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RIAA Crackdown on Piracy Continues
In March, Reuters reported that the RIAA, an industry association of the major record labels, has sent letters to 300 U.S. companies complaining about alleged acts of piracy and copyright infringement in their corporate computer networks and warning of possible fines.
May, 2003
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IT Asset Management: How Effective Is Your Strategy? (2Q03)
IT asset management is a critical discipline that can significantly boost efficiency and cost savings, but is in need of a good deal of attention in many IT organizations. This article provides an overview of this important discpline.
May, 2003
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IT Facilities Management – Many Companies May Be Flirting with Disaster
IT facilities management is now a critical discipline in any organization that has a sizeable data center environment. This discipline includes the designing and building of a physical data center environment, as well as the ongoing security and maintenance required to ensure that the critical systems and applications housed in this environment are available on a 7 x 24 basis.
April, 2003
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Europe Internet Users by Gender — 2003 to 2007 (2Q03)
Computer Economics projects Internet usage statistics based on quarterly research, which consists of data compiled from a variety of sources including governmental and Internet agencies, market research organizations, and our own surveys and proprietary methodology. Our usage statistics are based on individuals that use the Internet on a consistent basis via access at work, school, home, or multiple locations.
April, 2003
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Meet the Challenge of Achieving Positive Returns With CRM
Traditional implementations of CRM are based on the concept of sales force automation. Often packaged as stand-alone applications, this form of CRM just does not solve real world problems. Integrating CRM with the remainder of the enterprise is essential in making it a viable product.
April, 2003
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VoIP – Coming to an Office Near You… Sometime
The technology to deliver cost-effective and practical VoIP (voice over IP) has now arrived. Today, VoIPâs quality of service rivals traditional telephony and attractive add-on features such as the ability to integrate voice, email, fax, and other messaging services into a corporate-wide unified messaging (UM) system can make this a sellable strategy. However, the cost/benefit advantage for most companies is not significant enough for them to rip out their existing investments in telephony â especially during this period of economic slowdown.
April, 2003
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Problem Management: How Effective Are Your Technical Support Functions?
In todayâs challenging economic times, an IT organizationâs ability to prevent and recover from problems arising from IT failures is more critical than ever before. The far-reaching effects of several hours or even a few minutes of operational downtime can potentially wreak havoc on your businessâ bottom line. This article provides an overview of the key displine of problem management
April, 2003
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Windows Server 2003 Features Come With Higher Ownership Costs (2Q03)
The launch of the Windows Server 2003 family in April 2003 will introduce a more scalable and secure product line along with new headaches for IT managers. Tests among various ISVs and Microsoft indicate that many legacy applications will require major upgrades before they will run satisfactorily under WS 2003. The implementation and ownership cost increases inherent in WS 2003 have many potential users questioning the utility of upgrading.
April, 2003
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Universal Business Language Proposes to Standardize E-Business (2Q03)
The ability of organizations to freely communicate with business partners and customers electronically is hampered by the lack of a lingua franca. Universal Business Language open standard focuses on resolving this problem. UBL forms are based on hard-earned experience garnered from the best efforts to use XML in e-commerce to date. The knowledge encapsulated in UBL should reduce the expense in applying the language to e-commerce solutions.
April, 2003
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IT Scorecard: Maintaining a Highly Tuned IT Environment
Maintaining and continually tuning system performance to deliver the highest throughput possible can be a difficult challenge for IT technicians. This is especially true in organizations that have a diverse set of hardware and software platforms connected by intricate and far-flung networks.
April, 2003
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PeopleSoft: The Best Kept Secret in Supply Chain Management
PeopleSoft is well-known as an ERP developer with strong roots in the HR function. But what is not well known is that when it comes to supply chain management (SCM) applications, PeopleSoft has more installs than Manugistics, a big name in SCM.
April, 2003
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E-Business: Fad or True Transformation? (2Q03)
Exactly where is e-business today? Is it just hype, or is it beginning to add true value to the organization? Are companies moving forward? Are they seeing a competitive advantage with e-business?
April, 2003
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SAN Technology Experiencing Significant Growth
Faced with data requirements that continually outpace the amount of direct-attached storage available, many IT managers are moving to storage area networks (SAN). Experiences of early adopters are showing excellent results. In a recent poll conducted by Computer Economics, almost every organization that has brought a SAN into its infrastructure has experienced a favorable return on their investment.
April, 2003
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Does Software Usability Testing Pay Off?
The National Institute of Standards and Technology (NIST) proposed the Common Industry Format in developing a standard for software usability testing. Based on experience with a number of products, the returns from effective usability testing of software are over one hundred to one. Too frequently the requirements for being first to market with the lowest cost application override the desirability for high-quality applications. Changing this vendor perspective will require that software purchasers alter their buying criteria.
April, 2003
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Effectiveness of System Management and Monitoring Tools
Managing desktop, server, and mainframe system performance and availability are critical requirements for any IT organization. Many companies now demand extremely high availability from their hardware platforms â in many cases this can mean engineering complete fail-over capability into your environment.
April, 2003
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