, 2024

  • ISS 2024 Product Image Chp 21 450x450 - IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech

    IT Spending and Staffing Benchmarks 2024/2025: Chapter 21: High-Tech

    Chapter 21 provides benchmarks for high-tech companies. This category includes computer products manufacturers, telecommunications equipment manufacturers, semiconductor manufacturers, aerospace and defense manufacturers, pharmaceutical makers, biotechnology product makers, and other high-tech manufacturers. The 27 respondents in this sample range in size from a minimum of about $50 million to over $30 billion in revenue.

    September, 2024

  • EURO ISS 2024 01 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 1: Executive Summary

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 1: Executive Summary

    Chapter 1 provides an overview of the key findings from the full study and describes the contents of the subsequent chapters. It also includes information on the study participants and the survey methodology.

    October, 2024

  • EURO ISS 2024 17 450x450 - European IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services Sector Benchmarks

    European IT Spending and Staffing Benchmarks 2024/2025: Chapter 14: Construction and Trade Services Sector Benchmarks

    Chapter 14 provides benchmarks for construction and trade services companies. The 23 respondents in the sample range in size from about €60 million to around €35 billion in annual revenue. This category includes engineering and construction companies, commercial, residential, and industrial construction contractors, specialty contractors, firms that provide oil field services, mining services, environmental services, and other construction and trade services firms.

    October, 2024

  • ISS 2025 Chapter 18 450x450 - IT Spending and Staffing Benchmarks 2025/2026: Chapter 18: Nonprofits and Charitable Organizations Sector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 18: Nonprofits and Charitable Organizations Sector Benchmarks

    Chapter 18 provides benchmarks for nonprofits and charitable organizations. This sector includes local and national charity organizations, conservation groups, youth development organizations, organizing bodies, and other nonprofit organizations. We do not include organizations where the nonprofit status only reflects the entity type. Nonprofit hospitals are an example. They operate from an IT perspective in a way that is not significantly different from for-profit hospitals. The 14 respondents in the sample range in size from a minimum of about $50 million to over $300 million in annual revenue.

    August, 2025

  • ISS 2025 Chapter 10 450x450 - IT Spending and Staffing Benchmarks 2025/2026: Chapter 10: Energy and Utilities

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 10: Energy and Utilities

    Chapter 10 provides benchmarks for public utilities, oil and gas producers, service companies, and midstream distributors across all organization sizes. The 39 respondents in this sector include public utilities (water, gas, and electric), integrated energy companies, upstream exploration and production companies, natural gas companies, pipeline operators, and other energy and utility companies. The companies in our sample range in size from a minimum of about $50 million to more than $300 billion in annual revenue. 

    August, 2025

  • ISS 2025 Chapter 31 450x450 - IT Spending and Staffing Benchmarks 2025/2026: Chapter 31: Investment Banking and Wealth Management Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 31: Investment Banking and Wealth Management Subsector Benchmarks

    Chapter 31 provides benchmarks for investment banking and wealth management firms. This subsector includes companies offering services such as portfolio management, financial advisory, private banking, asset management, and retirement planning. The 24 respondents in this sample have annual revenues ranging from about $50 million to about $200 billion.

    August, 2025

  • ISS 2025 Chapter 47 450x450 - IT Spending and Staffing Benchmarks 2025/2026: Chapter 47: City and County Government Subsector Benchmarks

    IT Spending and Staffing Benchmarks 2025/2026: Chapter 47: City and County Government Subsector Benchmarks

    Chapter 47 provides benchmarks for city and county governments. This chapter concerns the IT workings of city or county governments and not individual agencies within larger governments (which can be found in Chapter 48). The 15 respondents in this subsector have annual operating budgets ranging from $50 million to around $5 billion. 

    August, 2025

  • 2025 Euro ISS Chapter 4 Process Manufacturing Europe 450x450 - European IT Spending and Staffing Benchmarks 2025/2026: Chapter 4: Process Manufacturing

    European IT Spending and Staffing Benchmarks 2025/2026: Chapter 4: Process Manufacturing

    Chapter 4 provides benchmarks for process manufacturers. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. This sector includes manufacturers of chemicals, petrochemicals, semiconductors, pharmaceuticals, dietary supplements, food and beverage products, cosmetics, building materials, packaging materials, steel, glass, paper products, and other process-manufactured goods. The 54 respondents in the sample range in size from a minimum of about €60 million to a maximum of around €50 billion in annual revenue.

    September, 2025