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Corporate Expenditure Forecasts for CRM
Although Customer Relationship Management (CRM) systems are still in their technology development phase, companies have spent close to $4 billion on CRM software this year. Factoring in all surrounding expenses, CRM grew to a nearly $50 billion industry in 1999 and is expected to grow significantly through 2003.
August, 2002
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The Risks of Storage Area Networks
Storage area networks (SAN) are beginning to demonstrate their utility. The value of transporting storage data at 100 Mbps, without bogging down LANs using tradition network attached storage (NAS), should not be underestimated. On the other hand, SAN technology is clearly an emerging one that suffers from such problems as poor interoperability among heterogeneous Fibre Channel products and inadequate management utilities, which must be resolved.
August, 2002
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Public Key Encryption Gains as RSA Algorithm Enters the Public Domain
Public key encryption infrastructure (PKI) pervades the use of the Internet and e-commerce. This technology is the basis for protection of the Webâs Secure Sockets Layer (SSL), digital certification, email encryption,
August, 2002
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The XML Scorecard
The theory behind XML has always been attractive, and the potential cross-platform usability of XML applications is something that many system developers have looked forward to for several years. There has been considerable activity during the last year in the XML arena and 2000 may well be the pivotal year in the emergence of XML-based applications.
August, 2002
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Confronting the Windows 2000 Migration Dilemma
Regardless of how Microsoft resolves its antitrust problems with the Justice Department, Windows 2000 remains the key to future prosperity. In pushing the operating system, Microsoft is touting improved speed, stability, scalability, and security.
August, 2002
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Wireless Internet Training Terminals
Computer Economics anticipates that within the next few years, private companies, colleges and universities, military organizations, and perhaps a small number of primary and secondary schools will start using wireless Internet devices for education or training purposes. The key advantage of wireless Internet training terminal (WITT) devices is that they provide an anywhere, anytime platform for education because they do not require external power sources or physical connections to the Internet.
August, 2002
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Technology Discounts: Discounts from Resellers for Selected Brands (Oct 2000)
Figure 1 shows discounts provided by resellers on the product lines from various manufacturers. Some of the most significant discounts are available from Welcom, Visio, Cheyenne, and Computer Associates, for which resellers reported discounts of more than 45 percent.
August, 2002
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XML Begins to Impact B2B E-Commerce (Jun 2000)
The close of 1999 saw a number of initiatives that will accelerate progress in adapting the Extensible Markup Language (XML) to business-to-business (B2B) e-commerce. The promise of XML has encouraged a variety of players to enter the fray of standards definition. Among these competing players are vendors, vertical industry trade organizations, and individual companies. While standardization is badly needed in the XML realm, this divisiveness has tended to drive the participants apart and confuse potential users.
August, 2002
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Trivial Online Secret Sharing: A Secret Splitting Scheme Supporting General Access Structures
In our last analysis, we discussed a variety of secret sharing techniques. In this analysis, we will discuss a specific secret sharing scheme. The scheme was developed by Christian Cachin and published in 1995. It overcomes some limitations found in earlier techniques.
August, 2002
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Growth in Telecommunications Infrastructure
The telecommunications infrastructure is a critical element to communications and the growth of the economy. We expect the U.S. telecommunications infrastructure to expand at a slightly more rapid rate during the next six years than it has during the last eight years.
August, 2002
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Maintenance and Service Contracts on Networking Equipment
We reviewed several maintenance and service contracts from network equipment manufacturers to identify traps or potential hidden costs. We found several things that concern us, and we recommend that buyers carefully evaluate each maintenance contract before making a decision. A thorough evaluation will help ensure that the level of service specified in the contract meets corporate needs and that you have taken appropriate steps to control costs.
August, 2002
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Operating Systems Software: The New OpenVMS from Compaq (Dec 2000)
Compaq announced new and enhanced OpenVMS operating system software products and capabilities designed to enable millions of users around the world to fully meet the enormous requirements of their e-business environment, and take full advantage of the power and performance of the Internet. New additions to Compaq's Galaxy software architecture promise to support the new Compaq AlphaServer GS Series systems, along with several new e-business-related products and technologies.
August, 2002
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In Search of Data Warehousing Success (Jul 2000)
The promise of data warehousing has long outweighed the reality. We receive numerous requests from clients for advice on managing and benchmarking data warehousing projects. We have helped to develop budgets, long-range implementation plans, and determine potential return on investment for several of our clients.
August, 2002
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System Management 101: Crash Dumps and You (Jun 2000)
Few things are more important to a system manager than clean data. None of us ever wants any of our systems to crash, but they do, and we need to be prepared for that inevitability. The single best way, and sometimes the only way, to figure out what killed your system is to analyze the crash dump.
August, 2002
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Oracle Internet Procurement
The supplies and services required to produce products and run a business typically account for over half of total costs. Any reduction in the cost of acquiring goods and services flows directly to the bottom line. Thus, streamlining the purchase process and trimming procurement costs has emerged as a target for many organizations attempting to improve profitability.
August, 2002
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