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  • PrimaryImage Contact Center Business Process Transformation 2023–2024 - Contact Center Business Process Transformation 2023–2024 RadarView™

    Contact Center Business Process Transformation 2023–2024 RadarView™

    The Contact Center Business Process Transformation 2023–2024 RadarView™ provides information to assist enterprises in building a contact center service strategy and charting an action plan for customer service transformation. It identifies key global contact center service providers that can help expedite this transformation. It also brings out detailed capability and experience analyses of leading providers to assist businesses in identifying the right strategic partners. The 81-page report highlights key industry trends in the contact center space and Avasant’s viewpoint on them.

    January, 2024

  • RB Featured Image for website 1 - Healthcare Payor Digital Services 2024 Market Insights™

    Healthcare Payor Digital Services 2024 Market Insights™

    The Healthcare Payor Digital Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the healthcare payor industry. The report also highlights key challenges that enterprises face today.

    March, 2024

  • PrimaryImage ARVRXR Services 2023 450x450 - AR/VR/XR Services 2023 RadarView™

    AR/VR/XR Services 2023 RadarView™

    The AR/VR/XR Services 2023 RadarView™ assists organizations in identifying strategic partners for AR/VR/XR by offering detailed capability and experience analyses of service providers. It provides a 360-degree view of key AR/VR/XR service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right AR/VR/XR services partner. The 48-page report also highlights top market trends in the AR/VR/XR space and Avasant’s viewpoint on them.

    June, 2023

  • PrimaryImage Digital Workplace Services 2023 RadarView - Digital Workplace Services 2023 RadarView™

    Digital Workplace Services 2023 RadarView™

    The Digital Workplace Services 2023 RadarView™ assists organizations in identifying strategic partners for workplace transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital workplace services providers across practice maturity, partner ecosystem, and investments and innovation. The 73-page report highlights top supply-side trends in the digital workplace services space and Avasant’s viewpoint on them.

    August, 2023

  • PrimaryImage Trust and Safety Business Process Transformation 2023–2024 RadarView 450x450 - Trust and Safety Business Process Transformation 2023–2024 RadarView™

    Trust and Safety Business Process Transformation 2023–2024 RadarView™

    The Trust and Safety Business Process Transformation 2023–2024 RadarView™ assists organizations in identifying strategic partners for trust and safety services by offering detailed capability and experience analyses of service providers in this space. It provides a 360-degree view of the service providers across practice maturity, domain ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right trust and safety services partner. The 56-page report highlights top supply-side trends in the trust and safety services space and Avasant’s viewpoint.

    November, 2023

  • RB Product Image for website - Generative AI: The Vigilant Watchtower for Data Centers

    Generative AI: The Vigilant Watchtower for Data Centers

    Managing data centers strategically is essential to effectively navigate market hurdles in today’s dynamic economy. For an organization, taking advantage of possibilities in spite of economic obstacles is just as important as maintaining security and smooth operation. Nowadays, businesses are dealing with resource constraints, adapting to new regulations and technology, conserving energy, and scaling up or down as necessary. To overcome these hurdles, leading service providers harness generative AI to help organizations manage data centers effectively, especially in monitoring and support services. It greatly benefits customers by automating operations, improving security, and quickly resolving issues, all while supporting data-driven decision-making.

    February, 2024

  • Retail Digital Services 2024 - Retail Digital Services 2024 RadarView™

    Retail Digital Services 2024 RadarView™

    The Retail Digital Services 2024 RadarView™ helps retail enterprises craft a robust strategy based on industry outlook, best practices, and digital transformation. The report can also aid them in identifying the right partners and service providers to accelerate their digital transformation in this space. The 86-page report also highlights top market trends in the retail space and Avasant’s viewpoint.

    March, 2024

  • PrimaryImage ARVRXR Services 2023 Market Insights - AR/VR/XR Services 2023 Market Insights™

    AR/VR/XR Services 2023 Market Insights™

    The AR/VR/XR Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any AR/VR/XR project. The report also highlights key challenges that enterprises face today.

    June, 2023

  • Primary Image Digital Workplace Services 2023 Market Insights - Digital Workplace Services 2023 Market Insights™

    Digital Workplace Services 2023 Market Insights™

    The Digital Workplace Services 2023 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital workplace services project. The report also highlights key challenges that enterprises face today.

    August, 2023

  • Primary Image Trust and Safety Business Process Transformation 2023–2024 Market Insights™ - Trust and Safety Business Process Transformation 2023–2024 Market Insights™

    Trust and Safety Business Process Transformation 2023–2024 Market Insights™

    The Trust and Safety Business Process Transformation 2023–2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any trust and safety services project. The report also highlights key challenges that enterprises face today.

    November, 2023

  • PrimaryImage Oracle Cloud ERP Services 2023–2024 RadarView - Oracle Cloud ERP Services 2023–2024 RadarView™

    Oracle Cloud ERP Services 2023–2024 RadarView™

    The Oracle Cloud ERP Services 2023–2024 RadarView™ assists organizations in identifying strategic partners for adopting Oracle Cloud ERP by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Oracle Cloud ERP service providers across practice maturity, partner ecosystem, and investments and innovation to help enterprises identify the appropriate service partner. The 75-page report also highlights the top supply-side trends in the Oracle Cloud ERP services space and Avasant’s viewpoint on them.

    February, 2024

  • RB Featured Image for website 1 1 - Retail Digital Services 2024 Market Insights™

    Retail Digital Services 2024 Market Insights™

    The Retail Services 2024 Market Insights™ assists organizations in identifying important demand-side trends that are expected to have a long-term impact on any digital project in the retail industry. The report also highlights key challenges that enterprises face today in this space.

    March, 2024

  • PrimaryImage Salesforce Services 2023 RadarView™ - Salesforce Services 2023 RadarView™

    Salesforce Services 2023 RadarView™

    The Salesforce Services 2023 RadarView™ assists organizations in identifying strategic partners for Salesforce adoption by offering detailed capability and experience analyses for service providers. It provides a 360-degree view of key Salesforce service providers across practice maturity, partner ecosystem, and investments and innovation, thereby supporting enterprises in identifying the right Salesforce services partner. The 74-page report highlights top supply-side trends in the Salesforce space and Avasant’s viewpoint.

    June, 2023

  • PrimaryImage Digital CX Services 2023 RadarView - Digital CX Services 2023 RadarView™

    Digital CX Services 2023 RadarView™

    The Digital CX Services 2023 RadarView™ assists organizations in identifying strategic partners for CX transformation by featuring detailed capabilities and analyses of leading service providers. It provides a 360-degree view of key digital CX services providers across practice maturity, partner ecosystem, and investments and innovation. The 75-page report highlights top supply-side trends in the digital CX services space and Avasant’s viewpoint on them.

    August, 2023

  • Rb Gen ai Security - Generative AI-based Security Tools are, in Effect, Fighting Fire with Fire

    Generative AI-based Security Tools are, in Effect, Fighting Fire with Fire

    Following the cultural and technological explosion brought forth by the launch of OpenAI’s ChatGPT last fall, the security industry has seen enormous investment in technologies for large language models (LLMs), such as generative AI. While players like Google and Microsoft have launched new generative AI security products, IBM, CrowdStrike, and Tenable have integrated features into their existing products. Though each product has its own capabilities, the focal point is to automate threat hunting and prioritize breach alerts. However, the rise of generative AI also includes the opportunity for threat actors. It has potentially lowered the barrier of entry for cybercriminals to develop sophisticated business email compromise phishing campaigns, find and exploit zero-day vulnerabilities, probe for critical infrastructure, create and distribute malware, and much more.

    November, 2023