-
Cybersecurity Services 2023 Market Insights™
The Cybersecurity Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity projects. The report also highlights key implementation challenges that enterprises face today.
June, 2023
-
Procurement Business Process Transformation 2023 Market Insights™
The Procurement Business Process Transformation 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any procurement transformation project. The report also highlights the evolution of the procurement function and emerging CPO priorities.
August, 2023
-
Payroll Business Process Transformation 2023–2024 Market Insights™
The Payroll Business Process Transformation 2023–2024 Market Insights assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any payroll transformation project. The report also highlights the evolution of the payroll function and emerging priorities of payroll professionals.
November, 2023
-
Contact Center Business Process Transformation 2023–2024 RadarView™
The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.
January, 2024
-
Cybersecurity Services 2024 Market Insights™
The Cybersecurity Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any cybersecurity project. The report also highlights key implementation challenges that enterprises face today.
May, 2024
-
Digital Masters Process Transformation 2024 Market Insights™
The Digital Masters Process Transformation 2024 Market Insights™ assists enterprises in identifying important demand-side trends that are expected to have a long-term impact on any process transformation engagement. The report also highlights key challenges that enterprises face today.
July, 2024
-
Digital Workplace Services 2024 Market Insights™
The Digital Workplace Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital workplace services project. The report also highlights key challenges that enterprises face today.
September, 2024
-
The Rise of Agentic AI: Salesforce Leads the Charge with Agentforce
The market for enterprise-ready, generative AI-driven CRM solutions is rapidly transforming with the emergence of agentic AI. This evolution, from predictive bots to responsive copilots, has culminated in agents that not only generate responses but also take action. At Dreamforce 2024, Salesforce introduced Agentforce, an autonomous AI agent that automates every customer interaction and integrates seamlessly across platforms such as Slack, offering an upgrade over Einstein Copilot. While Salesforce currently leads the way in agentic AI, competitors are swiftly closing the gap. As Gen AI rapidly evolves, enterprises stand to gain from the innovations and advancements made by leading platform vendors.
October, 2024
-
Intelligent Document Processing Platforms 2024–2025 RadarView™
The Intelligent Document Processing Platforms 2024 RadarView™ assists organizations in identifying strategic partners for document processing solutions by offering detailed capability and experience analyses for platform vendors. It provides a 360-degree view of key intelligent document processing platform vendors across the dimensions of product maturity, enterprise adaptability, and future readiness, thereby supporting enterprises in identifying the right service partners. The 54-page report highlights top supply-side trends in the document processing space and Avasant’s viewpoint on them.
December, 2024
-
Digital Workplace Services 2023 RadarView™
The Digital Workplace Services 2023 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation. The 73-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.
August, 2023
-
Trust and Safety Business Process Transformation 2023–2024 RadarView™
The Trust and Safety Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for trust and safety services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right trust and safety services partner. The 56-page report highlights top supply-side trends in the trust and safety services space and Avasant’s viewpoint.
November, 2023