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  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 13 Industrial and Automotive Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 13 Industrial and Automotive Subsector Metrics

    Chapter 13 provides benchmarks for industrial and automotive manufacturers across all organization sizes, based on the most recent three years of survey data. The 34 respondents in this subsector make auto parts, material handling equipment, engines, machinery, and similar capital goods. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 14 Oil and Gas Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 14 Oil and Gas Subsector Metrics

    Chapter 14 provides benchmarks for oil and gas producers, services companies, and midstream distributors across all organization sizes, based on the most recent three years of survey data. The 15 respondents in this subsector include integrated energy companies, upstream exploration and production companies, onshore and offshore field services companies, and pipeline operators. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 15 Power and Water Utility Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 15 Power and Water Utility Subsector Metrics

    Chapter 15 provides benchmarks for power and water utilities across all organization sizes, based on the most recent three years of survey data. The 20 respondents in this subsector include public and private electric utilities, gas and electric utilities, power line operators, pipeline operators, water and power utilities, and water and sewer utilities. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 16 Transportation and Logistics Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 16 Transportation and Logistics Subsector Metrics

    Chapter 16 provides benchmarks for transportation and logistics services across all organization sizes, based on the most recent three years of survey data. The 23 respondents in this subsector operate buses, trucks, railways, airlines, barges, and ships. The sector includes logistics companies that transport goods, and public and private transportation companies that move people.  For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 18 Retail Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 18 Retail Subsector Metrics

    Chapter 18 provides benchmarks for retailers across all organization sizes, based on the most recent three years of survey data. The 14 respondents in this sector include retailers of clothing, pharmaceuticals, electronics, groceries, office supplies, and general merchandise. They include department stores, specialty retailers, big-box retailers, and direct manufacturers. Most of these firms have online sales, but all have storefront operations. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.)  [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 20 Commercial Banking Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 20 Commercial Banking Subsector Metrics

    Chapter 20 provides benchmarks for commercial banking organizations across all organization sizes, based on the most recent three years of survey data. The 22 respondents in this subsector include commercial banks and credit unions. The banks include community, regional, and national banks. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 21 Insurance Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 21 Insurance Subsector Metrics

    Chapter 21 provides benchmarks for insurance organizations across all organization sizes, based on the most recent three years of survey data.  The 31 respondents in this sector include providers of life, medical, and property and casualty insurance companies. The sector includes multiline insurance firms, integrated financial service companies, reinsurers, and specialty insurers.  For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.) [Full Study Description]  

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 23 Hospital and Integrated Health System Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 23 Hospital and Integrated Health System Subsector Metrics

    Chapter 23 provides benchmarks for hospitals and integrated health systems of all sizes, based on the most recent three years of survey data. The 28 respondents in this sector include community hospital groups, multiregional hospital systems, and university hospitals. For a complete description of all metrics, please see the full study description.(39 pp., 26 figs.)  [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2013/2014: Chapter 26 Education Subsector Metrics

    IT Spending and Staffing Benchmarks 2013/2014: Chapter 26 Education Subsector Metrics

    Chapter 26 provides benchmarks for educational organizations across all organization sizes, based on the most recent three years of survey data. The 14 respondents in this subsector include public and private colleges and universities and large public school districts. For a complete description of all metrics, please see the full study description. (39 pp., 26 figs.)  [Full Study Description]

    June, 2013

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 4, Banking and Finance Sector Benchmarks

    Chapter 4 provides benchmarks and trend data for banking and finance organizations based on our current-year survey. The 17 respondents in this sector include banks, credit unions, lenders, wealth management firms, brokerages, and broadline financial service organizations. We also publish subsector metrics for commercial banking in Chapter 15, which presents a smaller set of benchmarks based on three years of survey data. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 5, Insurance Sector Benchmarks

    Chapter 5 provides benchmarks and trend data for insurance organizations across all organizational sizes. The 17 respondents in this sector include providers of life, medical, property and casualty, worker’s compensation, and other types of insurance products. The sector includes multiline insurance firms, insurance and financial service firms, reinsurance firms, and specialty insurers. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 6, Healthcare Provider Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 6, Healthcare Provider Sector Benchmarks

    Chapter 6 provides benchmarks and trend data for healthcare providers across all organizational sizes based on our current-year survey. The 17 respondents in this sector include hospitals, integrated health systems, pathology labs, and home healthcare organizations. We also provide subsector metrics for hospitals and integrated health systems in Chapter 16. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 7, Process Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 7, Process Manufacturing Sector Benchmarks

    Chapter 7 provides benchmarks for process manufacturing organizations across all organization sizes based on our current survey. Process manufacturers are defined as those where the production process adds value by mixing, separating, forming, or chemical reaction. The 19 respondents in this sector include manufacturers of chemicals, semiconductors, pharmaceuticals, food, building materials, packaging materials, and steel, glass and paper products, among other process manufactured goods. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 8, Discrete Manufacturing Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 8, Discrete Manufacturing Sector Benchmarks

    Chapter 8 provides benchmarks and trend data for discrete manufacturing organizations across all organization sizes, based on our current survey. The 27 respondents in this sector include those where the production process adds value by fabricating or assembling individual (discrete) unit production. These organizations include manufacturers of consumer products, consumer durable goods, industrial equipment, industrial parts, capital equipment, aerospace products, auto parts, building products, electrical parts, and electronic devices. We also publish a subsector metrics report for automotive and industrial manufacturing companies in Chapter 18 and a sector benchmarks report for high-tech organizations in Chapter 9. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012

  • IT Spending Benchmarks - IT Spending and Staffing Benchmarks 2012/2013: Chapter 9, High-Tech Sector Benchmarks

    IT Spending and Staffing Benchmarks 2012/2013: Chapter 9, High-Tech Sector Benchmarks

    Chapter 9 provides benchmarks and trend data for high-tech organizations across all organization sizes, based on our current survey. The 20 respondents in this sector include software developers, biotech firms, medical device companies, computer products manufacturers, aerospace and defense manufacturers, technical service companies, semiconductor manufacturers, and makers of other high-tech products. We also publish subsector metrics for IT service and solution providers in Chapter 21. For a complete description of all metrics, please see the full study description. (76 pp., 52 figs.)  [Full Study Description]

    June, 2012