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  • IT Best Practices - Business Continuity and Disaster Recovery

    Business Continuity and Disaster Recovery

    Enterprises today must look realistically at the potential impact of a catastrophic disaster that—through a loss of the IT infrastructure—could cripple their ability to meet customer needs, fulfill functions in the service or public sectors, or create a large financial loss.

    November, 2003

  • IT Best Practices - Optimize Your Mobile Workforce IT Strategy

    Optimize Your Mobile Workforce IT Strategy

    The mobile workforce is a growing trend across industry sectors. The primary driver of this trend is economic. Savings are partially a result of the elimination of costly real estate, but the primary value of a mobile workforce is the resultant boost in productivity.

    November, 2003

  • Research Bytes - As IT Budgets Rebound Building an Effective Technology Roadmap Is Imperative

    As IT Budgets Rebound Building an Effective Technology Roadmap Is Imperative

    Research for Computer Economics'comprehensive 2003 Information Systems Spending study showed that over 40% of responding organizations increased their IT budgets for 2003 versus 2002, while over one-half held flat or lowered IT budgets.

    November, 2003

  • IT Best Practices - Automated Patching May Assist With Change Management

    Automated Patching May Assist With Change Management

    Change management is a key process in data center operations. Being able to implement patches in a cost-effective manner is an essential contributor to a well-structured change management system. Automated patch management tools are a relatively new addition to the arsenal available for these functions.

    November, 2003

  • Research Bytes - New California Law on Data Privacy Is Unclear in the Details

    New California Law on Data Privacy Is Unclear in the Details

    California Senate Bill 1386, effective July 1, requires companies to notify California consumers of computer security incidents where their personal data is compromised, specifically, their names in combination with Social Security, driver's license, or credit card numbers.

    November, 2003

  • Technology Trends - Do Mature Online Markets Reduce Price Differences?

    Do Mature Online Markets Reduce Price Differences?

    Because of numerous competitive e-commerce sites selling the same categories of merchandise, one would think that prices for these items should become more similar as time passes. Instead, as online markets mature, these prices are diverging. Knowing the drivers for these price divergences will better prepare electronic merchants to compete in cyberspace and guide them in setting their prices at levels consistent with the characteristics of their sites.

    November, 2003

  • IT Best Practices - Cost-Effective Application Documentation: Write What Is Needed, No More, No Less

    Cost-Effective Application Documentation: Write What Is Needed, No More, No Less

    Creating cost-effective documentation (defined most broadly as information, rather than executable or operational components) has been called the current holy grail of the tech writing industry. This article describes business management issues surrounding the pragmatic reality of producing good documentation.

    November, 2003

  • Research Bytes - Lean Manufacturing is Not About Software, But Software Can Help

    Lean Manufacturing is Not About Software, But Software Can Help

    One mistake that companies make is thinking that every business improvement initiative requires software. Lean manufacturing is focused on inventory reduction and elimination of waste so that process variability can be reduced, lead times can be shortened, and productivity can be increased.

    November, 2003

  • Technology Trends - Software Acquisition Trends: 2002—2004

    Software Acquisition Trends: 2002—2004

    Software acquisitions rebounded in 2003 and the projection looks good for 2004 as well, according to the 2003 Information Systems Spending study conducted by Computer Economics, Inc.

    November, 2003

  • Technology Trends - Security Incompatibilities Slow WLAN Acceptance

    Security Incompatibilities Slow WLAN Acceptance

    Surveys conducted by WLAN vendors using surveillance equipment in various locations repeatedly show rapid growth in the use of the technology. In large cities, annual increases in excess of 100% are not unusual. What many of the organizations using the technology do not realize is that these transmissions are often wide open to interception by curious or hostile individuals.

    November, 2003

  • Research Bytes - Impact and Threat of Virus Attacks Continues to Grow

    Impact and Threat of Virus Attacks Continues to Grow

    While the potential risk posed by most viruses found in the wild is typically rated as minimal, the growing number of new viruses and incidents illustrates the need to continually monitor the potential threat.

    November, 2003

  • Technology Trends - Tape Systems Grow More Cost Effective

    Tape Systems Grow More Cost Effective

    New and revised tape drives and media increase in capacity while their costs, compared to any other storage architecture, are more attractive than ever. The real issue with tape has never been its cost but rather the inconvenience of dealing with massive numbers of tape cartridges and the administration necessary to keep track of extensive tape libraries. Help is available through improved management tools that can reduce the labor required for the care and feeding of tape archives.

    November, 2003

  • Technology Trends - The Practicalities of Offshore Outsourcing E-Commerce Sites

    The Practicalities of Offshore Outsourcing E-Commerce Sites

    The ability to develop and maintain e-commerce websites with labor costing less than half that of US workers is enticing many organizations to consider sending that work to offshore outsourcers. Now that global competition is the game, it only makes sense to turn toward a global workforce. While the economics of outsourcing seem very attractive, keep in mind that having an offshore company perform the work introduces a number of new problem areas.

    October, 2003

  • Technology Trends - E-Government Trends and Maturity Status

    E-Government Trends and Maturity Status

    For the average citizen or business, interfacing with the local, state, or federal government can often be a frustrating and time-consuming venture. Will the Internet simplify our interactions with the government? What is the status of e-business in the government sector, also called e-government? When will we be able to use the Internet for many of these functions? How serious is the government about e-business and how fast are they moving? What are the hurdles with implementing e-government?

    October, 2003

  • IT Best Practices - Legacy Integration Case Study

    Legacy Integration Case Study

    Although organizations move to newer technology platforms for a variety or reasons, many are not willing to throw away the legacy code that has sustained their business. Instead, they search for ways to integrate their legacy applications with the newer technology, keeping costs, deployment time, and risk to a minimum by utilizing existing resources.

    October, 2003