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Digital Talent Capability 2023–2024 Market Insights™
The Digital Talent Capability 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that can aid in building a digital talent strategy and help them chart out an action plan for filling the digital talent gap. The report also highlights Avasant’s viewpoint on key technology and talent-related trends that are expected to have a long-term impact on any digital transformation project.
November, 2023
Telehealth Services Platform 2023–2024 RadarView Scan™
Avasant’s Telehealth Services Platform 2023–2024 RadarView Scan™ helps enterprises in evaluating key vendors providing telehealth services platforms. The 25-page report also highlights how these vendors leverage their capabilities to provide telehealth services to address the ongoing healthcare challenges.
February, 2024
Healthcare Payor Digital Services 2024 Market Insights™
The Healthcare Payor Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the healthcare payor industry. The report also highlights key challenges that enterprises face today.
March, 2024
GPT-4o: The Next Frontier of Generative AI
Since its inception in 2015, OpenAI has led the innovation in large language models, setting new AI standards with its GPT series. However, recent competition from Anthropic, Google, Meta, and Mistral introduced Gen AI models surpassing OpenAI in response speed, multilingual understanding, and multimodal processing. While OpenAI had these capabilities individually, they were scattered across multiple models. The launch of GPT-4o finally unified these features, delivering a comprehensive solution that harnesses the full spectrum of Gen AI capabilities.
May, 2024
Conversational AI Platforms 2024 RadarView™
The Conversational AI Platforms 2024 RadarView™ assists enterprises in evaluating key vendors providing conversational AI platforms. It provides a 360-degree view of key conversational AI platform providers across the dimensions of product maturity, enterprise adaptability, and future readiness, thereby supporting enterprises in identifying the right platform partners. The 31-page report highlights top supply-side trends in the conversational AI space and Avasant’s viewpoint on them.
June, 2024
Digital Masters: Digital Technology Transformation 2024 RadarView™
The Digital Masters: Digital Technology Transformation 2024 RadarView™ assists organizations in identifying strategic partners for their digital transformation initiatives by offering detailed profiles for each service provider. It provides a detailed view of the provider’s capabilities across key digital technologies, ability to execute large digital transformation projects, and readiness for the future. It also offers a list of representative clients and brief client case studies. The 54-page report also provides business forecasts for each Digital Master and Avasant’s viewpoint on them.
September, 2024
Revenue Cycle Management (RCM) Business Process Transformation 2024 Market Insights™
The Revenue Cycle Management (RCM) Business Process Transformation 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any RCM services project. The report also highlights key challenges that enterprises face today.
September, 2024
Automation to Autonomy: How Synchronous AI Agents are Shaping the Future of Business Operations
Over the last three decades, automation has evolved from back-office to middle-office and now front-office tasks, with each step driven by advancements in AI. We now stand on the threshold of a new era: synchronous AI agents. These specialized agents can independently manage end-to-end execution of complex processes, limiting human involvement to governance and key approvals. The automation fabrics of the future will likely combine RPA, AI copilots, and synchronous AI agents, coexisting and complementing each other. This research byte explores the industry’s shift toward synchronous AI agents, the changing market landscape, and key enterprise considerations for adopting this transformative technology.
November, 2024
End-user Computing Services 2024–2025 Market Insights™
The End-user Computing Services 2024–2025 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any end-user computing services project. The report also highlights key challenges that enterprises face today.
December, 2024
Talent Acquisition Business Process Transformation 2024–2025 RadarView™
The Talent Acquisition Business Process Transformation 2024–2025 RadarView™ assists organizations in identifying strategic partners for talent acquisition business process transformation by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key talent acquisition business process transformation service providers across practice maturity, domain ecosystem, and investments and innovation, thereby helping enterprises identify the right service partner. The 61-page report highlights top supply-side trends in the talent acquisition space and Avasant’s viewpoint on them.
January, 2025
AR/VR/XR Services 2025 RadarView™
The AR/VR/XR Services 2025 RadarView™ assists organizations in identifying strategic partners for AR/VR/XR by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AR/VR/XR service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AR/VR/XR services partner. The 47-page report also highlights top market trends in the AR/VR/XR space and Avasant’s viewpoint on them. 
March, 2025
Healthcare Payer Business Process Transformation 2025 Market Insights™
The Healthcare Payer Business Process Transformation 2025 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any healthcare payer business process services project. The report also highlights the evolution of healthcare payer processes with the integration of emerging technologies such as Gen AI.
May, 2025
SAP Sapphire 2025: A Turning Point for AI-driven Enterprise Operations
At SAP Sapphire 2025, SAP unveiled a cohesive strategy to transform enterprise operations through embedded AI and unified data infrastructure. Central to this is the SAP Flywheel model, which allows applications, data, and AI to reinforce each other, enabling context-aware automation via Joule, SAP’s AI copilot. Joule extends across SAP and non-SAP systems, improving decision-making in users’ daily workflows. Supporting this is the Business Data Cloud, a unified, open data platform designed to eliminate fragmentation and fuel intelligent applications. With partnerships including Palantir and Adobe, SAP is aligning its architecture for the AI era, turning siloed data into real-time, cross-functional intelligence.
June, 2025
The Future of Software Licensing: The Importance of an Optimal License Model in Divestitures
When a company spins off a business unit, the spotlight often shines on financials, operations, and IT infrastructure. Yet, hidden within the fine print of software contracts lies a strategic lever that can make or break the success of a divestiture: licensing. In today's rapidly evolving digital landscape, where hybrid cloud, SaaS, and AI-driven platforms reign supreme, software licensing has transcended its role as a mere compliance checkbox. It has become a critical enabler of agility, innovation, and cost control. However, many organizations still underestimate the complexity and opportunity embedded in licensing decisions during a carve-out or spin-off.
July, 2025
Business Process Services – Provider Trends CQ4 2024
In this quarterly report for CQ4 2024, Avasant provides key information on trends in the business process services (BPS) space. It covers facts and figures about service providers (including revenue and resource trends), macro trends, and executive sentiment from the service provider community. The geographic coverage is global, with a larger share of data points from North America. The report builds on insights gathered through ongoing market research, data collection, and proprietary databases. It includes market data from providers accessed through multiple sources, such as public disclosures and market interactions.
April, 2025